Deshannon M. Lewis Email & Phone Number

Lawrenceville, Georgia

Buford, Georgia

• Generates new and repeat business based on reputation for honesty, product knowledge, and quality service.
• Builds rapport quickly with potential customers while conducting an effective and detailed needs analysis.
• Presents products and costs in an understandable manner to clients while maintaining a high-closing ratio.
• Demonstrates exceptional handling of incoming/outgoing sales calls and appointment setting.
• Mentors and trains direct reports and peers in customer service and sales “best practices”.
• Exceptionally knowledgeable about employer’s products, competitors’ products, industry trends, and emerging technologies.

Duluth, Georgia

• Rendered financial services assistance to purchasers of new and pre-owned vehicles.
• Created and maintained a detailed and orderly process for protecting the privacy of customers while managing paperwork and documentation associated with automotive purchasing and finances.
• Developed productive relationships with managers at several local financial institutions that provided financing to customers.
• Developed a reputation for successful outcomes with the most challenging situations facing customers seeking financing options with poor or no credit.
• Played a significant role in assisting the business to meet and exceed its monthly sales and financing goals which resulted in increased monthly profit margins.

Suwanee, Georgia

• Worked directly with COO to establish sales and customer service retention plans and goals.
• Met with clients and potential clients on site to perform product presentations, address questions and concerns regarding products, price and availability.
• Networked and advertised at various events resulting in a 40% increase in customer base.

Suwanee, Georgia

• Explained and demonstrated new products to customers, management and employees.
• Oversaw the inventory and organizational structure for over 10,000 parts and products.
• Created operational systems and processes resulting in a 30% increase in productivity.
• Interacted with clientele to address and resolve customer concerns upholding satisfactory results.
• Managed and trained a staff of at least 12 employees ensuring systems were complied with and deadlines met.