Results-driven technology executive and operations leader passionate about innovative product strategy, best-in-class customer experience, and people-focused cultures. Expertise at the intersection of digital media and marketing, data analytics, and cloud. Experience running both enterprise and consumer software businesses at scale, including international operations in eight countries. Successfully executed strategic M&A transactions from $1M to $300M+ in size, with emphasis on cost-effective post-merger integrations. Operational track record ranges from blank-page entrepreneurial startup to global leadership teams of $1B+ enterprise software and e-commerce companies. Reputation for building aspirational, goal-focused cultures that drive growth and compete to win.SELECTED ACCOMPLISHMENTSGrowth – Big picture leader with track record of focusing on both strategic and tactical growth opportunities. Established OpenText’s Digital Media business as one of the fastest growing divisions of the company, delivering 40% year-over-year revenue growth on 30% profit margins.General Management – Operational executive with ownership of P&L, line functions, and strategic planning. Defined and implemented sales compensation practices for cloud service offerings across OpenText’s global enterprise sales force, achieving 150% increase in MRR and ACV.Product and Innovation Leadership – Passionate advocate for product and business innovation. Managed upgrade of all existing digital products as well as launch of new design services line at Vistaprint, achieving material improvements in product KPIs including NPS increase by 100%, activation rates increase by 50%, and churn rates decrease by 20%. Mergers & Acquisitions – Direct participation in nine M&A deals. Led the successful post-merger integration of Vignette, a global leader in web content management, resulting in the addition of considerable talent, customers, and technology at OpenText.
Listed skills include Saas, Enterprise Software, Cloud Computing, E Commerce, and 32 others.