Deborah Sung Email & Phone Number

• Implemented in-house CRM system adapted by the Sales teams to increase productivity and effectively monitoring leads.
• Arranged and led a Sales Operations workshop at a new business unit branch to support and setup internal procedures.
• Strengthened warehousing programs and successfully shortened average lead time by 38% (52 days) within the first year.
• Curate forecast with the Sales team and assisted management with revenue gap analysis.
• Execute demand planning to ensure timely supply, cost-saving shipping arrangement, and increase bargaining power with manufacturer.
• Work closely with Project Managers to accelerate project progress effectively by conducting cross-departmental meetings to review and align all stakeholders on procedural challenges, scope, design documents, logistics.

Hayward, California, United States

• Managed site selection process with launch teams in Germany and China to meet timeline and milestones
• Formulate assessment criteria metrics for potential sites with launch managers
• Collected and catalogued over four hundred of assessment data for thirteen (13) candidate sites
• Led feasibility discussions such as capacity planning, utility needs, economic development incentives, plant design, local regulations, and limitations with stakeholders
• Maintained relationships with community representatives and service providers
• Presented project location recommendation with candidate evaluation to management

• Manage financial/operational requirements througoutsales cycles
• Oversee periodic sales reports and revenue data
• Develop deep understanding of key value drivers to identify improvement areas and opportunities
• Assist Sales, Suppliers, and Project Managers with incident escalation and prioritization
• Coordinate with cross-functional teams (including Sales, Marketing, Finance, Business Development, Logistics, Quality, FAE, and other internal groups, etc.)
• Provide key business operational insights for high-priority initiatives

• Oversee multiple accounts in a fast-paced working environment
• Administer and maintain client database
• Prepare and audit export documents for international orders
• Resolve order and inventory issues by investigating sales data and history
• Conduct efficient internal and external communication to deliver customization requests
• Streamline and improve internal procedures by providing strategic insight and support

Bachelor Of Arts (Ba), Business Management Economics

• UC Education Abroad Program: Semester Abroad at London School of Economics, emphasis on Marketing and Management • Participated at UCSC.

Marketing/Marketing Management, General

Education Abroad Program for further studies in management and marketing.

Project Management

Introduction to the major components of the project management process, and the differences between theory and practice. Use the tools and.