Technology consultant specializing in strategic and operational planning and business process improvement.

Responsible for all planning and decision making regarding the selection, purchase and implementation of technology goods and services for startup publishing company focused in the healthcare market.

Following the acquisition of HP3 served as a key member of the transition team responsible for integrating two high profile management consulting firms.

Responsibilities included; development, management and implementation of company’s internal and external applications, all purchasing decisions for networking and computer equipment and services, and the availability of mission critical applications such as email, intranet/internet sites, time & expense entry, telecommunications, storage, remote access, backup and recovery.•Managed team of up to 13 technology professionals consisting of engineers, developers, technicians and analysts.•Migrated one of the company’s core service offerings from a paper-based process to a fully electronic process, reducing project lead time by 50%, increasing data integrity and decreasing administrative costs.•Increased customer satisfaction of internal clients by 36% through staff education, user training, policy and procedure development and implementation of service level agreements.•Implemented virtualization and consolidation project reducing physical server count by 50%.•Provided infrastructure and support for 150 users •Implemented standardized end user support structure for internal clients, including after hours support.