Ryan D.

Ryan D. Email and Phone Number

Customer-centric, collaborative, & technical product leader. Launched & scaled products in B2B SaaS, B2C, & Fintech. @ VuMedi
Ryan D.'s Location
San Francisco, California, United States, United States
Ryan D.'s Contact Details
About Ryan D.

As a seasoned product manager with an engineering background, I excel in driving technical & strategic innovation in B2B/C SaaS products. I've collaborated on Grammarly’s use of Generative AI, scaled SMB fintech at Eventbrite, grew revenue at Yelp, & tackled fraud at PayPal.Where I thrive: Understanding customers' core needs, creating cross-functional partnerships, shipping lean prototypes, and iterating towards a high-quality, scalable product experience.Let's talk if you're looking for someone who can deliver results and drive your product's success.

Ryan D.'s Current Company Details
VuMedi

Vumedi

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Customer-centric, collaborative, & technical product leader. Launched & scaled products in B2B SaaS, B2C, & Fintech.
Ryan D. Work Experience Details
  • Vumedi
    Principal Product Manager
    Vumedi Sep 2023 - Present
    Oakland, California, Us
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  • Perkup
    Product Advisor
    Perkup Feb 2021 - Present
    San Francisco, California, Us
    • Advising the founder & team on product strategy, product process, growth & retention. • PerkUp allows companies to send employees incredible gifts, rewards, and swag in 130+ countries.
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  • Grammarly
    Lead Product Manager
    Grammarly 2022 - 2023
    San Francisco, California, Us
    • Gained buy-in for concepts leveraging Generative AI, driving engagement & expansion strategy.• Defined a novel use of embeddings to create student proof-of-work & improve session quality.• Deepened taxonomies on writing context needed for Generative AI & NLP feature relevance.• Launched a ‘Writing Score’ feature on Grammarly’s native apps to boost engagement.
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  • Scalegrowth.Ai
    Product Advisor
    Scalegrowth.Ai Jan 2021 - Apr 2022
    San Francisco, California, Us
    • Guided co-founders and ran workshops with teams on product-led growth, onboarding, user research & positioning.• ScaleGrowth helps community owners create deeply engaged and self-sustaining communities.
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  • Eventbrite
    Principal Product Manager
    Eventbrite Jul 2016 - Sep 2020
    • Launched a 0-1 “Buy Tickets” embed. Exceeded opt-in goals, now processes $10B/yr (demo).• Increased NPS for Payouts by 5pts by coordinating a cohesive UX across multiple teams.• Created the financial systems to declare GAAP earnings, enabling Eventbrite to IPO (video).• Accelerated regional SaaS pricing experiments by evolving the schema for the process.• Teams led: Checkout, Pricing, Payouts & Order-to-Cash, helping EB to scale 4x and IPO.
  • Yelp.Com
    Sr. Product Manager
    Yelp.Com Oct 2010 - Apr 2016
    San Francisco, Ca, Us
    • Grew Yelp Ads signups by 60% and reduced paid package revenue churn rate by 20%.• Co-launched and scaled Yelp's transaction business (delivery, deals, & GC) from 0-100M/year.• Internationalized self-serve/sales SaaS channels for Yelp Ads & Deals to the EU & Canada.• Drove fraud rates down to 25bps, creating rules, machine learning models, & an Ops team.• Led negotiations with international payment processors ($1B+ in payment volume).• Optimized top-of-the-funnel customer signups, yielding a 12% increase in signups MoM.• Teams led: Billing and Payments, 19 engineers & designers.
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  • Paypal
    Product Manager, Account Risk & Identity
    Paypal Jan 2008 - Oct 2010
    San Jose, Ca, Us
    • Enabled the shutdown of international fraud rings with a strategy of standardizing verification services, reducing the turnaround time to introduce new fraud policies.• Ran user experience design research to understand customer perception and optimize visual treatments/friction at checkpoints.• Drove increased usage of product line internally through brown-bags and educational meetings to maximize ROI.• Designed and launched a core platform which now supports 15 third party integrations to provide KYC/Compliance level checks in 10 countries.• Developed business cases & have successfully pitched multiple product road-maps and strategy for funding approval to VP level team.
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  • Paypal
    Product Manager, Merchant Risk
    Paypal Jun 2006 - Jan 2008
    San Jose, Ca, Us
    • Managed the P/L for a portfolio of fraud prevention products for use by PayPal merchants. • Designed, launched & maintained a credit card fraud risk prevention product to accelerate the acquisition of small-medium merchants using PayPal's Pro account.• Drove the competitive analysis of fraud prevention products targeting the online merchant space.• Lead primary customer research (focus groups, surveys), drove segmentation of the customer base for fraud products and analyzed customer's primary drivers and needs.• Negotiated multi-year contracts with vendors on behalf of PayPal.• Selected 3x to present a very popular seminar on "Preventing Online Fraud" targeted at merchants & partners at the eBay conference.
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  • Paypal
    Architect/Sr. Software Engineer
    Paypal Nov 2005 - May 2006
    San Jose, Ca, Us
    • Conducted market research for product requirements and designed new features for the Fraud Prevention Service (FPS).• Monitored the market for competitors and potential partners.• Coordinated cross-functional teams to drive release schedule activities.• Provided technical leadership on the design and implementation of the platform migration for the Fraud Prevention Service and the Mobile Payments Project.• Managed and solved customer support escalations to meet quality of service requirements.• Created copy and messaging for user documentation and customer communication.• Part of the VeriSign Payment Services team acquired by PayPal for $370 million.
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  • Verisign
    Software Engineer/Architect
    Verisign Aug 2001 - Nov 2005
    Reston, Virginia (Va), Us
    • Part of the VeriSign Payment Services team acquired by PayPal for $370 million. See description above.
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  • Synapta
    Technical Team Lead
    Synapta May 2000 - Aug 2001
    • Provided technical leadership and conducted code reviews with the team members.• Designed a caching subsystem using Java for an Enterprise Application Integration (EAI) server.• Created a GUI layout tool using Java and Swing for EAI software.• Developed a User & Rights Management module for a large commercial website on WebLogic.• Researched Netscape’s LDAP API for immediate implementation and designed a simplified LDAP interface for teaching purposes and initial use on projects.• Developed customized Java user interface code for deployment on Compaq’s Ipaq (JDK 1.1).• Gathered requirements from the clients regularly and lead a development team.
  • Ibm
    Software Engineer
    Ibm 1999 - May 2000
    Armonk, New York, Ny, Us
    • Designed and led the implementation of improvements to the department’s tools for the build process to ensure a smooth operational rhythm.• Coordinated engineering team to help ensure daily builds for WebSphere Commerce Suite & Net.Commerce Hosting Server for the testers. • Traced and helped debug compilation and linking problems with Java and C++ code. • Helped manage the source control system and manage the team's Solaris and Linux workstations.
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  • Nortel, Discreet Logic, Ubisoft, Canadian Space Agency
    Software Engineer - Internships
    Nortel, Discreet Logic, Ubisoft, Canadian Space Agency 1997 - 1999
    • Designed, developed and drove the implementation for a variety of products coded in Java & C++• Project Leader for the complete cycle of design, development and testing of an application server framework written in Java based on a custom XML-RPC protocol (like SOAP).• Designed the application server using UML and distributed responsibilities to the team.• Developed a publicly distributed tool with international language support to allow gamers to edit texture-maps.• Gathered requirements, and designed the Skin Editor using UML and HTML to support the diagrams.• Created a GUI based tool using OpenGL and low-level system calls to display multiple views (with the Model View Controller pattern) of the allocation of files on RAIDs. • Designed and developed a tool to automate the unit testing of libraries using templates, smart pointers and reference counting for automated garbage collection in C++ in an Object Oriented Database (OODB).• Fixed bugs and implemented enhancements to a prototype framework using ObjectStore’s OODB.• Developed a multi-threaded telephony paging daemon thread to monitor a server's thread using C++ and Microsoft’s Telephony API for Nortel’s Internet Call Display (ICD) service.• Designed and developed data encryption algorithms in C++ and Java.• Responsible for the field-testing and verification of ICD.

Ryan D. Skills

Product Management E Commerce E Payments Strategy Analytics Cross Functional Team Leadership Competitive Analysis Mobile Payments User Centered Design Start Ups Business Development Saas Business Strategy Financial Services Agile Methodologies Emerging Markets Payments Product Marketing Payment Systems Monetization Crm Go To Market Strategy Mobile Devices Linux Cloud Computing Product Requirements Business Analysis Google Analytics Cross Border Transactions Sales Tax Online Fraud Fraud Detection Alternative Payments Comparative Market Analysis Small Business Electronic Payments Entrepreneurship Soap Scalability Mergers And Acquisitions Databases Business Process Payment Gateways Mobile Applications Online Advertising Analysis Market Research User Experience Mobile Commerce Product Launch

Ryan D. Education Details

  • Santa Clara University
    Santa Clara University
    Finance
  • Reforge
    Reforge
    Cohort Q4 2020
  • Concordia University
    Concordia University
    Software Systems

Frequently Asked Questions about Ryan D.

What company does Ryan D. work for?

Ryan D. works for Vumedi

What is Ryan D.'s role at the current company?

Ryan D.'s current role is Customer-centric, collaborative, & technical product leader. Launched & scaled products in B2B SaaS, B2C, & Fintech..

What is Ryan D.'s email address?

Ryan D.'s email address is ry****@****ite.com

What is Ryan D.'s direct phone number?

Ryan D.'s direct phone number is +141560*****

What schools did Ryan D. attend?

Ryan D. attended Santa Clara University, Reforge, Concordia University.

What are some of Ryan D.'s interests?

Ryan D. has interest in Mobile, Clean Technology, Health Care, Consumer Internet, Enterprise Software.

What skills is Ryan D. known for?

Ryan D. has skills like Product Management, E Commerce, E Payments, Strategy, Analytics, Cross Functional Team Leadership, Competitive Analysis, Mobile Payments, User Centered Design, Start Ups, Business Development, Saas.

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