Daniel Sommer Email & Phone Number

Leonberg, Bw, De

Korntal, Baden-Württemberg, Germany

Ludwigsburg, Baden-Württemberg, Germany

- Global responsibility for the MANN+HUMMEL digital workplace and collaboration services (M365)- Design, manage, improvement and reporting of global user-facing workplace services - Responsible for all user-facing workplace services- Collection of business requirements, alignment with stakeholders and management, align with architects for new or adapted services - Coordination with business, management, and operations- End-user communication- Re-design of the MANN+HUMMEL digital workplace into a cloud based agile workplace- Setup and lead of the global workplace competence center- Lead of the central workplace team and workplace service owners.- Technical lead of the Czech support team of 12 persons for client/mobile/collaboration operations- Member of the MANN+HUMMEL Digitalisation office- M&A activities support for workplace topics- Workplace budget responsibility

Ludwigsburg, Germany

- Lead IT Workplace @ MANN+HUMMEL- Design, manage, improvement and reporting of global user-facing services - Responsible for all user-facing services- Gather business requirements, align with architects for new or adapted services - SIAM oriented service, partner and vendor management - Coordination with business, management, and operations- Enduser communication- Project management- Redesign and service delivery management for the outsourced 1st level service desk- Redesign/implementation and customization of corporate service management platform (ServiceNow)- Partner and vendor management- Service delivery management/rollout coordination for global smartphone service- Technical lead of the Czech support team of 12 persons for client/mobile/application operations- Global responsible for corporate Group Policy Objects and mobility- Budget planning- 3rd level support

Ludwigsburg, Germany

- Development of global client standard-- Hardware-- Operating System-- Client Security-- Standard Applications-- Automation- Outsourcing of global client support services to the internal service center in the Czech Republic-- 2nd level client support-- Global GPO support-- SCCM operations and support-- 1st/2nd level mobile device support- Support process design- Technical lead of the Czech support team of 4 persons for client operations- Progression of global mobile device strategy based on Apple iOS with Air-Watch-- Design and implementation of mobile security/corporate apps-- Introduction of Apple DEP/VPP-- Setup of 2nd/3rd level mobile support in the Czech Republic- Development/Plan/implementation of a global smartphone service (operate lease concept)- Global responsible for corporate Group Policy Objects and mobility- Project lead for different IT projects- Budget planning - 3rd level support

Ludwigsburg, Germany

- Development of global client standard(Hardware, Operating System, Client Security, Standard Applications, Automation)- Development of global mobile device strategy based on BlackBerry- Development of client support tools- Member of internal competence centers: Security, Group Policies and Mobility- 3rd level support

Ludwigsburg, Germany

- Development and administration of global VoIP solution- System / Application Administration- Development of new solutions- Global user 2nd / 3rd level support- VIP Support to the board- IT solution consulting for business functions- Standardization of hardware and software- Member of internal competence centers for Telecommunication, Group Policies and Mobility

Portage, Mi Usa

- Responsible for IT operations of South Bend, IN production plant - Budget/resource planning - User/client support- Server consolidation and administration- Project management for standard implementation- Introduction/implementation of central standards (VoIP System, Intranet, Software deployment)

Ludwigsburg, Germany

- User 1st/2nd level support- Support for mobile solutions- Support and configuration of VPN Solution- VIP Support to the board- Consulting/training for web conferencing solution- Trainer - individual end-user trainings- Client performance optimizations- Standardization of hardware and software- IT solution consulting for business functions- Projects: Software deployment solution (Altiris), Web-Conferencing

Stuttgart Area, Germany

IoT Basics / Foundation- Introduction- Architecture models- Sensors and data collection- Protocols- Hands-on with the BOSCH XDK- Practical applications

Karlsruhe Area, Germany

Support technician for server and storage systems- Development and planning of customer storage solutions- Set up, configuration, and connection of servers to customer environments- Sales support- OnSite service

Ulm Area, Germany

4. Stabs Fernmelde Regiment 210

Karlsruhe Area, Germany

Support technician for server and storage systems- Development and planning of customer storage solutions- Set up, configuration, and connection of servers to customer environments- Sales support- OnSite service

Bachelor Of Science, Accounting And Computer Science

It-Systemelectrition, Computer Engineering