Don Small Email and Phone Number

Senior IT/Operations/Facilities Leader experienced in global IT operations, data center infrastructure, systems architecture, audit and compliance program development, M&A integrations, world-class customer support, turnaround and restructuring. Startup to Fortune 500 experience. Accomplishments:• USPTO Patents: 10,885,754 / 9,704,360 / 10,460,580 - Engineering Developer/Co-Owner - Issued 2019/renewed 2024 • India R&D SEZ Offices/Data center build/startup operation - Led IT/Facilties Design and Build - 2016• London, Singapore, Zurich, Ottawa international offices implementation - 2016-2019• DR site/systems/process development - Reduced recovery times from 48 hrs to 10 minutes - 2015• Facility build and zero downtime migrations for data center and office moves - 20+ moves to date• Data center design and construction project lead - 15+ to date • Employee of the Year award for outstanding accomplishments - 2006• SSAE 16 SOC 2 / ISO 27001 / PCI DSS Compliance Program lead - multiple• Led enterprise-class IT systems/team development and organization - multiple• Highest employee retention level as a department lead - multiple companies Owner/Principal Consultant: Inside the Box (2019-Present)IT systems implementation; IT leadership training and employee retention programs; BC/DR, Compliance and Security systems evaluation/implementation; IT systems selection consulting; Facilities development VP IT (IT and Facilities): Lithium (2013-2019)Global IT Operations; BC/DR Leadership; Application Infrastructure; IT Roadmap; Facilities/Data Center Design and ManagementDirector of IT (IT and Facilties): Embarcadero Technologies (2012-2013)Global IT Operations; BC/DR development; Application Infrastructure; Data Center/Facilities ManagementDirector of IT (IT and Facilities): DocuSign (2010-2012)Corporate IT Infrastructure; BC/DR development; Compliance program development (PCI / SSAE 16); Facilities Management; Global Team Development• Enterprise-class Network and Systems Architecture• Critical Systems Geographic Replication / BC/DR• VMware/VCenter ImplementationCTO and Sr. Technology Consultant: SilverBack Migration Solutions (2009-2010) - Data center migrations and PMSr. Director IS&T: ZANTAZ / Autonomy – (2003-2009)Managed global IT, corp IT systems dev, BC/DR, compliance programs, data center builds and audit VP Operations and Engineering: Data Return - (1999-2002)Ops, Eng, CS - 4 global data centers IT Director - Monsanto Gargiulo Ag Division(1994-1999)IBM Systems Developer - K&A (1990-1994)