Provides a service to individuals with developmental and intellectual disabilities Responsible for implementing Individual Program Plan (IPP) goals and following the Individual Support Plan (ISP) in providing careDocuments progress notes and completes daily logs as directedDispenses prescribed medication under supervision of a delegating RN

Answered switchboard calls on a multi-line telephone and call bell system Assisted patients with daily living essentials (i.e., eating, hygiene, & grooming, etc.)Charted patient care and vital signs in EMR; Assisted with lifting and ambulatory exercisesCollected blood, urine, and specimen samples for lab testing Performed monitored glucose readings and EKG’s per physician order Maintained a clean environment with adequate supplies for daily operational needs

Checks-in/checks-out government and commercial clientsSchedules, confirms, and verifies client appointment.Faxes reports to the PCP office or referring physician of patient.Triages 10 to 20 patients daily for physicians (i.e., height, weight, B/P, etc.)Performs 4 to 5 blood draws daily in response to requisitions and processes general chemistry and lipid profilesObtains and processes urinalysis, wound cultures, throat cultures and A1C testing. Maintain the physical privacy, confidentiality, and rights of patients at all times. Performs clerical duties as assigned in compliance with scope of practice.

•Greeted and directed all incoming calls thru a multi-line telephone switchboard system.•Assisted with patient registration and accepted payments for Physician/Clinic services.•Scheduled, confirmed, and verified patient appointments and insurance demographics.•Arranged follow-up visits and referral appointments.•Responded to routine inquires concerning practice services and hours of operation.•Documented in EMR walk-in appointments, prescription refill request and other patient requests.•Performed other duties as assigned or requested.

Greets and directs all visitors, including vendors, clients, job candidates and customers; Answering and directing incoming/outgoing call on a multi-line telephone system; Deliver written or text messages to doctors, management, or appropriate staff; Confirms or cancels appointment of patient arrivals; Triage patients for physicians; Assists with filing charts and faxing reports to the PCP’s of the patients ( i.e., MRI’s, CT’s, EEG’s, etc.); Took patient vital signs, prepped patients for radiology testing,( i.e., MRI’s, EKG’s,CT’s etc. )

Greets and directs all visitors, including vendors, clients, job candidates and customers; Assemble, organize, and file correspondence of clinical reports and documentation; Maintain statistics on patient referrals and insurance verification; Maintain and improve upon the departmental organization and filing system; Ensures completion of paperwork, sign-in and security procedures; Handled cash and posted payments,etc.

Assisted pharmacists in preparation of medication through mixing, counting pills, labeling bottles; Priced and filled prescriptions;Obtained approval from the pharmacist; Handled high volume incoming/outgoing calls of customers, doctor offices, and insurance companies; Processed patient prescription order and handled cash • Verified insurance benefits of various policy acceptable coverage• Maintained security and proper inventory for and stock medications