David D'Silva Email and Phone Number
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I am results focused and driven to achieve in any challenge put before me. Consequently, I have a reputation for managing people to deliver complex business solutions and process transformation in challenging environments.I have worked in all aspects of IT for nearly three decades. I am passionate about delivering sustainable solutions and transforming processes that generate true value for organisations. I challenge my people to deliver in these environments in an efficient and timely manner that exceeds stakeholder expectations.
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Plumbers Co-OpSydney, Nsw, Au
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Information Technology ManagerPlumbers Co-Op May 2022 - PresentSilverwater, New South Wales, Au• Managing the support organisation to support 250 Australian based IT users, consistently achieving all SLAs.• Successfully managed the deployment of various projects to deliver a digital transformation program consisting of upgrades to the ERP system, an M365 rollout, and led the project from both a technology and business perspective to acquire and implement a web and app based e-Commerce platform.• Identified and implemented cost savings initiatives without impacting the quality of service. -
It ManagerNepean Feb 2021 - May 2022Narellan, Nsw, Au• Managed the support organisation to support 800 Australian based IT users, consistently achieving all SLAs.• Successfully managed the deployment of various projects to improve the IT infrastructure, networking and security.• Identified and implemented cost savings initiatives without impacting the quality of service. -
Business Systems ManagerVentia Pty Ltd Jan 2018 - Aug 2020North Sydney, New South Wales, Au• Reduced enterprise applications from 280 to 120 and packaged these for Win10 rollout• Reduced desktop applications from over 4000 down to 500 and created alternate method for review and distribution.• Removed $3.4M p.a. in costs by managing licensing, vendors and cloud hosting, reducing staffing and transitioning functional support for JDE to DXC Redrock. -
Product Owner - Financial IntegrityBoral Apr 2017 - Dec 2017North Ryde, New South Wales, Au• Introduced agile methodology to internal development teams and managed service provider to delivering $2M in business benefits over 13 two week sprints. -
Manager, Erp Strategy & PlanningBoral Oct 2016 - Apr 2017North Ryde, New South Wales, Au• Managed consultants and 25 Subject Matter Experts to develop Boral’s Digital Strategy, resulting in many quick win initiatives and a holistic ERP replacement business case.• Identified initiatives that contribute more than $120M in benefits and then agreed with executive leadership, in which of the multiple transformation programs each initiative should be completed.
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Project Operations ManagerBoral Jul 2016 - Sep 2016North Ryde, New South Wales, Au• Reinvigorated a stalled project by reducing complexity, classifying 450 ERP integrations and overseeing the solutions design for each classification with technical teams, whilst working with business and vendor stakeholders to remove roadblocks and solve issues
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Program Manager – Support UpliftBoral Feb 2016 - Jun 2016North Ryde, New South Wales, Au• Secured funding to enhance a team to protect IP for a system of competitive advantage.• Introduced a range of initiatives to ensure that the application could be supported, issues resolved in a timely manner and win trust from the business.
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Head Of ApplicationsBoral Jul 2015 - Jan 2016North Ryde, New South Wales, Au• Reviewed of all business unit activity in the Hunter region and developed initiatives to improve operations ($2.5M) and transformation opportunities to improve integrated margin ($5M)• Managed Vendors and internal staff to deliver application development activities on time and within budget• Managed Vendors and internal staff to deliver applications support services, providing incident management, patching, DR and lifecycle upgrades.• Consolidated applications.
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Applications Transition ManagerBoral Jul 2014 - Jun 2015North Ryde, New South Wales, Au• Performed three rounds of outsourcing:1. Transitioned technical and fiunctional support of the Oracle stack from internal team to Oracle producing $2.1M in savings and improving service quality. Completed this project with 2 10 week sprints.2. Transitioned Application Administration and dotNET development functions to HP, creating 42% savings3. Transitioned business intelligence and CRM support functions to Tech Mahindra, creating 47% savings.
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Applications Portfolio AnalystBoral Jan 2014 - Jun 2014North Ryde, New South Wales, Au• Determined what to do with each of the 130 applications in the enterprise portfolio after conducting Gartner PACE and TIME analyses.
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Oracle Support ManagerBoral Aug 2012 - Dec 2013North Ryde, New South Wales, Au• Reduced the cost of developing and maintaining applications in the Oracle stack.
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Software Development Team LeaderBoral Sep 2010 - Jul 2012North Ryde, New South Wales, Au• Managed multiple teams across multiple technologies to improve delivery outcomes and reduce costs.• Consolidated applications
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Planning And Analysis ManagerBoral Nov 2009 - Aug 2010North Ryde, New South Wales, Au• Managed the Shared Businesses Review looking at determining what factors kept Boral from achieving bet of breed IT and Finance costs• Developed a three year program of 25 projects costing nearly $70M that was endorsed and adopted by the business.• Prepared and presented strategic initiatives for consideration by the Executive Leadership Team.
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Analyst Team Leader (Pmo)Boral Jul 2009 - Sep 2009North Ryde, New South Wales, Au• Performed an external benchmarking to assess the team and identify the strengths and weakness of individuals• Got people to focus their development in specific skills to address skills gaps in the team.
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Senior Program Analyst (2Ic Fpr Program)Boral Jul 2008 - Jun 2009North Ryde, New South Wales, Au• I jointly established and ran the Finance Process Review Program, a program of process improvement projects that delivered many initiatives at a one of cost off $8 million to deliver over $6.5 million per annum in savings and further $44M in one off savings
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Itil Incident Manager (Process Owner)Boral Apr 2006 - Jun 2008North Ryde, New South Wales, Au• Deployed ITIL Incident, Problem and Change Processes to an organisation of 240 people.• Produced Visual Management artefacts on SLA performance and process improvement initiatives• After 6 months the organisation met all 4 SLAs for the first time ever.• Ensured that all issues were raised through the service desk and no technicians were approached directly.• Repeated the result 4 months later despite a 20% increase in call volumes
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Senior Analyst ProgrammerBoral Apr 2005 - Mar 2006North Ryde, New South Wales, Au• Completed development projects within time and budget• Resolved support issues within SLAs.
David D'Silva Skills
David D'Silva Education Details
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Western Sydney UniversityMba -
Western Sydney UniversityComputing & Information Systems
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Western Sydney UniversityComputing & Information Systems
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St Aloysius CollegeHigher School Certificate
Frequently Asked Questions about David D'Silva
What company does David D'Silva work for?
David D'Silva works for Plumbers Co-Op
What is David D'Silva's role at the current company?
David D'Silva's current role is MBA, B.Com (Hons) - IT Manager at Plumbers Co-op.
What is David D'Silva's email address?
David D'Silva's email address is da****@****.com.au
What is David D'Silva's direct phone number?
David D'Silva's direct phone number is -*****
What schools did David D'Silva attend?
David D'Silva attended Western Sydney University, Western Sydney University, Western Sydney University, St Aloysius College.
What skills is David D'Silva known for?
David D'Silva has skills like Business Process, Itil, Software Development, Business Analysis, Integration, Process Improvement, Management Consulting, Change Management, Business Process Improvement, Customer Service, It Management, Team Leadership.
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