Dahlia Sedivy Email & Phone Number

19601 N 27Th Avenue Phoenix Az

Reconciliation Specialist maintains a region of over 800 properties, accountable for the preliminary review of all supporting documentation for their regions common area costs, real estate taxes, and insurance. Responsibilities also include building positive relationships with Landlords, ensuring lease requirements are met in a timely manner; within the budget constraints, as outlined in the lease.Collect, verify and prepare audit packets for Lease Analyst Group, for Common Area Maintenance, Insurance, Real Estate Tax invoices, Landlord GLA calculations, tenant rolls, and any other additional supporting documentation required for the audit.Maintain tracking and monitoring devices, i.e., spreadsheets and reports. Utilize platforms and software ReMaap, Tango and Syncplicity, to process/submit documentation for review. Enter and update data pertaining to reconciliations for Common Area Maintenance, Insurance, Real Estate Tax.Open and distribute mail for Lease Administration and surrounding Real Estate associates. Scan estoppel documentation to Legal Department.Respond to Landlord inquiries related to reconciliation audits and payments due or credits taken.Proactively reach out and follow up with Landlords on a weekly basis regarding NNN package backup documentation requirements.Research and prepare NNN information for more than 150 estoppels per year resulting from landlord refinance or sale of the property.Assist in the annual recovery process by identifying sites with remedies outlined in the lease, corresponding via email with Landlords to ensure receipt of any required outstanding items.

Petsmart

Gather billing documentation from landlords and scan into audit database. Contact landlords for additional information, as-needed. Upload prior year CAM audits currently in Excel into Syncplicity and REmaap. Read lease information related to CAM billings as-needed. Generate general ledgers for stores, utilizing SAP and Accruent.

Phoenix, Arizona Area

Performed a variety of administrative tasks for assigned staff including but not limited to phone support, draft, preparation and distribution of correspondence, expense reporting, calendar and scheduling, meeting coordination, filing and copying, etc.Maintained tenant, vendor and property files, including insurance certificates, in accordance with prescribed standardsDispatched Engineering, Security, Pest Control and Janitorial staff, scheduled and assigned work orders via Angus Administered accounts payable and accounts receivable. Utilizing Yardi Procure to Pay, coded invoices, processed purchase orders/Exhibit Bs and produced contracts

Phoenix, Arizona Area

Acted as the first point of contact for tenant service calls, requests and issues Direct tenant service requests to the appropriate department for resolution including Engineering, Janitorial and vendors Processed and logged tenant work authorization and tenant service requests in ANGUSMonitored outstanding requests to ensure that work is completedMonitored vendor adherence to building standards and ensure all COIs and SLA’s are compliantAssisted property management with day-to-day operation of the property in accordance with policies/procedures, management agreements, and client needsWeekly coding and processing of invoices, data entry into MRI accounting system and requesting W-9 forms from new vendors for accounting system setup

Phoenix, Arizona Area

As an Office Services Associate, I served as a key resource for internal and external clients in the Towers Watson Phoenix office and performed a combination of the following tasks, provided reception support, handled Finance directives related to AP and Procurement, ensured Conference room audio-visual equipment functioned, supported Business Continuity efforts, maintained network drive documents, update phone lists, maps, Security Badge issuance, responded to facilities related issues (e.g. lighting, HVAC, furniture repairs, etc); miscellaneous other duties

Duties Included:Managed Call Center for Music Center campus (Walt Disney Concert Hall, Dorothy Chandler Pavilion, Ahmanson Theatre and Mark Taper Forum)Answering telephone and greeting tenants, vendors and visitorsIntroduced DataStream MP2 Software Program March 2002 to process all tenant requests/work orders and maintain monthly Preventive Maintenance ProgramDispatching of EngineersReporting, in conjunction with Insurance carrier, all slip and fall incidents on behalf of the Music CenterEvent Scheduling i.e. coordinate facility requirements, furniture moves and electrical requirementsRunning Monthly Labor Profile Reports for Engineering DepartmentPromoted to Building Office Manager (May 2007)Managed Administrative Assistant and three Music Center Mailroom personnelAP for Building Services Office and Engineering DepartmentPayroll

Duties Included:Greeting tenants, vendors and visitorsInput tenant requests utilizing the JONES LANG LASALLE tenant Request System (Call Center)Processed purchase orders for services provided by various outside vendors, utilizing the JONES LANG LASALLE tenant Request SystemScheduling conference room reservations and coordination of service requests for banquet rooms located in the facility restaurant, Windows Bar and GrilleScheduled helicopter landing/take-off from rooftop restaurantTyping correspondence for all Management staff and visiting company VPsSorting incoming mail by office departmentMaintaining tenant lease files and insurance certificatesMonthly editing, publication and distribution of Property Report and Accounting Financial reports for Los Angeles and San Francisco

Century City, Ca

Duties Included:Screening and directing tenant and vendor requestsTyping correspondence for General Manager, Operations Manager and Security DepartmentMaintaining tenant and vendor insurance certificatesMaintaining lease and contract files for building officeDispatching day porters, engineers and outside vendors for various tenant requestsAssumed Operations Manager position in 1997 during their Maternity Leave

Century City, Ca

Duties Included:Assisted Marketing department in direct mail campaigns and coordination of tenant holiday eventsIntroduced radio dispatching for Security, Engineering and Janitorial departmentsInput tenant requests into the PREMISYS tenant Service Request SystemSorted incoming mail by office departmentTyped correspondence for Property ManagementAssisted Accounting Department with AP codingCoordinator for all events and tenant meetings in the North Tower conference center

Centuy City Shopping Center

Duties Included:Answered telephone, screened calls, greeted visitorsRadio dispatch for Security/EngineeringAssisted Accounting department with AP codingAssisted Marketing department with special events and direct mail campaignsMaintained tenant Lease filing systemMaintained Tenant Emergency Contact ListTyped correspondence for entire Management staff