Derrick Smith

Derrick Smith Email and Phone Number

Director of Product Management @ Kärcher North America Inc.
Denver, CO, US
Derrick Smith's Location
Dallas-Fort Worth Metroplex, United States, United States
Derrick Smith's Contact Details

Derrick Smith work email

Derrick Smith personal email

About Derrick Smith

With a solid background of successes in Product Management, I have built a reputation as a leader in business analysis, project management, and team leadership. I have experience providing vision and guidance across teams to identify areas of opportunity in change management, forecasting, and relationship development. My success is driven by my ability to align project and program strategy with business and financial goals through the establishment of effective policies and procedures. I leverage a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning the effort of strong teams with project objectives. Some of my most notable results in my recent career include:✓Successfully increased product portfolio by 240% in 2018 through change implementation across training, forecasting, and plan delivery.✓Delivered 111% of project forecast for 2017 while leading the top project team within Hilti resulting in $6.2M earned.✓Built professional relationships with key customers through trust development to achieve confidence customer relations.Expertise: Product Strategies, Roadmap Development, Customer Engagement, Market Research, Product Development, Marketing, Data Analysis, Product Design, Team Development, Training, Sales Strategies

Derrick Smith's Current Company Details
Kärcher North America Inc.

Kärcher North America Inc.

View
Director of Product Management
Denver, CO, US
Website:
karcher.com/us
Employees:
620
Derrick Smith Work Experience Details
  • Kärcher North America Inc.
    Director Of Product Management
    Kärcher North America Inc.
    Denver, Co, Us
  • Hilti North America
    Sr. Product Manager
    Hilti North America Feb 2024 - Present
    Plano, Texas, Us
    Promoted to Sr. Product Manager to work on new strategic initiatives.
  • Hilti North America
    Regional Manager
    Hilti North America Mar 2023 - Feb 2024
    Plano, Texas, Us
    I am responsible for the development of my team in the Mechanical and Electrical trades for Hilti
  • Hilti Group
    Global Product Manager - Cordless Vacuums And Dust Control
    Hilti Group Jul 2021 - Mar 2023
    Schaan, Li
  • Hilti North America
    Product Manager | Strategic Marketing | Product Marketing | Product Development | Voice Of Customer
    Hilti North America Jan 2018 - Jul 2021
    Plano, Texas, Us
    I was promoted to this position to revitalized a product line for a multinational company developing and marketing modular products across the construction industry in mechanical electrical and plumbing (MEP), energy, and manufacturing industries from a hardware, software, and services offering. I provide comprehensive analysis to identify missing marketing content, training requirements, and reasons for low product confidence. Design successful training presentations while implementing processes for communication, CRM salesforce utilization, and reporting. Some key accomplishments in this role include:➢ Led 2 key projects/product launches through our TTM process to engaged our specialty energy business and our commercial mechanical, electrical and plumbing (MEP) business. ➢My largest Time-to-Market (TTM) project is to create a new system that delivers key marketing content for each customer facing stakeholder, launching a reduced complexity system, finding and retaining trusted confidence customers to future roadmaps, and reducing the supply chain complexity by collaborating with logistics on proper product mix.➢My second project was to re-engage our commercial mechanical and electrical account managers/business developers in adding an additional revenue streams for our mechanical and electrical community within my business unit. ➢(2018) Increased product portfolio 240% by leading the design of a new training program for new account managers and collaborating with key stakeholders on processes for project forecasting and plan delivery.➢I was instrumental in complete product launches across small and large accounts through customer sourcing, customer acceptance testing, competitive market analysis, and voice of the customer advocacy. ➢I created customer-facing mockups for trade shows to drive brand engagement and satisfaction while also generating new business.
  • Hilti North America
    Project Account Manager | Key Account Manager | Business Development | Sales Strategies
    Hilti North America Nov 2015 - Jan 2018
    Plano, Texas, Us
    I was recruited to HILTI to manage and consulted on heavy critical portfolio projects within the energy and industrial market with 6 large accounts in the gulf coast. To that end, I collaborated with Business Developers, Field Engineers, and Sales Leadership to secure on-going projects over the competition. I also facilitated trainings and drove productivity and safety improvements in key technical consultant role with customers. I successfully served as subject-matter-expert (SME) on new OSHA regulations involving dust compliance while selling to project directors and directors of industrial hygiene. I was hand-picked for the Emerging Leader program. Some key contributions include:➢Delivering 111% of project forecast at $6.2M in 2017 with number one ranked project team in the Energy and Industrial business unit. ➢I secured access to a job site that was previously blacklisted while developing customer relationship to drive confidence and secure 100% of core application purchases.
  • Schlumberger
    Sales Engineer Artificial Lift | Esp | Business Development | Sales Best Practices | Crm | Strategy
    Schlumberger Jan 2015 - Sep 2015
    Houston, Texas, Us
    As the Technical Sales Representative, I developed networking and sales processes including cold calling and email templates to drive business development. I processed changes from technical staff in sales positions to non-technical sales teams for electrical pumps designed for complex environments to support well production. ➢I Built a pipeline from zero to $1M during a down market period by leveraging technical aptitude to increase sales and develop persuasive value propositions.
  • Crescent Power Systems Inc
    Business Development | Project Management | Pipeline Management | Technical Sales |
    Crescent Power Systems Inc Jun 2014 - Jan 2015
    New Orleans, Louisiana, Us
    In this role, I developed book of business for prepackaged solutions for oil and gas, chemical plants, and pipelines. I established a strong sales pipeline while engaging with larger companies. I also supported project management to exceed project delivery expectations and improve the company’s competitive advantage. ➢I successfully worked key customer relationships to secure 20 new contacts and over $15M future projects pipeline. ➢I closed 10% of future pipeline development totaling $1.5M within one year through exceptional customer service, innovative sales strategies, and positioning value propositions.
  • Polyone
    Account Manager | Business Development | Salesforce.Com | Pipeline Management | Training/Development
    Polyone Jan 2012 - Jun 2014
    As an Account Manager for Polyone, I managed sales of plastics from a company based in Avon Lake, Ohio while delivering multifaceted customer service to improve account profitability. I successfully resolved issues involving production, delivery time, short notice order changes, pricing, or contamination within record time to meet or exceed customer expectations and relaunched company to the market through cold calls, research, and customer visits. I also developed key customer relationships through trust building strategies including fast response rate, expert knowledge, and comprehensive answers. ➢I successfully sold products at 500% premium of their solution for offshore company specializing in pulling cables in seismic environments after pitching solution and driving development of a new gasket type.➢I developed potential million-dollar accounts with cross-selling opportunity from other PolyOne business units from previously disengaged customer.
  • Bmc Software
    Customer Experience - Customer Reference Program | Sales Fulfillment | Customer Success Program
    Bmc Software Jan 2011 - Jan 2012
    Houston, Texas, Us
    In this role I was in charge of our sales enablement collateral for our global references program. I worked with the sales team to develop new collateral for future references and enable the sales team with existing references to increase their win rate.➢Work with the worldwide sales organization to update the Business Value Snapshots which are used by executive management as well as sales➢Ensure the Accuracy of the Artifact Finder - a tool used by the sales force and executive team to find customer collateral ➢Responsible for recruiting new customers to our reference program to build success stories, press releases, and collateral

Derrick Smith Skills

Salesforce.com Sales Sales Process Cold Calling Crm Selling Sales Operations Marketing Microsoft Office Account Management Customer Service New Business Development Sales Management Time Management Lead Generation Recruiting Customer Satisfaction Process Improvement Team Building Solution Selling Business Development Leadership Spin Selling Pricing Sales Presentations Direct Sales B2b Customer Retention Forecasting Negotiation Building Relationships Team Leadership Contract Negotiation Customer Experience Strategy Training Teamwork Management Customer Relationship Management Marketing Strategy Product Management Market Research Product Strategies Market Intelligence Voice Of The Customer Product Development Product Marketing Global Marketing Tableau Sap Businessobjects Voice Of The Customer Analysis New Product Training New Product Developement Strategic Marketing Voice Of Customer Time To Market Product Requirements

Derrick Smith Education Details

  • West Virginia University
    West Virginia University
    General
  • University Of Houston, C.T. Bauer College Of Business
    University Of Houston, C.T. Bauer College Of Business
    Marketing/Sales

Frequently Asked Questions about Derrick Smith

What company does Derrick Smith work for?

Derrick Smith works for Kärcher North America Inc.

What is Derrick Smith's role at the current company?

Derrick Smith's current role is Director of Product Management.

What is Derrick Smith's email address?

Derrick Smith's email address is de****@****hoo.com

What schools did Derrick Smith attend?

Derrick Smith attended West Virginia University, University Of Houston, C.t. Bauer College Of Business.

What are some of Derrick Smith's interests?

Derrick Smith has interest in Children, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Health.

What skills is Derrick Smith known for?

Derrick Smith has skills like Salesforce.com, Sales, Sales Process, Cold Calling, Crm, Selling, Sales Operations, Marketing, Microsoft Office, Account Management, Customer Service, New Business Development.

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