- CS Wroclaw team representative for all laboratory related topics.- Laboratory planning and preparation, in order to get competence and enable in new areas of Nokia products.- Responsible to be align with global cyber security program in CS domain.- Identify improvement opportunities and implement necessary changes.- Configuration and troubleshooting of laboratory environment (L2/L3, Linux servers, Virtual machines).- Planning and review of OPEX/CAPEX lab budget.- Maintaining inventory and network documentation.- Plan, lead and execute any necessary changes within CS laboratory area.5G NR and Cloud BTS LTE support:- Acceptance Test Manual preparation and review.- Feature and software verification.- Support for 5G and cloud BTS New Product Introduction (NPI) projects.- Remote and onsite support (installation, integration, testing and case handling).- Technical investigations for open cases and follow up.- Lead technical discussions with customers/customer teams.- Perform analysis of the issues based on the internal traces/logs of the equipment using Nokia internal tools or 3rd party tools.- Reproduce customer problems in lab and collect logs/additional symptoms for further investigation.- Collaborate with R&D groups for product related issues.

- Design and executing laboratory unification project to connect former LTE/WCDMA/Small Cells Customer support labs into one test environment in Wroclaw. Area of this projects covers:* Provide support in CS laboratory for the following products: LTE eNB, WBTS, FlexiZoneMicro/Pico, Wifi, Radio Controllers and Nokia Cloud Solution (cBTS).* IPv4/IPv6 and VLAN planning for BTS/eNB networks (2G/3G/4G CU planes), servers, controllers, IPsec, programmable attenuators and workstations.* IP readdressing of laboratory elements.* O&M systems integration to new mobile core.* VM’s planning for local management of all BTS/eNB’s.* MME/SGW/PGW/RNC integration for LTE test lines (cooperation with core network teams).Central network traffic capturing server shared among whole team.* Juniper SRX integration for eNB’s IPsec support/testing.* DHCP, FTP, traffic monitoring, automated backup’s setup.* Server for aggregating serial connections from all small cells (micro/pico).* Design and prepare area for cloud BTS support within the team (Airframe ordering, rack preparations, network configuration).- Taking care for technical and engineering issues inside customer support team.- Maintaining inventory for common assets and hardware ordering.- Maintaining L3/L2 network.- IPsec configuration for LTE eNB’s test lines.- Firewall opening towards remote Nokia sites.- Internal technical documentation writing.- Installations and integration of telecommunication equipment.- Design and setup up LTE UE call generator for automated testing.

- Tier3 Engineer (Small Cells products, LTE technologies)- Troubleshooting and analysis of customer requests/cases.- Fault reproduction and corrections verification.- Remote and onsite support for customers all over the world- Trainings for customer teams (remote/onsite).- Trialing and piloting (technical lead during projects).- Feature and software verification.- Involved in projects with known mobile operators: Telefonica (Spain), TMN (Portugal), Optus (Australia)LAB Administrator for Small Cells team:- Administration and day to day operation of lab.- Responsible for L2 and L3 configurations.- Maintenance of lab servers (Linux/Windows).- Installing and configuring new hardware and software.- Adding/removing user accounts.- System performance optimization.- Managing virtualization environment (VMware).- Maintaining lab documentation.- Maintaining inventory control system.- Resolving environmental problems.- Periodic network elements backups.- Responsible for hardware purchase.- Responsible for ESD procedures in the lab.- Support for users testing activities.- Working independently.- Cooperation with other teams.

- Tier3 Engineer (3G Femto Solutions, WCDMA technologies).- Troubleshooting and analysis customer cases.- Testing (E2E, IOT).- Design and implementation of test environment.- Feature and software verification.- Remote and onsite support for customers all over the world.- Emergency support 24/7.- Answering technical queries (E2E knowledge).- Internal trainings for customer teams.- Trialing activities (installation, integrations and testing at customer sites).- New release deployment at customer premises.- Operation and maintenance.- Technical documentation writing.- Experience in 3G Core Networks (MSC, SGSN) during Femto integration at customer sites.- Involved in projects with known mobile operators:Sure (UK), SFR (France), Everything Everywhere (UK), MTS (Russia), Orange (Switzerland), Oi (Brazil), Mosaic (US), Elisa (Finland), Utel (Ukraine)

- Electronic equipment repairs (mainly computer peripherals).- Parts management and inventory checks.- Sending are receiving equipment to/from customers.

- Managing computer network in library.- Single point of contact for users to provide assistance.- Troubleshooting software and hardware problems.- Managing Windows workstations.- Updating virus detection software and user specific applications.- Maintaining computer peripherals.- Hardware replacement in case of failure.