As the 5th largest bank in Vietnam, TCB lacks a standardized mechanism for initiative execution, and it's difficult for stakeholders to connect the dots across business divisions, resulting in inconsistent initiative scoping and deliveries.Mr. Ho Hung Anh (Chairman) sponsored Transformation EA (TEA) project and asked me to coach teams and work with McKinsey to improve the program development lifecycle with the Lean EA approach.Through TEA journey, I advised teams to develop a single view of the bank's Business Capability Architecture (BCA) and operationalized Business Architecture Planning process (BAP) to help POs to connect the dots by visualizing the use cases for capability scoping, common reuse, and dependency sequencing.we're all familiar with the challenges of business capability development. That's why our team has developed an evidence-based maturity model that serves as a roadmap for incremental improvement. With this approach, we can tackle those challenges head-on and make meaningful progress toward our goals.Our EAP framework with maturity model allows stakeholders to easily define a visual scope and development sequence for all your initiatives. Say goodbye to confusion and hello to a systematic translation of TCB strategy to implementation.

In 2019, Vingroup, Techcombank, and Masan have come together to create One Mount Group, a joint venture aimed at tackling current social-economic issues and driving Vietnam's technological advancement. As the EA Coach for One Mount Group, I am proud to lead the charge in designing and developing Vietnam's largest tech ecosystem. Our goal is to connect the most successful private sector institutions and pave the way for the next wave of unicorn startups. My role involves coaching both business and technology teams to bridge the gap between their vision and implementation. By translating complex business models and operating processes into a Single-View-Of-Enterprise blueprint, I am able to facilitate productive conversations that drive roadmap development and ensure success. Join me in supporting One Mount Group, together we work towards a brighter future for Vietnam!

Ready to hear about a success story? BBM, the number one mom-and-baby retail business in Vietnam, was facing challenges when it came to scaling its store operations after experiencing rapid growth. Due to their manual work process, they lacked operational data which made it difficult to develop business insights for supply chain logistics and to forecast and plan merchandizing. However, Madam Phuong, the woman business owner, had a vision. She invited me to help her business and technology teams design a data architecture to capture operational data and develop an analytics solution to provide self-serving reporting tools. With this, they could fulfill their "social mission" of supporting young Vietnamese families' growth by offering the right solutions at the right time to moms and babies. Thanks to this innovative solution, BBM can now seamlessly and continuously monitor store performance, forecast and adjust supply chain and store operations with digital workflows and on-demand planning. It's a fantastic example of how technology can support business growth and social impact.

As businesses adapt to the digital age, the demand for leaders in digital transformation grows. That's where I come in. I have the privilege of leading the Enterprise Architecture service offering for CRM, MDM, MarTech/NBO application & solutions. Our team is dedicated to providing top-notch support to help businesses thrive in the ever-changing digital landscape. Let's transform together! developed a digital transformation (Dx) innovation framework - a system approach to visualize EA aligning together customer journey, business capability, application, and data designed the consulting offering sales packages for CRM, MDM, and NBO consulted clients in building business cases and developing solution proposals with solution blueprint guided development teams to design master customer data model and integration architecture.