Denis Dubinin

Denis Dubinin Email and Phone Number

Head of Support @ Nsign
moscow, moscow city, russia
Denis Dubinin's Location
Russia, Russian Federation
Denis Dubinin's Contact Details

Denis Dubinin work email

Denis Dubinin personal email

n/a
About Denis Dubinin

I am a project manager with 20+ experience in creating IT infrastructures for enterprises and a main focus on technical support. - I am able to solve customer problems with minimal costs- I can build predictable processes and organize work without rush jobs- I can increase the efficiency of the team, reduce resource costs- I love translate from the programmer's languages to the customer language The biggest drive for me is providing value and convenience to the end user.

Denis Dubinin's Current Company Details
Nsign

Nsign

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Head of Support
moscow, moscow city, russia
Website:
nsign.ru
Employees:
12
Denis Dubinin Work Experience Details
  • Nsign
    Head Of Support
    Nsign May 2022 - Present
    * Reduced the number of technical support tasks from 150 per month to 5-6 thanks to finding and eliminating problem areas in the code and optimizing technical support regulations.* Reduced the time engineers worked on technical support tasks 10 times from 100 hours to 10 thanks to the development and implementation of a methodology for solving problems.* Coordinated the solution of more than 1,500 problems in a year* Reduced by 5-10 times the frequency of involving the team lead and lead programmer to solve problems due to structuring the analysis of incoming tasks and optimizing the code.
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  • Nsign
    Project Manager
    Nsign Jul 2022 - Present
    Coordinated projects related to providing technical support in the companyCoordinated the development of new projects and modernization of current projectsManaged and coordinated the work of the teamCarried out internal communications with project managers and external communications with Product Owners and customers
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  • Founder
    "Ivt-Service" Ltd Jan 2005 - Present
    Астраханская Область, Россия
    Made the company a stable player in the market of services for organizations.Implemented 15+ large projects for the construction of local networks and warning systemsAttracted 500+ clients (25-30 new per year)

Denis Dubinin Education Details

Frequently Asked Questions about Denis Dubinin

What company does Denis Dubinin work for?

Denis Dubinin works for Nsign

What is Denis Dubinin's role at the current company?

Denis Dubinin's current role is Head of Support.

What is Denis Dubinin's email address?

Denis Dubinin's email address is du****@****sign.ru

What schools did Denis Dubinin attend?

Denis Dubinin attended Яндекс. Практикум, Институт Дополнительного Профессионального Образования, Астраханский Государственный Технический Университет / Astrakhan State Technical University (Astu).

Who are Denis Dubinin's colleagues?

Denis Dubinin's colleagues are Александр Арнаутов, Alexey Ns, Marina Dobrynina, Anatoly Maclou, Sergey K..

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