I am a Team & Event Manager in the multicultural environment at TTEC, supporting Google, with a demonstrated history of working in the digital marketing, advertising and event industry. Experienced in leading variety of CEE & EEM markets, such as PL, CZ, SK, RO, UA, RU, MENA and TR.Skilled in People Management, Marketing, Sales, Customer Service, Performance Management, Analytics, Time Management, Coaching, Negotiation, Event Management and Cooperation.Living life passionately, bringing happiness to others and adoring traveling <3
-
Team Leader, OperationsConcentrixWarsaw, Pl -
Team Leader, Sales Service Delivery, On Behalf Of GoogleTtec Jul 2024 - PresentWarsaw, Mazowieckie, Poland- Google Kickstart Program: Sales Team- Managing the sales team based on the supporting advertisers and advertising agencies with Google Ads solutions: 16 people, CEE markets (including CZ/SK and RO) - Individual work: time-management, planning, problem solving, quality assessment- Team work: encouraging and motivating team members, creating pleasant and productive atmosphere, using diverse team-building techniques- Day-to-day operational management - Strong analytical thinking- Developed soft skills- 1:1s, feedback sessions with team members- Training, coaching and advising to teammates, preparing to the internal recruitments for higher positions- Helping team members to develop their personal and professional skills - Recruiting new people to the team- Monitoring team performance, KPIs- Reporting and presenting to Google management - Cooperating with HR, Event management, Training department, Analytics, Management support, Quality auditors -
AmbassadorVenture Café Warsaw Foundation Sep 2023 - PresentWarsaw, Mazowieckie, Poland -
Team Leader, On Behalf Of GoogleG Partner Jul 2023 - Jun 2024Warsaw Metropolitan Area- Google Kickstart Program: Sales Team- Managing the sales team based on the supporting advertisers and advertising agencies with Google Ads solutions: 15 people, CEE markets (including CZ/SK and RO)- Individual work: time-management, planning, problem solving, quality assessment- Team work: encouraging and motivating team members, creating pleasant and productive atmosphere, using diverse team-building techniques- Day-to-day operational management - Strong analytical thinking- Developed soft skills- 1:1s, feedback sessions with team members- Training, coaching and advising to teammates, preparing to the internal recruitments for higher positions- Helping team members to develop their personal and professional skills - Recruiting new people to the team- Monitoring team performance, KPIs- Reporting and presenting to Google management - Cooperating with HR, Event management, Training department, Analytics, Management support, Quality auditors -
Team Leader, On Behalf Of GoogleG Partner Apr 2022 - Jun 2023Warsaw, Mazowieckie, Poland- Google UMM Program: Sales Team- Managing the sales team based on the supporting advertisers and advertising agencies with Google Ads solutions: 7-13 people, CEE & EEM markets (including PL, CZ/SK, RO and MENA)- Individual work: time-management, planning, problem solving, quality assessment- Team work: encouraging and motivating team members, creating pleasant and productive atmosphere, using diverse team-building techniques- Day-to-day operational management - Strong analytical thinking- Developed soft skills- 1:1s, feedback sessions with team members- Training, coaching and advising to teammates, preparing to the internal recruitments for higher positions- Helping team members to develop their personal and professional skills - Recruiting new people to the team- Monitoring team performance, KPIs- Reporting and presenting to Google management - Cooperating with HR, Event management, Training department, Analytics, Management support, Quality auditors -
Team Leader, On Behalf Of GoogleG Partner Oct 2021 - Mar 2022Warsaw, Mazowieckie, Poland- Google DSA Program: Pre-sales Team- Managing the pre-sales team based on the first contact with the Google Ads clients: 13 people, CEE & EEM markets (including PL, TR, MENA, RU and UA)- Individual work: time-management, planning, problem solving, quality assessment- Team work: encouraging and motivating team members, creating pleasant and productive atmosphere, using diverse team-building techniques- Day-to-day operational management - Strong analytical thinking- Developed soft skills- 1:1s, feedback sessions with team members- Training, coaching and advising to teammates, preparing to the internal recruitments for higher positions- Helping team members to develop their personal and professional skills - Recruiting new people to the team- Monitoring team performance, KPIs- Reporting and presenting to Google management - Cooperating with HR, Event management, Training department, Analytics, Management support, Quality auditors -
Google Ads Account StrategistG Partner Apr 2021 - Sep 2021Warsaw, Mazowieckie, Poland- Long-lasting relationships with the Google Ads customers: RU market- Outbound calls- Orientation on KPIs- Strong selling skills, needs assessment and objections handling - Deep Google Ads product knowledge: building and optimizing the campaigns - Analyzing clients business goals, providing with effective strategies and implementing Google Ads solutions- Data processing: working with Google Account Tools, Google Ads Platform, Google Analytics, Connect Sales- Individual work: time-management and pipeline management, planning and organizing workflow -
Google Ads Customer Service SpecialistG Partner Jan 2019 - Mar 2021Warsaw, Mazowieckie, Poland- First contact with the Google Ads customers: UA & RU markets- Outbound and inbound calls- Orientation on KPIs- Data processing: working with Google Account Tools, Google Ads Platform, Google Analytics, SalesForce, Qualify- Individual work: time-management and pipeline management, planning and organizing workflow - Sharing experience with newbies -
Children MentorMba Kids International Jul 2018 - Aug 2018Kyiv City, Ukraine- Taking care of children under the age of 5-13 years- Teaching the basics of business and entrepreneurship- Coaching- Organizing the charity events- Managing the projects / start-ups -
Children MentorMba Kids International Jul 2017 - Aug 2017Kyiv City, Ukraine- Taking care of children under the age of 5-13 years- Teaching the basics of business and entrepreneurship- Coaching- Organizing the charity events- Managing the projects / start-ups
Diana Smirnova Education Details
-
Wshiu Akademia Nauk StosowanychExecutive Mba: Business Administration, Management And Operations -
Sociology: Pr, Marketing And New Media
Frequently Asked Questions about Diana Smirnova
What company does Diana Smirnova work for?
Diana Smirnova works for Concentrix
What is Diana Smirnova's role at the current company?
Diana Smirnova's current role is Team Leader, Operations.
What schools did Diana Smirnova attend?
Diana Smirnova attended Wshiu Akademia Nauk Stosowanych, Collegium Civitas.
Who are Diana Smirnova's colleagues?
Diana Smirnova's colleagues are Danish Sayyed, Kevin Rebollo, Manaswini Pati, Felipe Moreira, Ogie Batula, Jonathan Mendoza, Saurabh Suman.
Not the Diana Smirnova you were looking for?
-
Diana S.
Program Manager (Emea) | Edtech | Student Recruitment | Google Pm Certified | MhfaUnited Kingdom1surrey.ac.uk -
-
Diana Smirnova
Mentor, Oh8gmail.com, hotmail.com, bellatlantic.net, yahoo.com, yahoo.com, concentric.net, juno.com, averydennison.com -
Diana Smirnova
Bangkok City, Thailand
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial