Train and Mentor a small group of administrators and sales coordinators by leading training seminars, conducting regular reviews, and helping set achievable goalsExceed revenue expectations by routinely closing an average of 20+ opportunities a month with an average $450,000+ in revenueUtilize strong listening and presentation skills to create custom quotes for each client with solutions that will help execute a flawless eventCollaborate with colleagues and vendors to understand what technology will be suit a client’s meeting needs

Research clients’ previous program to collect data on past budgets and project future spendsProactively contact each client after opportunity assignment and maintain timely communication throughout the event planning processCreate detailed client budgets using excel that provide detailed spending for each day of their programUtilize strong listening and presentation skills to create custom quotes for each client with solutions that will help execute a flawless eventCollaborate with colleagues and vendors to understand what technology would be suit a client’s meeting needsMaintain a healthy pipeline that accurately reflects data regarding sales stages, revenue goals, and event probability

Identified and capitalized on relationship building opportunities to cross sell appropriate products and services.Received 70+ calls a day and maintained an average talk time of 3:30 seconds per callCollaborated across all branches and supported all departments to facilitate the best and most appropriate solutions for members.Executed actions within over 20 different software applications to assist members with a diverse array of banking needs.

Supported sellers by interpreting and entering clients’ program specifications into navigator to fit property inventory and service expectationsInterfaced with hotel partner to schedule and provide audio visual services for internal meetingsProactively responded to client RFPs sent to the 2154 sales email server in a timely fashion to capture their businessCreated and sent daily invoices to to Gaylord accounting for processing and posting