Dina Shehata Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

- Provide administrative support to their assigned division chief and medical staff by maintaining calendars and scheduling meetings, appointments and/or events. - Help prepare necessary documentation for patient appointments such as creating patient folders, pre-ordering patient charts from medical records or including medical documents requested by medical staff.- Schedule appointments for patients and interpreters as needed based on physician’s templates and availabilities. - Other tasks included rescheduling meetings, appointments or events depending on doctors schedules and changing priorities. - Other responsibilities included responding to queries from patients/families and other stakeholders such as external clinics and hospitals across Canada, verifying that all laboratory results received by mail or fax have been sent to the appropriate lab locations in CHEO, scanned into the appropriate patient’s chart and notifying the designated medical provider. - Other administrative duties involved processing MOH (Ministry Of Health) and RAMQ (Régie de l'assurance maladie du Québec) approvals requested by physicians for patient genetic testing.

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

- Ensured effective and timely coordination of a high volume of patients as they arrived for their appointments, greeted and registered patients, collected fees as required, and provided clinic staff with the appropriate charts. - Helped patients understand services that are offered such as: in vitro fertilization (IVF), intrauterine insemination (IUI), diagnostic ultrasound, hormone analysis, dispensation of fertility medications and andrology.- Worked closely with the clinical and administrative teams including pharmacists, physicians, ultrasound technologists, nurses and blood lab technicians to ensure seamless delivery and coordination of services to patients. - Other tasks included validating health cards, collecting fees from patients who are not covered by OHIP and booking follow-up appointments for physicians. - Other responsibilities included assembling charts for ultrasound and nursing teams, providing appropriate billing sheets on charts, preparing invoices for patients and receiving satellite referral from other Fertility Centers. - Receptionist duties involved triaging calls based on priority and protecting confidentiality of patients and their health information.

Honours Bachelor In Health Sciences, Health Sciences, Alumni

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