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OBJECTIVE: To obtain a position in Computer Operations and/or Technical SupportProfessional Experience:I have worked as a programmer using RPGIII, RPGLE, RPGIV, and other flavors for about three years. I have been a Computer Operator, Production Scheduler, Production Control Lead, Programmer, etc. since my graduation from college in 1984. My education hasn't stopped there. I have taken some IBM courses, Help Systems (Robot for the AS/400), Online computer courses (RPG classes through WITC), books (HTML, Java, Web Design, etc.) and learned on my own creating and maintaining web sites.Specialties: i-Series Computer Operations, i-Series RPG Programming, i-Series Job Scheduling (Robot), C/L Programming, SDA
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Edp Operation SpecialistMinnesota Lottery Jun 2019 - Jun 2020Roseville, Mn, UsMonitored and operated various computer systems, peripheral devices and environmental equipment associated with the Minnesota State Lottery headquarters computer center operations. Monitored the stability of the system, and analyzed and prepared documentation for system activities. Monitored and directed production control work and performed daily back up of system database. Maintained the computer room supplies and assures office security. -
Incident ManagerBest Buy Dec 2018 - Dec 2018Richfield, Minnesota, UsWorked as a contractor at Best Buy monitoring various types of incidents though out the company and getting the required support involved in the resolution. -
Operations AnalystDitech, A Walter Company Mar 2014 - Jan 2018Worked as an Operations Analyst monitoring multiple i-Series, Unix, SQL Servers, MSP, and other platforms. Performed nightly processing including daily/monthly/quarterly/yearly task list functions, backups, trouble shooting, etc.
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Production Processing LeadBioscrip Oct 2005 - Mar 2014Denver, Co, UsManaged a Production Processing team making sure claims are processed in a timely manner. Our team did troubleshooting for any processes that terminated abnormally. Ensured that Account Manager's requests are being made in a timely manner. We worked closely with the applications people, programmers, Help Desk, etc. Also, implemental in evaluating, installing, testing, and managing software packages such as Scheduling packages, monitoring software, Change Control software, backup automation, etc. Primarily responsible for a manual Change Control Process. -
Lead Computer OperatorGreentree Servicing Oct 2001 - Oct 2005Worked as a Lead Operator on second shift performing various tasks such as Production Processing, monitoring various systems, mentoring fellow co-workers, trouble shooting, backups, etc.
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Programmer AnalystAlliance Software Development (Taymark) Aug 2000 - Sep 2001Programmed in many versions of RPG on various applications such as Billing, A/R, A/P, etc. Worked quit a bit with SDA (Screen Design Aid), subfiles, etc. to integrate these applications together.
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Programmer/TelephonyNext Day Gourmet (Formerly Superior Products Mfg) Sep 1998 - Mar 2000Worked on various programming projects(RPG) that my manager delegated to me. Performed maintenance on existing programs as well as developed new ones. Also, maintained a Nortel Telephone system to ensure all needs were met.
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Production SchedulerH. B. Fuller Aug 1996 - Sep 1998Primary functions included monitoring production jobs, profile setups, year-end coordination of production jobs, administration of the Robot software package, provided backup helpdesk support, troubleshooting, provided backup to the third shift coverage, Query and C/L programming, Screen Design Aid programming, and many other functions.
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ConsultantEsp Software Services Jan 1995 - Sep 1998UsHBFullerProvided lead help desk support, computer operations, and Production Scheduling for the AS/400 environment and Novell Networks. Provided basic and advanced training to fellow colleagues in areas such as C/L and Query. Wrote C/L, Query, and Screen Design Aid applications as needed. Assisted in the maintaining and monitoring of the Robot Scheduling system and assisted in the setup of user profiles and menu maintenance. Ensured that documentation was current and started mainstreaming processes like microfiching and laser printing.CargillProvided help desk and computer operations support to the Corn Milling Division. Troubleshot AS/400 and PC problems. Ensured that nightly and monthly processing executed on schedule and completed normally, wrote queries and C/L programs, provided graphing information to the I/T staff, assisted in the maintenance of the Menu Systems on the AS/400s, and updated documentation -
Computer OperatorCargill Jan 1995 - Dec 1996Wayzata, Minnesota, UsProvided help desk and computer operations support to the Corn Milling Division. Troubleshot AS/400 and PC problems. Ensured that nightly and monthly processing executed on schedule and completed normally, wrote queries and C/L programs, provided graphing information to the I/T staff, assisted in the maintenance of the Menu Systems on the AS/400s, and updated documentation -
Production Scheduler/HelpdeskH.B. Fuller Sep 1991 - Dec 1994Vadnais Heights, Mn, UsPrimary functions included monitoring production jobs, profile setups, year-end coordination of production jobs, administration of the Robot software package, provided backup helpdesk support, troubleshooting, provided backup to the third shift coverage, Query and C/L programming, Screen Design Aid programming, and many other functions. -
Computer OperatorUniversal Pensions, Inc. Mar 1989 - Aug 1991Primary functions included execution of monthly reports, distribution of those reports, and Query programming in pension plan applications. Other functions included supervising and training backup operator for full time operations, forms purchasing, report requests, updating system/procedure documentation, trouble shooting, etc.
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Senior Computer OperatorSt. Paul Ramsey Medical Center Aug 1984 - Mar 1989Primary functions included the execution of patient billing. Other functions included report distribution, conversion of diskettes to tape, Personal Services administration, supervising monthend billing procedures, some C/L and RPGIII programming, generating requested reports, enhance operational procedures along with updating documentation, maintaining the Hawkeye package, troubleshooting, and many other functions.
Douglas Sands Skills
Douglas Sands Education Details
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Alexandria Technical CollegeComputer Programming -
Willmar Senior High SchoolGeneral
Frequently Asked Questions about Douglas Sands
What is Douglas Sands's role at the current company?
Douglas Sands's current role is EDP Operation Specialist at Minnesota Lottery.
What is Douglas Sands's email address?
Douglas Sands's email address is ds****@****att.net
What is Douglas Sands's direct phone number?
Douglas Sands's direct phone number is +195291*****
What schools did Douglas Sands attend?
Douglas Sands attended Alexandria Technical College, Willmar Senior High School.
What are some of Douglas Sands's interests?
Douglas Sands has interest in Children, Computers, Geocaching, Photography, Hiking, Camping, Music, Human Rights, Fishing.
What skills is Douglas Sands known for?
Douglas Sands has skills like Troubleshooting, Ibm Iseries, Software Documentation, Technical Support, Data Center, Management, Business Analysis, Programming, Microsoft Office, Testing, Servers, Sdlc.
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