Dan Struble Email & Phone Number

Lead mobile / web channels as well as Evolved Banking overall strategy / vision

* Led the Evolved Banking team for Jenius Bank - developing next generation financial wellness experiences. Utilized Continuous Discovery to focus on customer's highest priority JTBD, work with research & design to test solutions, manage the development of our experiments with various sprint teams, and lead the data analysis / OKR strategy

London, GB

• Member of strategy team responsible for defining the future business model for the Barclays Bank US. Lead sub-team focused on crafting the core value proposition
• Led the design, development and coordination of the application channel for Barclays first ever Buy Now, Pay Later loan product
• Responsible for shaping the product offering for Barclays first ever Checking product
• Lead product requirement gathering and definition for core build on the Profile 8 platform. Developed RACI matrix for complex network of stakeholders to ensure appropriate engagement
• Responsible for managing business case for the Checking launch

Portland, US

• Led vision, strategy and execution for increasing our contact center and operational support efficiency within our Salesforce implementation, and also for identifying long-term cost reduction opportunities generated.
• Have led product teams in a number of themes of customer problems since joining Simple. Owned the vision, strategy and execution for areas such as:1. Improving customers ability to add external bank accounts to Simple..

Mclean, VA, US

• Led decision for evaluating destination paper check vendor, implementation of chosen vendor and lead product manager for IT delivery of a major simplification initiative for our check processing (est. $2M+ savings per.
• Co-product owner for revolutionary servicing platform for all Capital One front-line associates (over 20K employees)
• Led business analysis for Debit Card Management API forecast which is utilized for on-going contract negotiations and performance testing
• Designed Branch 360 Checking Account Opening experience initial requirements and process in Q4 ’14, first phase went live in March ’15, final phase going live August ’15 (used by over 9K employees)

• Led product development team that manages the on-going prioritization and development of Capital One 360 product and innovation initiatives (IT budget of $4.8M / year - 40+ IT developers / QA analysts).
• Managed the identification and delivery of all deposit product related changes for the ING DIRECT to Capital One 360 Brand Name Change ($2M IT development).
• Co-product owner for digitally disruptive money management / forecasting feature (launch Q3 2015, patent pending).
• Designed and implemented ability to provide rich context for checking account transactions such as logos, actual store names and maps via a combination of home-grown and third party provided information (1.2M Customers)
• Utilized background knowledge of card processing to identify ability for and lead the development of the ability for Customers to turn on / off debit cards via the website and mobile application.

• Led product development team that manages the on-going prioritization and development of Capital One 360 product and innovation initiatives (IT budget of $2.4M / year - 20+ IT developers / QA analysts).
• Led development of business case, vendor selection, and overall design of website and mobile UX for CheckMate (over $1.8B in deposits) – our remote deposit capture tool.
• Spearheaded the development of business case, vendor selection and overall experience for Secure Paper Checks (co-owner of patent # US8626656 B2 - over 5M checks processed).
• Led the Electric Orange existing Customer account application re-design (11K accounts per month, 21% increase in application conversion).
• Managed the implementation of our Bill Pay migration from Metavante to Fiserv (600K+ Customers).
• Designed and developed My Savings Goals feature that allows Customers to save for specific goals.

• Led backlog grooming including prioritization and requirement maturation for various bank-wide initiatives. Utilized several different requirement strategies during our migration to Agile (BRD, Use Case, finally.
• Worked on team that designed and implemented the software development life cycle conversion from Waterfall to Agile.
• Designed and developed the Customer and account acquisition / conversion strategy for Netbank (129K Customers, $1.5B deposits).
• Worked on large cross-functional team to create and own all requirement documentation for the Electric Orange product launch (>$2M IT budget, over 1.5MM accounts today).
• Defined and process mapped the entire mortgage underwriting process for automation in our new home loans origination system.

• Led the design / requirements gathering for all initiatives that impacted the Sales team. SME for our CRM tool, identifying improvements while also defining the UX for any initiative that required CRM development.
• Led the requirements gathering process for several bank-wide initiatives including the ability to support multi-factor authentication, the ability to buy / sell Mutual Funds in our CRM, and the ability for external.
• Designed and developed an internal innovation submission pipeline used by all associates

• Project manager for bank-wide projects. Facilitated all steps of the waterfall process from initiation, requirements analysis, development and closing. Filled in roles of traditional requirements analyst, often.
• Managed the implementation of several projects including our first-ever implementation of real-time KYC, the automation of returned mail flagging Customer accounts, and issuing debit cards for our home equity accounts.

• Assisted in all support functions including call forecasting, sales associate scheduling, and incentive tracking.
• Managed team of five analysts to conduct QA testing over an 8 week period for migration from EDGE / Profile to SASSy (CRM tool used by entire call center).
• Led the creation and adoption of the first-ever UAT process for ING DIRECT.

• Sales and Service for ING DIRECT deposit products.
• Led the creation of an outbound “chase” team for mortgage applicants.

Ms, Information Science And Technology Management

Bs/Ba, Finance