David Simmerman Email & Phone Number

Hinesville, Ga, Us

Castle Rock, Co

--Top officer responsible for all operations at this quality customer service-focused hotel location.--Developed, motivated and supervised team of more than 10 employees, including an assistant general manager.--Created and implemented the location’s sales and marketing plan.--Recruited, interviewed and hired staff and professionals to maintain hotel’s high service levels.--Conducted hotel audits and collection calls.--Managed payroll, inventory and purchasing for all hotel department functions.--Departed this position as a result of economy-based layoffs.

--Enlisted to lead a bankrupt Days Inn hotel to a profitable state, facilitating a bank sale.--Raised average occupancy level to 50%, from a low of 20% occupancy, within an 8 month time frame. --Top officer responsible for turning around all operations at this bank-owned foreclosed property.--Developed, motivated and supervised team of more than 15 employees.--Created and implemented the location’s sales and marketing plan.--Recruited, interviewed and hired staff and professionals to improve hotel’s service levels.--Conducted hotel audits and collection calls.--Managed payroll, inventory and purchasing for all hotel department functions.--Departed this position because hotel was heading toward sale.

--Managed large renovation project throughout 100% of the Quality Suites hotel.--Raised customer satisfaction scores at Holiday Inn Express from mid 800 ranking to a top 300 ranking within a six month timeframe.--Top officer responsible for all operations at these two Integral Hospitality-managed properties.--Developed, motivated and supervised team of nearly 50 employees including an assistant general manager.--Created and implemented the location’s sales and marketing plan.--Recruited, interviewed and hired staff and professionals to improve hotel’s customer satisfaction levels.--Conducted hotel audits and collection calls.--Managed payroll, inventory and purchasing for all hotel department functions.--Departed this position when hotel contract moved to a new management company. Declined offer from Integral Hospitality to relocate to a new state.

As Airport Manager:--Monitored performance against plan and established or revised plans, procedures and standards, as appropriate, to maximize profits.--Developed and executed short-term strategies, solutions and improvements for all operational activities within the district. --Coordinated with off-site agency manager to assure fleet mix matched demand, while maintaining high quality assurance standards.--Directly supervised and mentored 5 managers, 6 department leads, and 75 associates.As Shift Manager:--2005: Avis “Best of the Best” Award for quality of operations.Supervised over 200 employees comprised of various work groups, including service agents and rental sales agents at Avis’ Denver International Airport location—Avis’ fourth largest domestic rental location. In 2006, exceeded $95 million in annual revenues with 15% profit margin.--Dramatically increased fleet management efficiency by designing programs to forecast revenue and supply and demand pricing.--Conducted program with J.D. Power and Associates to review and rate customer service at Denver location and share findings as best practices with other Avis locations.--Resolved customer concerns, striving for 100% customer satisfaction.--Led team to pass 16 consecutive monthly quality audits with minimum score of 98 out of a possible 100 points.--Coached managers to achieve Avis’ operating standards, integrity, growth, profitability and quality assurance goals.--Managed and monitored productivity of all activities and personnel at an airport facility including servicing customers at the rental counter; shuttling vehicles; cleaning and preparation of returned vehicles for the next rental, and ensuring compliance with established quality assurance standards.

--Exceeded daily sales quotas.--Balanced cash vault.

--Top officer responsible for all operations and functional departments of these two hotel locations.

--Top officer responsible for all operations and functional departments of this hotel location.