With over 7 years of experience in the financial services industry, I am a Client Service Officer at HUB24. Previously, I was a Client Services Manager at SuperConcepts, a leading provider of self-managed super fund (SMSF) solutions. Additionally, I also worked as a Learning Coordinator (Contractor) at Nanak Naam, a global well-being organisation. I hold a diploma of financial planning (RG 146) and a Masters in Teaching (Secondary).My core competencies include managing and resolving complex client queries, liaising with regulatory bodies and technical specialists, mentoring colleagues and new staff, and delivering exceptional customer service. I have a proven track record of onboarding new clients from existing referrals, arranging for quality reviews of fund documents and providing solutions for clients' well-being goals.I am passionate about helping clients achieve their financial, academic, well-being goals and aspirations by providing them with reliable, compliant, and efficient solutions. I enjoy learning and sharing my knowledge and expertise in the SMSF, Finance, Education and Public sector, as well as staying updated on the latest trends and developments in the market and economy. I am also fluent in English, Punjabi, and Hindi, which enables me to communicate effectively with diverse clients and stakeholders.