Daniel Sommer Email and Phone Number
Daniel Sommer work email
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Daniel Sommer personal email
As the Global Digital Workplace Manager at MANN+HUMMEL, I am responsible for designing, managing, improving, and reporting on the global user-facing workplace and collaboration services, based on Microsoft 365. Together with my team we develop the next level workplace for the MANN+HUMMEL group. With over five years of experience in IT user experience, I have a strong background in IT service management, end-user computing, enterprise mobile technologies, architectural experience, and technical support.My mission is to enable and empower the employees of MANN+HUMMEL, a leading global expert in filtration solutions, to work efficiently, effectively, and securely in a cloud-based agile workplace. I achieve this by collecting and aligning business requirements, coordinating with various stakeholders and partners, leading and supporting diverse teams, and communicating effectively with end-users. I also leverage my project management, partner and vendor management, and IoT basics skills to deliver innovative and impactful solutions that enhance the digital workplace and user experience.
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Teamleiter Client, Application And SupportPaul Bauder Gmbh & Co. KgLeonberg, Bw, De -
Team Lead Client, Application & SupportPaul Bauder Gmbh & Co. Kg Nov 2024 - PresentKorntal, Baden-Württemberg, Germany
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Global Digital Workplace ManagerMann+Hummel Jan 2023 - Nov 2024Ludwigsburg, Baden-Württemberg, Germany- Global responsibility for the MANN+HUMMEL digital workplace and collaboration services (M365)- Design, manage, improvement and reporting of global user-facing workplace services - Responsible for all user-facing workplace services- Collection of business requirements, alignment with stakeholders and management, align with architects for new or adapted services - Coordination with business, management, and operations- End-user communication- Re-design of the MANN+HUMMEL digital workplace into a cloud based agile workplace- Setup and lead of the global workplace competence center- Lead of the central workplace team and workplace service owners.- Technical lead of the Czech support team of 12 persons for client/mobile/collaboration operations- Member of the MANN+HUMMEL Digitalisation office- M&A activities support for workplace topics- Workplace budget responsibility -
Global Service Lead User ExperienceMann+Hummel Group Jan 2018 - Apr 2023Ludwigsburg, Germany- Lead IT Workplace @ MANN+HUMMEL- Design, manage, improvement and reporting of global user-facing services - Responsible for all user-facing services- Gather business requirements, align with architects for new or adapted services - SIAM oriented service, partner and vendor management - Coordination with business, management, and operations- Enduser communication- Project management- Redesign and service delivery management for the outsourced 1st level service desk- Redesign/implementation and customization of corporate service management platform (ServiceNow)- Partner and vendor management- Service delivery management/rollout coordination for global smartphone service- Technical lead of the Czech support team of 12 persons for client/mobile/application operations- Global responsible for corporate Group Policy Objects and mobility- Budget planning- 3rd level support
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It Project Manager / Global Client OperationsMann+Hummel Group Jan 2014 - Dec 2017Ludwigsburg, Germany- Development of global client standard-- Hardware-- Operating System-- Client Security-- Standard Applications-- Automation- Outsourcing of global client support services to the internal service center in the Czech Republic-- 2nd level client support-- Global GPO support-- SCCM operations and support-- 1st/2nd level mobile device support- Support process design- Technical lead of the Czech support team of 4 persons for client operations- Progression of global mobile device strategy based on Apple iOS with Air-Watch-- Design and implementation of mobile security/corporate apps-- Introduction of Apple DEP/VPP-- Setup of 2nd/3rd level mobile support in the Czech Republic- Development/Plan/implementation of a global smartphone service (operate lease concept)- Global responsible for corporate Group Policy Objects and mobility- Project lead for different IT projects- Budget planning - 3rd level support
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Information Technology Administrator - It Services / Client DevelopmentMann+Hummel Group Jan 2012 - Dec 2013Ludwigsburg, Germany- Development of global client standard(Hardware, Operating System, Client Security, Standard Applications, Automation)- Development of global mobile device strategy based on BlackBerry- Development of client support tools- Member of internal competence centers: Security, Group Policies and Mobility- 3rd level support
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Information Technology AdministratorMann+Hummel Group Jun 2008 - Dec 2011Ludwigsburg, Germany- Development and administration of global VoIP solution- System / Application Administration- Development of new solutions- Global user 2nd / 3rd level support- VIP Support to the board- IT solution consulting for business functions- Standardization of hardware and software- Member of internal competence centers for Telecommunication, Group Policies and Mobility
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Pc Support SpecialistMann+Hummel Group Jun 2005 - May 2008Portage, Mi Usa- Responsible for IT operations of South Bend, IN production plant - Budget/resource planning - User/client support- Server consolidation and administration- Project management for standard implementation- Introduction/implementation of central standards (VoIP System, Intranet, Software deployment)
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Information Technology AdministratorMann+Hummel Gmbh Jan 2004 - May 2005Ludwigsburg, Germany- User 1st/2nd level support- Support for mobile solutions- Support and configuration of VPN Solution- VIP Support to the board- Consulting/training for web conferencing solution- Trainer - individual end-user trainings- Client performance optimizations- Standardization of hardware and software- IT solution consulting for business functions- Projects: Software deployment solution (Altiris), Web-Conferencing
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LecturerDhbw Stuttgart Jul 2017 - Dec 2017Stuttgart Area, GermanyIoT Basics / Foundation- Introduction- Architecture models- Sensors and data collection- Protocols- Hands-on with the BOSCH XDK- Practical applications -
It Support Technician - Storage Competence CenterBechtle Mar 2002 - Dec 2003Karlsruhe Area, GermanySupport technician for server and storage systems- Development and planning of customer storage solutions- Set up, configuration, and connection of servers to customer environments- Sales support- OnSite service -
Military ServiceBundeswehr (German Federal Armed Forces) Jul 2001 - Mar 2002Ulm Area, Germany4. Stabs Fernmelde Regiment 210 -
Apprentice / Information Technology Support TechnicianBechtle Aug 1998 - Jul 2001Karlsruhe Area, GermanySupport technician for server and storage systems- Development and planning of customer storage solutions- Set up, configuration, and connection of servers to customer environments- Sales support- OnSite service
Daniel Sommer Skills
Daniel Sommer Education Details
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Accounting And Computer Science -
Heinrich Hertz Schule KarlsruheComputer Engineering
Frequently Asked Questions about Daniel Sommer
What company does Daniel Sommer work for?
Daniel Sommer works for Paul Bauder Gmbh & Co. Kg
What is Daniel Sommer's role at the current company?
Daniel Sommer's current role is Teamleiter Client, Application and Support.
What is Daniel Sommer's email address?
Daniel Sommer's email address is da****@****mel.com
What schools did Daniel Sommer attend?
Daniel Sommer attended Fom University Of Applied Sciences For Economics And Management, Heinrich Hertz Schule Karlsruhe.
What skills is Daniel Sommer known for?
Daniel Sommer has skills like It Service Management, Technical Support, Networking, It Operations, It Management, Project Management, Troubleshooting, Network Administration, Process Simulation, Security, Process Development, It Strategy.
Who are Daniel Sommer's colleagues?
Daniel Sommer's colleagues are Rebekka K., Torsten Palm, Katarzyna Bem, Sandu Silviu, Simon Brüchle, Heike Ganzhorn, Céline Durer.
Not the Daniel Sommer you were looking for?
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Daniel Sommer
Hannover -
Daniel Sommer
Bereichsleiter Strategie & Unternehmensentwicklung Bei Schwarz DienstleistungenNeckarsulm1accenture.com2 0049151XXXXXXXX
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Daniel Sommer
Chief Of Staff & Transformation | Business Controlling Customer Solutions At E.On SeEssen
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