Megha D S

Megha D S Email and Phone Number

Software Engineer, Site Reliability @ Google
mountain view, california, united states
Megha D S's Location
Dublin, County Dublin, Ireland, Ireland
About Megha D S

Customer Success Engineer providing tech solutions to Logistics clients. Lead the Customer Success Engineering team which takes care of the client integrations along with customer support tickets. Have a varied background of Software Development, Product and Customer Experience and I bring in everything together to build technical support teams

Megha D S's Current Company Details
Google

Google

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Software Engineer, Site Reliability
mountain view, california, united states
Website:
google.com
Employees:
219238
Megha D S Work Experience Details
  • Google
    Site Reliability Engineer
    Google Aug 2024 - Present
    Dublin, County Dublin, Ireland
    View
  • Google
    Technical Solutions Engineer
    Google Nov 2020 - Aug 2024
    Bangalore Urban, Karnataka, India
    View
  • Locus.Sh
    Lead, Customer Success And Integration Engineering
    Locus.Sh May 2019 - Nov 2020
    Bangalore
    - Hire and manage a team that can handle Tech Client interactions- Mentor and Enable the team to provide the Zendesk Support and Tech support to the Revenue Org
    View
  • Locus.Sh
    Customer Success Engineer
    Locus.Sh Jan 2017 - Nov 2020
    Bengaluru Area, India
    Customer support - Answer tickets on zendesk, provide Integration support to Clients, Write internal and external DocumentationInfra Engineering - Develop and maintain an internal dashboard (Python + Django), Write scripts to access our internal APIs and build reports
    View
  • Gomowgli Backpacker Bus
    Head,Product Development
    Gomowgli Backpacker Bus Dec 2013 - Jul 2015
    Mysuru Area, India
    - Designing the complete product- Guiding the tours- Partnering with different Activity providers and Accommodations
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  • Juniper Networks
    Software Engineer
    Juniper Networks Jul 2012 - Nov 2013
    Bengaluru Area, India
    - Involved in subscriber management - maintaining sessions, authentication, authorization and billing.- Delivered on the SNMP project , helping customers manage routers through SNMP queries.- Introduced new OIDs on interfaces, including the design, coding and quality control.
    View
  • Cisco Systems
    Software Engineer
    Cisco Systems Oct 2009 - Jul 2012
    - Involved with Intelligent Services Gateway group, catering to all broadband solutions for Cisco edge routers.- Successfully transitioned the Policy Engine tool from Cisco US.
    View

Megha D S Skills

Python Zendesk Git Rest Apis Customer Support Debugging Django Html Triage

Megha D S Education Details

  • The National Institute Of Engineering
    The National Institute Of Engineering
    78.7

Frequently Asked Questions about Megha D S

What company does Megha D S work for?

Megha D S works for Google

What is Megha D S's role at the current company?

Megha D S's current role is Software Engineer, Site Reliability.

What schools did Megha D S attend?

Megha D S attended The National Institute Of Engineering.

What skills is Megha D S known for?

Megha D S has skills like Python, Zendesk, Git, Rest Apis, Customer Support, Debugging, Django, Html, Triage.

Who are Megha D S's colleagues?

Megha D S's colleagues are Mallika Kodali, Jay Mittal, 王俊仁, Mona Lohia, Eric Chen, William Brege, Joanne Luzon.

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