Darya Shatrova Email & Phone Number

St Petersburg City, Russia

Delivering trainings (managerial skills, presentation skills, argumentation etc).Building a knowledge base for employees.Participation in L&D+IT projects.

Saint Petersburg, Russian Federation

- Built the system of Learning and Development (all levels from line staff to managers, offline and online in different formats, 10 key competencies); around 850 trainings per year, 20 new courses in LMS: «High approval» in the nomination «Best L&D program» in the industry competition «The Crystal Headset» (2020).- Implemented and curated the talent pool.

- Designed and implemented program of professional development (sales, negotiation, client service, telephone etiquette etc.), delivered soft skills trainings and e-learning courses, implemented new learning activities (public speaking club, debates, book club etc.), prepared content for LMS: life span in the company increased from 1 to 6 months.- Designed.

- Designed and conducted 2 courses «Career Management» and «Professional Competencies Development» (250 participants).- Scientific advisor (20 students).- Internal reward «Best Tutor – 2014» (management department).

- Structured the training system in JCI Russia (12 Local Chapters).- Organized learning for members (official courses, training weekends, Leadership academy – with international trainers).- Initiated Trainers’ Club (15+ meetings), the number of certified trainers doubled (16).- Prepared trainers for different events (Congress of young entrepreneurs, course.

Russia, India, Jordan

- Facilitated and delivered trainings on the conferences in Russia, India, Jordan, Czech Republic.- Organized team-buildings in Russia and India.- Delivered course «Train the Trainers» in Jordan.- Organized the regional conference for 120 delegates (Russia), managed educational projects in Gujarat Public School (India) and S.O.S. Children Village.

Master, Pedagogy

Bachelor, Philology