• Manage a team of 10 diverse sales professionals, ranging from 1 year to 45 years with the company. Known as a leader for being calm in a crisis, empathetic, inspiring, firm but fair, and fun.• Responsible for a 9-figure revenue goal, restarting aggressive post-pandemic growth which is on target for 35%+ year over year, well above the industry average, while effectively managing a 7-figure sales budget.• Strategic management of participation at national, international and regional events organized by consortia, key account partners and affinity organizations, collaborating with and organizing more than 26 A&K DMC marketing and sales teams to ensure the brand’s strong visibility, providing learning opportunities for attendees and obtaining sales leads.• Coach team members to ensure messaging is on-brand, territories are strategically managed to meet or exceed sales goals and maximize ROI, while remaining within assigned budgets.• Working collaboratively with global sales, marketing and IT leadership to strategically update/redesign industry-facing portal and website for both tour operating and destination management entities, assuring features and functionality is useful and convenient for travel advisor constituents.

• Responsible for a 9-figure revenue goal, growing 10-25% per year in 2018 and 2019, well above the industry average, while effectively managing a 7-figure sales budget.• Steady leadership through 18 months of the pandemic, quickly transitioning my team from in-person calls to Zoom; encouraged each team member to have a unique approach while being accountable for metrics on advisor and consumer touch points--which generated record advance sales for 2022.• Strategic management of participation at national, international and regional events organized by consortia and key account partners, collaborating with and organizing more than 23 A&K DMC marketing and sales teams to ensure A&K’s strong visibility, providing learning opportunities for attendees and obtaining sales leads.• Worked collaboratively with EVP of Marketing and VP of Information Technology to evaluate options and select a platform for eDocs to meet needs for both travel agency and direct guest constituents.

• Managed the business relationships, sales & marketing strategies for 7 travel industry consortia and 15 key accounts. Managed participation at national and international events sponsored by the consortia to ensure A&K’s visibility, providing learning opportunities and obtaining sales leads, adding a significant contribution to increased 9-figure growth of 106% in 5 years.• Spearheaded 3 new national consortium relationships and 3 national marketers within the first six months in this role, all of which produced double digit growth in the first 5 months of relationship. Two national accounts achieved over 150% growth in the first year. Consistent growth across most A&K channels, well into double digits.• Collaborated with Product & Marketing teams to innovate a new group sales program, including a competitive analysis, policy development, introduction and execution with sales team and resulting in 7 figures of new business in the first year.• Launched new Connections brand to the travel agency community in North America during the product line’s first year. Achieved more than 137% of goal in year one and recruited a brand-specific sales team to support the launch which evolved into the A&K Sales team, selling full portfolio.

• Strategically managed two multi-state/province territories with annual goals well into 8 figures, hitting goal all but one recession year and achieving 113% of the largest sales goal in the company (2010).• Built and maintained successful relationships with management and staff across 17 regions, managing presentations, sales calls and logistics for teams during stateside visits.

• Managed a 5-state territory.• Selected to work on team training project, which created monthly continuing education modules for top national account (AAA Travel).• Recognized by Vice President of Sales for outstanding communication and service skills, as exhibited under pressure.

• Achieved top sales in the company at 102% of goal mid-year.• Selected to work on a sales & marketing team to modernize the Travcoa tour product and marketing materials.

• Negotiated over 1,200 contracts, including favorable pricing, commissions and marketing funding to ensure robust product offering for vacation website.• Managed a $250,000 marketing budget and directed appropriate invoicing procedures with supporting documentation to vendors.

• Managed a multi-state territory, achieving 16-22% growth annually.• Managed 3 top producing national account relationships in Texas contributing more than $15 million per year in sales.• Named Sales Manager of the Year by a major account.

• Established a $4.5 million new territory, increasing passenger counts by 30%, resulting in a 22% increase in revenue.• Prepared quarterly and annual sales plans and managed a territory marketing budget of $60,000, ensuring that budgets remained within specified guidelines.

• Designed and marketed meeting & events planning division.• Trained on both Sabre and Worldspan GDS.• Full service travel advisor.

•. Paid Intern worked in most departments of a large resort property, over 3 full months.