Derrick Smith Email & Phone Number

Denver, Co, Us

Plano, Texas, Us

Promoted to Sr. Product Manager to work on new strategic initiatives.

Plano, Texas, Us

I am responsible for the development of my team in the Mechanical and Electrical trades for Hilti

Schaan, Li

Plano, Texas, Us

I was promoted to this position to revitalized a product line for a multinational company developing and marketing modular products across the construction industry in mechanical electrical and plumbing (MEP), energy, and manufacturing industries from a hardware, software, and services offering. I provide comprehensive analysis to identify missing marketing content, training requirements, and reasons for low product confidence. Design successful training presentations while implementing processes for communication, CRM salesforce utilization, and reporting. Some key accomplishments in this role include:➢ Led 2 key projects/product launches through our TTM process to engaged our specialty energy business and our commercial mechanical, electrical and plumbing (MEP) business. ➢My largest Time-to-Market (TTM) project is to create a new system that delivers key marketing content for each customer facing stakeholder, launching a reduced complexity system, finding and retaining trusted confidence customers to future roadmaps, and reducing the supply chain complexity by collaborating with logistics on proper product mix.➢My second project was to re-engage our commercial mechanical and electrical account managers/business developers in adding an additional revenue streams for our mechanical and electrical community within my business unit. ➢(2018) Increased product portfolio 240% by leading the design of a new training program for new account managers and collaborating with key stakeholders on processes for project forecasting and plan delivery.➢I was instrumental in complete product launches across small and large accounts through customer sourcing, customer acceptance testing, competitive market analysis, and voice of the customer advocacy. ➢I created customer-facing mockups for trade shows to drive brand engagement and satisfaction while also generating new business.

Plano, Texas, Us

I was recruited to HILTI to manage and consulted on heavy critical portfolio projects within the energy and industrial market with 6 large accounts in the gulf coast. To that end, I collaborated with Business Developers, Field Engineers, and Sales Leadership to secure on-going projects over the competition. I also facilitated trainings and drove productivity and safety improvements in key technical consultant role with customers. I successfully served as subject-matter-expert (SME) on new OSHA regulations involving dust compliance while selling to project directors and directors of industrial hygiene. I was hand-picked for the Emerging Leader program. Some key contributions include:➢Delivering 111% of project forecast at $6.2M in 2017 with number one ranked project team in the Energy and Industrial business unit. ➢I secured access to a job site that was previously blacklisted while developing customer relationship to drive confidence and secure 100% of core application purchases.

Houston, Texas, Us

As the Technical Sales Representative, I developed networking and sales processes including cold calling and email templates to drive business development. I processed changes from technical staff in sales positions to non-technical sales teams for electrical pumps designed for complex environments to support well production. ➢I Built a pipeline from zero to $1M during a down market period by leveraging technical aptitude to increase sales and develop persuasive value propositions.

New Orleans, Louisiana, Us

In this role, I developed book of business for prepackaged solutions for oil and gas, chemical plants, and pipelines. I established a strong sales pipeline while engaging with larger companies. I also supported project management to exceed project delivery expectations and improve the company’s competitive advantage. ➢I successfully worked key customer relationships to secure 20 new contacts and over $15M future projects pipeline. ➢I closed 10% of future pipeline development totaling $1.5M within one year through exceptional customer service, innovative sales strategies, and positioning value propositions.

As an Account Manager for Polyone, I managed sales of plastics from a company based in Avon Lake, Ohio while delivering multifaceted customer service to improve account profitability. I successfully resolved issues involving production, delivery time, short notice order changes, pricing, or contamination within record time to meet or exceed customer expectations and relaunched company to the market through cold calls, research, and customer visits. I also developed key customer relationships through trust building strategies including fast response rate, expert knowledge, and comprehensive answers. ➢I successfully sold products at 500% premium of their solution for offshore company specializing in pulling cables in seismic environments after pitching solution and driving development of a new gasket type.➢I developed potential million-dollar accounts with cross-selling opportunity from other PolyOne business units from previously disengaged customer.

Houston, Texas, Us

In this role I was in charge of our sales enablement collateral for our global references program. I worked with the sales team to develop new collateral for future references and enable the sales team with existing references to increase their win rate.➢Work with the worldwide sales organization to update the Business Value Snapshots which are used by executive management as well as sales➢Ensure the Accuracy of the Artifact Finder - a tool used by the sales force and executive team to find customer collateral ➢Responsible for recruiting new customers to our reference program to build success stories, press releases, and collateral

Master Of Business Administration - Mba, Business Administration And Management, General

Bba, Marketing/Sales