David Stonehouse Ii Email & Phone Number

Carmel, Indiana, United States

Manage day to day operations for Real Estate Advisory Services provided by ISI Professional Services to the Department of Veterans Affairs.

Indianapolis, Indiana Area

Recruited to lead the business operations and create/manage the strategic vision of the firm consisting of Salesforce Developers, Consultants, & Administrators. Served as the Program Manager to a portfolio of more than 30 active, client-facing, projects, and more than 50 total clients in implementation and supportCommunication- Managed escalations via C-Level contacts.- Created and implemented capacity planning process.- Ran weekly project portfolio stand-up to monitor… Show more Recruited to lead the business operations and create/manage the strategic vision of the firm consisting of Salesforce Developers, Consultants, & Administrators. Served as the Program Manager to a portfolio of more than 30 active, client-facing, projects, and more than 50 total clients in implementation and supportCommunication- Managed escalations via C-Level contacts.- Created and implemented capacity planning process.- Ran weekly project portfolio stand-up to monitor portfolio issues and align capacity.Human Resources- Built consulting team by evaluating current team skill-sets and identifying needs/market demands.- Set employee expectations by drafting/communicating job descriptions and conducting annual employee evaluations.- Led recruitment and selection process for multiple technical and consulting positions. - Created/managed new employee on-boarding and training processes.Business Development- Consulted with prospective clients to discuss project scope, cost estimates, implementation process/procedure, and to assist sales in closing deals. Resulted in closing of multiple six figure services contracts.- Created new SOW templates and a project scoping process.- Reviewed Galvin and 3rd Party contracts/master service agreements to ensure consistency and compliance. Project Management: - Standardized project delivery implementation methodology including creation of project process documentation, tools, and process assets resulting in quicker project initiation and implementation timelines.- Created and implemented Agile/Iterative development process resulting in reduced discovery and implementation time.- Standardized the use of “Mavenlink” Project Management tool.- Created standard project templates that allowed project resources to better manage project scope and budget resulting in reduced invoice disputes.- Oversaw the design/build of an online client portal and support case management system- Authored standard client support policy. Show less

Carmel, In

Program manager for a portfolio of more than 100 active, client-facing projectsManaged day to day operations and provide strategic leadership to multiple client engagement teams spanning project management and software education services: - Performed budgeting for revenue-generating teams - Responsible for the talent management and performance management of all direct reports - Mentored/coached team members through one on one interaction and staff… Show more Program manager for a portfolio of more than 100 active, client-facing projectsManaged day to day operations and provide strategic leadership to multiple client engagement teams spanning project management and software education services: - Performed budgeting for revenue-generating teams - Responsible for the talent management and performance management of all direct reports - Mentored/coached team members through one on one interaction and staff meetings - Managed capacity of implementation resources to ensure a manageable workload Led effort to standardize delivery methodology and documentation, including authoring internal and client-facing process documentation across product linesCultivated open communication with clients and business partners via post-project review processes: - Identified and implemented implementation process improvements Oversaw internal and external training initiatives, including resources, available formats, and learning management system acquisitionManaged client escalation communication from reporting teams by working with internal management throughout the organization, and external executive level management at financial institutions Actively engaged with Sales team: - Responsible for providing Statement of Work scope and resource estimation - Participated in sales process with prospective clients for expectation-setting and SME analysis - Participated in RFP response; responsible for one quarter of the average questions received Expanded reporting teams by 30-40%: - Responsible for resource discovery, business need proposals, job description authoring - Responsible for recruiting exceptional talent and industry-leading applicants - Oversaw hiring process alongside human resources Show less

Carmel, In

Oversaw client facing software implementations by reviewing requirements contained in statements of work, and coordinating the subsequent efforts of software engineers, business analysts, and business process consultants. Managed a project portfolio of over $1,500,000 in professional services revenue and a total contract value of $8,000,000. Led multiple efforts to overhaul project implementation methodology and authored internal implementation process documentation… Show more Oversaw client facing software implementations by reviewing requirements contained in statements of work, and coordinating the subsequent efforts of software engineers, business analysts, and business process consultants. Managed a project portfolio of over $1,500,000 in professional services revenue and a total contract value of $8,000,000. Led multiple efforts to overhaul project implementation methodology and authored internal implementation process documentation, requirements documents, statements of work, and sales support documents. Supported the Baker Hill Experian Sales Team by speaking with prospective clients about software solution implementation scope, schedule, process, and providing internal consultation about custom project requirements, contracts, and statements of work. Mentored and coached fellow peers and new hires in Experian products, processes, and procedures.Promoted four times in five years.Designated as "High Contributor" from 2009-2014. Show less

Indianapolis, Indiana Area

Worked on the sale and support of surgical and wound care products, included the SMARTINFUSER Portable Pain Pump and Dermafill Biocellulose Wound Care Dressing. Served clients including surgery centers and large hospital networks including Clarian Health Network, Community Health Network, and Parkview Hospital. Performed business analysis and new business development.

Indiana - Indianapolis, Bloomington, And Lafayette Territories

Handled the sale and support of a $4 million portfolio of drugs for treatment of hypertension, high cholesterol, and diabetes, including ZOCOR, COZAAR, HYZAAR, JANUVIA, and JANUMET to primary care physicians. Performed needs analysis, contract negotiations, preparation of detailed documentation, and organization of speaker programs.Recognized as "Rookie of the Year" and Vice President's Club Award Winner (top 10% in the company in sales in 2005. Educated physicians and nurses… Show more Handled the sale and support of a $4 million portfolio of drugs for treatment of hypertension, high cholesterol, and diabetes, including ZOCOR, COZAAR, HYZAAR, JANUVIA, and JANUMET to primary care physicians. Performed needs analysis, contract negotiations, preparation of detailed documentation, and organization of speaker programs.Recognized as "Rookie of the Year" and Vice President's Club Award Winner (top 10% in the company in sales in 2005. Educated physicians and nurses on diabetes and metabolic syndrome disease state, specializing in the incretin effect and incretin memetics in order to facilitate understanding of the mechanism of action of a first in class diabetes treatment, JANUVIA. Show less

Juris Doctor (J.D.), Law

Activities and Societies: Indiana Law Review - Associate Editor, Dean's Tutorial Society - Contracts and Sales Tutor

Bachelor Of Arts (B.A.), Biology, General

Activities and Societies: Varsity Cross Country (Team Captain), Varsity Track and Field (Team Captain), Tau Kappa Epsilon Fraternity.