David Torres Email & Phone Number

London, United Kingdom

Passionate about e-commerce, I pursued a specialized Post-degree at ESIC Business School, then moved to the UK to overcome language barriers and dive into a thriving e-commerce ecosystem.My journey began in multinational corporations, where I thrived under intense competition and high pressure. Recognizing my potential, I sought a dynamic environment in a growing SME. This led me to Click Europe in 2015, a small yet ambitious family-run e-commerce business, where I started as a customer service representative.Over the years, I've immersed myself in every department at Click Europe. I spearheaded the creation of Click's pioneering B2B platform in Website Development and IT, generated comprehensive P&L reports and sales compensation analyses in Finance, successfully recruited and fostered a talented workforce in HR, and crafted compelling product listings and translations in Marketing.Through relentless dedication, Click Europe has grown exponentially, becoming a prominent player in the international video game and toy trade industry. Regular participation in global trade shows and interactions with diverse customers and suppliers have enriched my experience, equipping me with the versatility and adaptability essential for success.As the Head of International Business Development, I now lead critical operations, working closely with the owners to drive expansion and cultivate new business relationships daily.

El Prat De Llobregat, Catalonia, Spain

• Played a pivotal role in developing internal KPI reports, analyzing databases, and content to ensure the Skoda control panel is consistently updated for real-time insights.• Collaborated with the team to create automated templates, enabling the Sales Team to generate reports effortlessly and improve performance through streamlined processes.• Generated comprehensive reports for the Czech Republic, including weekly, monthly, and sales channel reports, and conducted in-depth sales analysis and comparisons.• Supported the development of internal information for car dealers by monitoring local market data, tracking marketing campaigns, and maintaining control over key commercial ratios.

Barcelona Area, Spain

• Worked in Deloitte's BPO (Business Process Outsourcing) division, successfully completing two major projects within two years.• Transitioned between HP and OPKO, then back to HP, demonstrating adaptability and consistently delivering exceptional results.

Sant Cugat Del Vallès, Catalonia, Spain

• Planned and coordinated the installation and services of large format printers (HP Indigo & HP Scitex) across the EMEA region, managing relocation, pick-up, and upgrades. Ensured seamless tracking of installation statuses and coordinated with the supply chain department for timely parts delivery. Maintained regular communication with clients to monitor installation progress.• Led the dispatching process in collaboration with HP operative managers to optimize technician assignments and reduce travel and installation expenses in the EMEA region. Conducted a successful 2-month pilot run, achieving a 10-15% reduction in travel costs (averaging $140k in FY13 up until Q3).• Analyzed the Remote Support Help Desk database to identify process improvements and cost reduction opportunities. Conducted monthly analysis of exchange currency effects to inform decision-making.

Barcelona, Catalonia, Spain

• Participated in the acquisition process of Farmadiet by OPKO, contributing to a smooth transition during the merger.• Performed general accounting duties, including reconciliation, bank clearing, and client provision.• Prepared detailed reports on clients and suppliers, providing critical insights for financial decision-making.• Conducted thorough warehouse inventory audits to ensure accurate inventory records and compliance.• Collaborated closely with cross-functional teams to integrate financial processes and streamline operations during the acquisition.

Sant Cugat Del Valles, Cataluna, Spain

• Led and managed the sales contract approval process for large format printers across the EMEA region, ensuring smooth operations and evaluating 100 monthly offers in France, UK, and Benelux.• Integrated sales contracts into SAP efficiently, providing daily support to Sales Executives and IPG Managers across various countries. Controlled 200 monthly contracts from EMEA countries.• Calculated and managed monthly variable pay for Sales Executives, Sales Managers, and Country Managers in the EMEA region.• Oversaw and supervised over 400 monthly operations for 45 executives throughout the region.• Developed comprehensive monthly Key Performance Indicators (KPIs) and Executive Reports for clients, delivering crucial insights and meeting stringent Turn Around Time (TAT) requirements.• Executed diverse project management tasks, including reviewing Italian contracts to accommodate local law changes, facilitating the migration of new HP projects to Deloitte, and overseeing the migration of standardized, optimized processes from Barcelona to low-cost countries.

E-Commerce/Electronic Commerce

Master’S Degree, Economics

Bachelor’S Degree, Business Administration And Management, General

Education record