Deborah Dukes Email & Phone Number

Watford, Hertfordshire, GB

Responsible for configuration management associated with Orthopaedic products in accordance with the company’s Configuration Management procedures. Reviews and analyzes released engineering change data and coordinates changes with engineering, quality, regulatory, manufacturing and engineering data control activities throughout the product life cycle..

Baltimore, Maryland, US

Fort Worth, Texas, US

• Supporting a highly complex and dynamic environment comprised of integrated ERP systems (SAP, CAMS, ENOVIA) together with CAD systems (CATIA V6, Unigraphics), facilitating engineering design and development.
• Trouble shoot Enovia end-user technical issues
• Interact and support the software development lifecycle (requirements, coding, test cases, testing, etc.) utilizing both in-house and offshore developers
• Interact and support ENOVIA functions for end users primarily in engineering and manufacturing competencies
• Customization of ENOVIA through configuration:o Role based securityo User authorization and password administration
• Recognized by end users for superior assistance and support:o Customer engagement and orientation to ENOVIA-related systems and processeso Reducing the complex to simple for end user issues Key skills/competencies.

Houston, Texas, US

• Provide Technical Support for Enovia V6 and RoboHelp Applications
• Partnered with business staff for testing and implementation of new capabilities in the PLM System
• Mapped business processes, collaborated with business to establish new processes as needed
• Worked directly with the business to document, expand and refine general requirements
• Assisted in translating requirements into test conditions, expected results for product, performance, and user acceptance testing
• Provided End User Training and Troubleshooting PLM issues for End Users

• Provided Technical Support including – but not limited to – to following applications eDocCompliance EDMS (Electronic Document Management System), eRooms (Electronic Collaboration Applicationn), WebEx
• Daily/Weekly/Monthly/Quarterly maintenance
• Troubleshooting for application in partnership (workflows, document loading, security)
• Administration management including creation and disablement of new accounts, applying/updating security, creation of folder structures based on business need
• Upgrade analysis and assistance including identification of upgrade components, coordination with the vendor for upgrade execution, support for upgrade execution
• Review, create and update administrative guides and materials as needed

Vélizy-Villacoublay, FR

• Enovia PLM business administrator and First/Second Tier Support
• Troubleshooting for application in partnership with IM including printing issues, rendition processes, application processes (workflows, document loading, security)

Broomfield, CO, US

• Project coordinator responsible for implementation and administration of PLM software tool Enovia/MatrixOne, Data Migration, manage documents electronically and coordinate document approvals. Provide User Training.
• Enovia/MatrixOne PLM business administrator and First/Second Tier Support
• Arena PLM Business Administrator
• Coordinated all electronic document approvals by formatting documents, performing data entry, scanning executed documents, and filing original document
• JD Edwards One World Item master setup and UPC generation
• Coordinate IM change control documentation, processing change requests, monitoring approval progress.

Thousand Oaks, CA, US

• Assist in maintenance of controlled documentation Significant Contributions:
• Completed daily review and update of project schedules, including constant communication with document management and quality functions to ensure current schedule information
• Monitored document approval progress, ensuring expedited approvals in the same day if required
• Worked with project engineers to identify necessary revisions to validation documentation, including design specifications and traceability matrixes
• Performed departmental audit of work orders and engineering files to ensure ongoing compliance with internal procedures

US

• Co-project coordinator responsible for implementation of Product Lifecycle Management (PLM) software tool Enovia/MatrixOne, Data Migration and Product Development Design software tool Solidworks.
• System Administration responsible for Enovia/MatrixOne System Administration
• Superviser for five drafters and document control technicians.
• Manager responsible for creating Engineering Change Orders and the product change process.
• Bill of Material (BOM) Structure, Generated part specifications data sheets
• Component part number, GTIN, UPCA Codes, Interleaved 2 of 5 Codes Assignment

New York, New York, US

• Responsible for document control and maintenance
• Participated on business systems implementation team responsible for a new ERP system implementation, assisting in process mapping and system administration.
• Supervised employees, assisted in training, assign daily work and completed annual performance reviews
• Independently established departmental performance metrics
• Created and maintained databases that were used to track product documentation and change control.
• Facilitated change control board meetings

• Responsible for document control and maintenance
• Participated on business systems implementation team responsible for a new ERP system implementation, assisting in process mapping and system administration.
• Supervised employees, assisted in training, assign daily work and completed annual performance reviews
• Independently established departmental performance metrics
• Created and maintained databases that were used to track product documentation and change control.
• Facilitated change control board meetings