Dorothy Joseph possesses expertise in pmp, oracle primavera eppm, project management, crm, software documentation and 22 more skills. Colleagues describe her as "I have known Dorothy over the last 8 years. In this time, she has impressed me with her diligence and professionalism while wearing different hats. She made the difficult transition from a technical engineer to a customer advocate managing Fortune 500 customers and now an escalation manager quite seamlessly. She has been the chief driver for documenting and establishing all our Support processes over the last 4 years. Its mainly because of her that we have an automated mechanism for… Show more" and "I have known Dorothy for over 9 years. However, I came to know of the value she brought to the Sustaining Engineering group when I joined the group as VP of Sustaining. She was a key contributor to customer satisfaction by ensuring that Sustaining Engineering knew and were aware of customer priorities as accurately and as expeditiously as possible. Dorothy has a keen ability to translate customer needs and requirements to actions which were orchestrated among the sustaining engineers via… Show more"