David Sheer Email & Phone Number

Proliance Surgeons, Inc. is one of the largest surgical practices in the country with and was voted one of the best companies to work for in 2010. With 30 offices in Washington State alone technology plays a very important role in every aspect of the business. In part, my role is to:Manage the Desktop, Telecom and Help Desk teams including: hiring, determining workload, setting priorities, delegating assignments, supporting training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.•Manage the relationships with the vendors that provide equipment and services including reviewing and approving contracts, setting expectations with vendors, evaluating new products and services, and recommending as appropriate.•Facilitate individual goal setting, review performance, provide coaching and development of staff. Conduct bi-annual performance reviews•Develop and maintain metrics related to all supported functions. Use the metrics to continually seek process improvements.•Develop, design, configure and maintain all desktop and telecommunications standards. Provide technical leadership for all desktop, laptop and telecommunication decisions•Track, manage, and approve all costs relating to IT desktop/laptop equipment and software, peripheral equipment, and telecommunications equipment and services.•Make recommendations to upper management regarding equipment, upgrades, and other technology related decisions. Plan and implement recommendations as appropriate. •Develop and implement new policies/procedures/standards desktop/laptop hardware and software as appropriate•Ensure all OS patches and AntiVirus patches are applied to all desktops and laptops according to the patch management review process

Certificate, Computer Security And Network Technician

Bachelors Of Science, Computer And Information Sciences, General

Activities and Societies: IEEE Computer Society, Good Shepherd Society

Education record