Managed law enforcement for a community of 320,000 within a 66-square mile metropolitan area. Oversaw daily operations while providing strategic leadership to an organization of 1,800 employees and a $180 million annual budget. Implemented best practices to assure officer and community safety while minimizing risk of judicial oversight and consent decrees. Provided directional leadership for the officer recruitment and hiring process. Address issues of officer training, misconduct and/or corruption.Oversaw Police Academy, Crime Lab and Public Safety Answer Point (Communication Division), one of only about a dozen organizations worldwide to receive the TRI-ARC Award of Excellence from The Commission on Accreditation for Law Enforcement (CALEA).Crime Reduction Leadership> Lowered crime nearly 22% by restructuring 9 policing districts to 6.> Focused technology, rebalanced workloads to concentrate officers in highest crime areas and emphasizing prevention.> Supported intervention efforts targeting troubled youth and young offenders though partnerships with Better Family Life, MO Department of Probation & Parole and the judicial system.Operational Leadership> Leveraged technology to increase effectiveness of the smallest police force in City history: implemented Real Time Crime Center (cameras, license plate reader and shot spotter).> Improved officer recruitment and retention by crafting 5-year strategic plan to address internal and external morale, officer mental health/quality of life and crime interdiction/intervention. > Achieved the most diverse workforce of larger policing agencies in Missouri.Process Improvement Leadership> Changed use-of-force model to include de-escalation and refocused the agency on community outreach and engagement following Ferguson event, August 2014. > Increased information sharing, accountability and effectiveness among internal and external stakeholders by reviving CompStat performance management system.

Captain | Board of Police Commissioners, Chief of Staff (2010–2011)Captain | Commander, Seventh Police District (2009–2010)Aide to the Chief of Police (2001–2003; 2004–2008)> Mediated disputes; provided insights and opinions on critical matters.> Reviewed criminal activities, use of force; determined appropriate response and/or corrective action. > Earned progressive promotions from Police Officer to Captain within 8 years. > Partnered with Mayor’s Office to serve constituents and improve law enforcement services. > Provided liaison to outside agencies. > Coordinated security activities for Super Bowl XXXVI halftime performance, New Orleans, LA, February 2002—first event of its type after 9/11 tragedy—in partnership with New Orleans Police Department, local sheriff’s office, U.S. Secret Service and multiple other agencies. Detective | Intelligence Unit (2000–2001)Police Officer | Operational Planning Unit (1996–2000)> Investigated organized crime activities, extremist groups and suspected political corruption.> Conducted threat assessments, and provided liaison to Chief of Police at major public events.> Protected visiting dignitaries and public figures. > Official spokesperson regarding scheduled local, state and national events. > Partnered with Missouri State Highway Patrol to prepare overall security plan for National Governors’ Association Meeting—an event including presidential visit, numerous offsite locations and contingencies for mass arrest of protesters, some with disabilities. > Recognized by St. Louis City and County Police Departments, U.S. Secret Service, FBI and St. Louis Archdioceses for efforts related to security planning for historic Papal visit, January 1999.> Coordinated safety and crowd control with federal, state and local agencies.

Captain | Mayor’s Office, Director of Operations, City of St. Louis (2011–2012)Assured efficient, responsive daily operations across multiple City departments including Affordable Housing, Airport, Budget, Excise (Liquor Enforcement), Human Services, IT, Legal, Parks, Personnel, Procurement, Public Safety, Streets, Water and Workforce Development. Oversaw an organization of 7,000 employees; managed 25 direct reports and $1 billion annual budget. Served as pivotal point of contact regarding politically sensitive issues of all types. Partnered with Mayor Francis G. Slay and 29 political officials to address community issues/concerns and resolve fiscal matters. Spearheaded programs, bond issues and process improvement initiatives. > Secured groundbreaking collective bargaining agreement in partnership with Police Officers’ Union.> Restructured struggling pension system to achieve sustainability and profitability.