Building Dayforce Activate to provide software guided implementations for customersIdentifying opportunities and leading development of new internal and external software products and tools

Developed internal tools and web applications that allowed employees to better support the product

Developed internal website for utilizing and managing support application environmentsInvestigated and analyzed production environment issuesDeployed and maintained production and support environmentsActed as a technical escalation and mentor on complex cases

Debugged client reported and monitoring detected performance issuesRectified issues and contributed focused service to stabilize key accounts

Provided solutions and assistance on client issues and requests

• Managed and updated Microsoft Access database and its forms to support the company's financial and project management requirements• Developed programs and scripts (JavaScript, Excel, VBA) based on company and employee needs

• Investigated and debugged regressions in the DB2 codebase for testcases writting in Perl, C, C++, Java, and SQL• Responsible for over 50 AIX and 20 HP-UX machines in the automated testing pool• Developed and updated the cross-platform testing infrastructure and tooling (Bash, C, Java, Perl, SQL)• Increased effeciency of automated recovery scripts to detect and correct more failures and require less manual intervention• Implemented a web page enabling one click login to hundreds of servers in the testing pool and quick links to frequently viewed log files• Created new web interfaces with PHP and Javascript to let teams run and analyze results of their test cases in the automated regression testing environment• Assisted in the administration and general maintenance of over 200 Linux (Red Hat and Suse) development servers

• Internal level 2 IT support and network administratration duties for clients in the federal public service• Initiated and completed an overhaul of the internal staff website with the addition of being able to track IT equipment