• Provided direct, comprehensive degree program guidance for over 120 College of Information Technology students from enrollment to graduation.• Assisted newer mentors with onboarding and development to enhance team operations.• Managed students' academic success through regular contact, facilitating connections with subject matter experts, and advocating for students' needs.

• Provided direct, comprehensive degree program guidance for over 120 College of Information Technology students from enrollment to graduation.• Managed students' academic success through regular telephone and email contact, adhering to university policies.• Facilitated interaction between students and subject matter experts to enhance learning outcomes.• Monitored student progress and intervened as needed to ensure academic success.

• Perform capacity management functions for Finvi’s Federal production and staging infrastructure environments.• Assist third-party vendors in developing SaaS infrastructure in AWS.• Guide third-party vendors in transitioning into infrastructure ownership.• Provide technical details and ensure documentation is current through run books and weekly meetings.• Collaborate closely with software engineers to produce secure, high-performing code for SaaS solutions.• Assist in automation development and enhance the functionality of the production Jenkins server.• Offer leadership and training to systems engineers to manage and take over the staging environment.• Participate in FedRAMP and PCI audits with Finvi, the pen-test team, and third-party infrastructure companies.• Supply technical artifacts to assessors for FedRAMP and PCI audits.• Engage in additional product development as requested.