Sathish Narayanan Email and Phone Number
Sathish has 19+ years of IT experience with expertise in IT Governance, Market Research, Data Analysis, and Enterprise Knowledge Management.He successfully led several IT Governance, AI (Chatbot), Technical Writing, E-Learning, and Growth & Transformation initiatives for global customers.His areas of interest include Generative AI, EdTech, RegTech, Data Science, and Technical Writing.Career Highlights• Unit Risk Officer for one of the largest business units (BFSI) in TCS• Heads the upskilling initiatives for one of the largest units in TCS (approx. 12500 employees)• Microsoft-certified Power BI Data Analyst• TCS-certified Market Research Practitioner• Published a thought leadership blog post on “How Central Bank Digital Currency (CBDC) will enhance capital market transactions” (https://www.tcs.com/insights/blogs/central-banks-digital-currency-payments)• Contributed to content curation/review of leadership talks and articles related to Future of Financial Advice, Digital Assets, Regulatory Technology (RegTech), Super Apps, Climate Change Impact in IT, Gig Economy etc.• Built an automated pricing solution for large deals using Microsoft Excel• Part of the core team that ideated and built an enterprise knowledge Management portal using Microsoft Power Platform• Received TCS Contextual Master badge for successful implementation of solution accelerators as part of Legacy Modernization• Successfully implemented a complex Chatbot solution using AI. This Case Study is published in TCS Digital Store and showcased in Symposiums• Managed documentation initiatives of the largest vertical (BFSI) in TCS• Developed new training contents on Emerging Trends in Documentation and E-Learning, Use Case Writing, Proposal Writing, and Infographics• Created a new E-Learning service offering on software simulations for Axis-V• Received over 10 ‘Best Faculty’ awards in TCS, for training employees on Effective Documentation and Communication• Won the ‘Best Project Team’ award for successfully completing the WBT course on ‘Introduction to Lean Six Sigma’ at ElementK• Won the ‘Axis-V Director’s Choice of the Month (August 2005)’ award• Won Axis-V’s Golden award (2005-06) for managing E-Learning courses
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Information Technology Governance ConsultantTata Consultancy Services Sep 2023 - PresentChennai, Tamil Nadu, IndiaIT Governance/Risk & Compliance• Unit Risk Officer for one of the largest business units (BFSI - Capital Markets) in TCS• Ensure compliance to Data Privacy through assessments, risks identification & mitigation• Manage brainstorming discussions between TCS/customer legal team and delivery leaders, as part of amendments to Master Service Agreements or Statement of Work• Provide advisory services on Data Privacy clauses for new engagementsPricing Models• Build pricing models for large deals• Compute margin based on revenue projections and resource loading• Build an automated solution using Microsoft Excel to predict manpower and non-manpower costs and their impact on marginUpskilling• Head the upskilling initiatives for one of the largest units in TCS (approx. 12500 employees)• Set up online coding hackathons to identify the best coders and evaluate the practical knowledge gained by training participants• Manage budget allocation, faculty identification, vendor connects, deployment planning/tracking• Facilitate brainstorming discussions between Tech SMEs and Trainers to curate curriculum topics, hands-on scenarios, and assessment strategies -
Market Research ConsultantTata Consultancy Services Apr 2020 - Aug 2023Chennai, Tamil Nadu, IndiaMarket Research•Published a thought leadership blog post on “How Central Bank Digital Currency (CBDC) will enhance capital market transactions”• Contribute to content curation/review of leadership talks and articles related to Future of Financial Advice, Digital Assets, Regulatory Technology (RegTech), Super Apps, Climate Change Impact in IT, Gig Economy etc.• Analyze quarterly financial performance, strategic focus areas, key solutions of large enterprisesKnowledge Management• Part of the core team that ideated and built an enterprise knowledge Management portal using Microsoft Power Apps and Power Automate• Manage the PMO team responsible for tracking the review and publishing of case studies
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Business Data AnalystTata Consultancy Services Dec 2015 - Mar 2020Chennai, Tamil Nadu, IndiaCIO Leadership Dashboards• Build a Chatbot solution for CIO’s leadership team • Extract data from Excel reports and enable instant access to insights through bot interface• Manage fallback scenarios and train the bots using Natural Language Processing (NLP) techniques• This implementation story is published in TCS Digital Store and showcased in SymposiumsSolution Accelerators for Legacy Modernization• Capture the current state process flows, business rules, functional specifications, user stories, and data models• Lead the automation team to develop solution accelerators such as productivity-related analytics, lineage data extraction, auto-visualization of process flows, and variable auto-annotation• Received TCS Contextual Master badge for successful implementation of solution accelerators• This implementation story is published in TCS Hall of Fame
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Technical Documentation ManagerTata Consultancy Services Nov 2010 - Nov 2015Chennai, Tamil Nadu, India• Manage documentation initiatives of the largest vertical (BFSI) in TCS• Perform R&D on the emerging trends in Documentation• Develop new training contents on Emerging Trends in Documentation and E-Learning, Use Case Writing, Proposal Writing, and Infographics• Implement Defect Prevention initiatives and process-based approach for Documentation• Spread awareness about TCS Documentation services by using emerging trends in content presentation and marketing• Set up Content Management System from scratch• Develop or review documents such as Proposals, User Manuals, and other SDLC Documents• Perform User Interface (UI) review of portals and applications
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Instructional DesignerElement K May 2009 - Nov 2010Chennai, Tamil Nadu, India• Draft the design document after performing extensive pre-tasking of the course• Gather required inputs from SMEs• Apply instructional design strategies to develop interactive learning content• Collaborate with Multimedia Developers to visualize graphics for animations and other visual representations• Review graphics developed by the multimedia team• Perform usability testing of online courses -
E-Learning SpecialistComputer Sciences Corporation Feb 2008 - Apr 2009Chennai, Tamil Nadu, India• Prepare and review Request for Proposals (RFPs) for new projects• Develop User Manuals for software products• Gather requirements from SMEs and appropriate stakeholders for executing the e-learning project• Perform detailed analysis and logical design of course curriculum• Develop the storyboard• Apply instructional design strategies to develop interactive learning content• Peer review storyboards developed by other team members• Integrate the final course into Learning Management System• Conduct regular team meetings for knowledge sharing and improvements -
Instructional DesignerSify Technologies Apr 2007 - Feb 2008Chennai, Tamil Nadu, India• Design the Course Design Specifications (CDS) document • Develop the technical content by interacting actively with US-based SMEs• Apply instructional strategies to develop rich interactive learning content• Author contents that adhere to Microsoft’s Writing Style Guide• Develop learning simulations and demonstration videos• Visualize graphics and animations that comply with Microsoft standards -
Instructional DesignerAxis-V Creatives Private Limited, Chennai Mar 2005 - Apr 2007Chennai, Tamil Nadu, India• Plan, schedule, and manage projects independently as a Team Coordinator• Develop the Course Design Strategy document, based on customer requirements and the target audience profile• Perform detailed analysis of e-learning curriculum• Author the learning content, based on the target audience profile• Peer review storyboards developed by other team members• Visualize graphics for the courses• Record synthetic audio• Perform usability testing of courses• Host online courses in Learning Management System
Sathish Narayanan Education Details
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Arlm Matriculation Higher Secondary School, Cuddalore -
Information Technology
Frequently Asked Questions about Sathish Narayanan
What company does Sathish Narayanan work for?
Sathish Narayanan works for Tata Consultancy Services
What is Sathish Narayanan's role at the current company?
Sathish Narayanan's current role is IT Governance Consultant | Upskilling Manager | Market Research Practitioner | Data Analyst | Instructional Design & Technical Writing Consultant.
What schools did Sathish Narayanan attend?
Sathish Narayanan attended Arlm Matriculation Higher Secondary School, Cuddalore, Annamalai University.
Who are Sathish Narayanan's colleagues?
Sathish Narayanan's colleagues are Kapildev Prabhakaran, Anisha Nittala, Montu Jain, Shwetapadma Nanda, Sangeetha Srikanth, Jean Juliyana Rasquinha, Nathamume Ramanujem.
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Sathish Narayanan
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