David Schiff Email and Phone Number
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I empower profitable growth for banks, credit unions, and financial service providers by enhancing revenue while driving efficiency and managing risk & compliance.A dynamic executive frequently called upon to bring a creative yet pragmatic and analytical approach to solving the most complex challenges, I have an extensive record of defining strategies related to and managing end-to-end execution for growth-oriented, customer-centric transformations across Financial Services.For more than two decades I have partnered with Operating Leaders, C-Level Execs, and Boards to realize tangible outcomes at the intersection of customer needs, business imperatives and regulatory constraints, legacy and emerging technologies, and advanced analytics. Serving 70+ FS firms of varying size and scope, I regularly design and execute on efforts spanning product and functional silos, navigating competing priorities to achieve enterprise objectives.I apply a high EQ to understand and align the interests of diverse stakeholders to build high-performing, cross-functional teams, while mentoring individuals to prepare the next generation of leaders.Areas of Expertise:♦ Growth - Customer Lifetime Value (CLV), Market Entry, Customer Acquisition, Share of Wallet, Loyalty, Retention, Product Development, Pricing♦ Customer Experience - Surveys, Ethnographic Studies, Focus Groups, Segmentation, Personas, Journey Mapping, Prototyping, UX, UI, Human-Centered Design♦ Data & Analytics - AI, Machine Learning, LLM/GenAI, MDM, Data Governance, Reporting, Dashboards, Visualization♦ Strategy-to-Execution - Board Presentations, Executive Alignment, Multiyear Strategic Planning, Operating Model Design, Business Case Development, Roadmaps, Program Management, Agile, Change ManagementSectors Served:♦ Diversified Financial Services♦ Retail & Commercial Banking (Global, National, Super Regional, Regional, Community, Credit Unions)♦ Consumer Lending (Mortgage, Auto, Personal Lines, Student Loans)♦ Payments & Credit Cards♦ Wealth Management♦ FinTech♦ Private EquityFunctions Served:♦ Marketing♦ Sales♦ Product Management♦ Channels (Branch, Digital, Mobile, Contact Center, Social Media, Distributed Networks)♦ Servicing♦ Fraud & Claims♦ Risk (1st and 2nd Line)♦ Technology♦ Data & Analytics♦ Innovation♦ Back Office♦ Support (e.g. HR, Finance, Procurement)Platforms:♦ Salesforce♦ MS Dynamics♦ Medallia♦ Qualtrics♦ NICE♦ nCino♦ Backbase♦ AlteryxThe postings on this site are my own and do not necessarily represent FTI Consulting’s positions, strategies or opinions.
Fti Consulting
View- Website:
- fticonsulting.com
- Employees:
- 10131
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Fti ConsultingLos Angeles, Ca, Us
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Senior Managing Director, Business Transformation - Financial ServicesFti Consulting Jul 2024 - PresentWashington, Dc, UsI work with financial institutions on their most pressing issues to maximize opportunities, solve problems, and deliver solutions that are immediate and sustainable.
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Senior Partner, Head Of Retail & Consumer BankingWest Monroe May 2022 - Jul 2024Chicago, Illinois, UsI help banks and credit unions make meaningful progress and realize tangible economic value by tackling their most critical challenges.I lead a multidisciplinary team of consultants, experience designers, product engineers and data scientists focused on applying deep industry expertise, cutting-edge creative techniques, and practical execution considerations to assess, design, build, scale and refine digital services and their enablers for banks nationwide.In addition to client development and engagement delivery responsibilities, I am accountable for establishing a robust set of offerings and go-to-market strategies, generating thought leadership, fostering talent and building teams, and guiding the rapid and profitable growth of a practice dedicated to retail & consumer banking. -
Principal (Non-Cpa Partner)Pwc 2016 - Oct 2020GbAs Financial Services Experience Transformation Lead, I partnered with Boards, C-Level Executives, and Operational Leaders across sectors and product areas to define digitally-driven strategies targeting critical enterprise goals. I worked within and across clients’ business, experience, and technology teams, defining strategies and overseeing multi-year execution efforts to maximize value. I directed primary research related to customer expectations of and behaviors interacting with financial services firms; publishing and presenting the resulting thought leadership in one-on-one briefings, industry conferences (e.g. American Banker’s Digital Banking Conference, Dreamforce), and both company and third party publications. Internally, I focused on developing the Banking sector team by recruiting, staffing, evaluating, developing and retaining consultants to realize personal sales, directed revenue, and profitability targets while achieving recognition for the practice as a Leader in The Forrester Wave Customer Experience Strategy Consulting report. -
DirectorPwc 2010 - 2016GbI provided trusted advisory services spanning the gap between strategy and execution for retail banking and payments clients. A multi-faceted approach to defining and aligning client stakeholders behind operating model changes; program blueprints; channel enhancements; and shifts to the marketing, sales and/or servicing journey maximized return to clients on their most important initiatives.
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Senior Associate To Principal (Director-Equivalent)Diamond Management & Technology Consultants 2005 - 2010Chicago, Il, UsI managed execution efforts at the portfolio, program, and project level, with progressively increasing responsibility for day-to-day management of teams, work tracks and deliverables to meet specific targets on time, on budget, and with expected outcomes. I was tasked with helping grow Diamond's West Coast presence, and then driving integration of the Banking Revenue Growth & Cost Reduction team into PwC upon acquisition of the firm in the Fall of 2010. -
Senior Payroll Systems AnalystInova Health System Oct 2000 - Jul 2003Falls Church, Virginia, Us -
Business AnalystAmerican Management Systems Aug 1998 - Sep 2000
David Schiff Skills
David Schiff Education Details
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Ucla Anderson School Of ManagementStrategic Management And Entrepreneurs -
William & MaryEconomics
Frequently Asked Questions about David Schiff
What company does David Schiff work for?
David Schiff works for Fti Consulting
What is David Schiff's role at the current company?
David Schiff's current role is Seasoned Retail & Consumer Banking Executive Advisor | Customer & Digital Transformation Leader | Practical Strategist | Accelerating Growth & Realizing Value in Financial Services.
What is David Schiff's email address?
David Schiff's email address is ds****@****ers.com
What is David Schiff's direct phone number?
David Schiff's direct phone number is +170362*****
What schools did David Schiff attend?
David Schiff attended Ucla Anderson School Of Management, William & Mary.
What skills is David Schiff known for?
David Schiff has skills like Strategy, Business Transformation, Management Consulting, Program Management, Organizational Design, Strategic Planning, Business Strategy, Project Portfolio Management, Business Analysis, Customer Insight, Business Process Improvement, Executive Management.
Who are David Schiff's colleagues?
David Schiff's colleagues are P V., Jefferson Caves, Matthew Ward, Jorge Del Castillo Plata, Juliana Perdomo, Martijn Van Den Heuvel, Sam Baden.
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