Daniel Thomas Email & Phone Number

Atlanta, Ga, Us

• In collaboration with Emory Digital and Tranformation teams, scope, prioritize, and deliver optimal use of technology to enhance patient access, patient experience, community engagement and outreach, and provider experience.

Atlanta, Ga, Us

- Spearheading adoption of patient self-scheduling tools via MyChart (direct scheduling, ticket scheduling, automated wait lists) resulting in a 300% increase in self-scheduling activity in calendar year 2023 (as of August).- Led the implementation of Epic front-end revenue cycle applications (Prelude, Cadence, Grand Central) across the enterprise, requiring collaboration and coordination with technical, operational, and executive leadership to transform patient access, patient movement, and revenue cycle functions.- Work in concert with Patient Access and Revenue Cycle senior leaders to oversee strategic initiatives from development through successful execution.

Atlanta, Ga, Us

- Led the implementation of Epic front-end revenue cycle applications (Prelude, Cadence, Grand Central) across the enterprise, requiring collaboration and coordination with technical, operational, and executive leadership to transform revenue cycle functions.- Managed technical and project resources through project visioning, planning, execution, and optimization, ensuring project meets stated deadlines and can address unexpected changes.- Utilized data analysis, workflow mapping, and market research to develop and provide recommendations to operational and executive teams, serving as a liaison between the technical, operational, and executive teams.- Partner with vendors and operational teams to identify opportunities to leverage technology and systems to transform performance and improve experience for staff and patients.

Atlanta, Ga, Us

- Responsible for the daily management and leadership of the Patient Access Business Solutions teams and platforms, including ambulatory scheduling platforms, patient communication platforms, a customer service platform, and an online knowledge content management platform- Oversee the outpatient capacity management team, maximizing ambulatory schedule utilization and meeting key metrics as defined by executive leadership- Stood up scheduling infrastructure for multiple standalone COVID testing centers (walk-in and drive through), resulting in the efficient scheduling and delivery of COVID tests for thousands of patients- Co-led a workgroup to standardize pre-procedural COVID testing protocols to increase compliance of pre-procedural COVID tests across the enterprise, resulting in over 95% compliance of pre-procedural COVID testing- Partnered with Emory Clinic leadership in the development and review of COVID recovery plans for all Emory Clinic specialties and locations, providing feedback and collaborating with leadership to chart next steps in the organization's COVID recovery plan- Developed and implemented scheduling workflows for telemedicine visits across multiple outpatient specialties, resulting in over 300,000 telemedicine appointments being scheduled from March to November 2020

Atlanta, Ga, Us

Participant in Emory Healthcare's Management Development Program. - Led implementation of provider search application on Emory Healthcare's website,improving the provider search experience for visitors to the Emory Healthcare website.- Creating provider data integrations across multiple databases, enabling automated workflows and data governance to ultimately improve operational efficiency.- Delivering updates and recommendations to senior executive team and key stakeholders across Emory, ensuring execution of action items and strategic priorities.- Managing three direct reports in execution of various operational projects, providing guidanceand professional development opportunities.- Selected to present a poster on clinician engagement at 2019 HIMSS conference

Atlanta, Ga, Us

Participant in Emory Healthcare's Management Development Program. - Facilitated clinical engagement as part of a provider database implementation, working with over 50 physician champions to define and standardize provider data.- Managed data integrations as part of a provider database implementation, consolidating 70 data fields from six databases for over 5000 Emory Healthcare providers.- Managed the implementation of a knowledge management software, centralizing clinicscheduling information and improving the patient scheduling experience.- Served as a mentor in the Patient Access Mentorship Program, providing career advice andprofessional development opportunities for Patient Access employees.- Assisted in redesign of Emory's Community Health Needs Assessment, providing design andcontent standards for future iterations of the report.

Atlanta, Ga, Us

Graduate of Emory Healthcare's Operations Development Program.- Assisting in managing the implementation of an enterprise wide patient access solution, providing day-to-day leadership, progress monitoring, and execution of deliverables.- Performing robust data analytics and visualization related to patient access metrics, identifying opportunities for operational improvement and driving change.- Created professional presentations and visualizations for Patient Access leadership to communicate department strategies and goals to Emory Healthcare Executive Leadership.- Facilitated the Patient Access Committee in implementing initiatives related to stress relief, agent recognition, morale, and new hire engagement, increasing morale and engagement for agents in the Contact Center.

Ann Arbor, Mi, Us

The Michigan Value Collaborative is a Blue Cross Blue Shield funded Collaborative Quality Improvement program focused on the intersection of quality and cost efficiency. I participated in various projects related to the implementation of a P4P measure used by Blue Cross to allocate $20 million to hospitals across the state. I developed action plan templates that hospitals utilized to identify root causes, resources used, and specific measurable goals for 2 service lines selected for quality improvement.My primary project was the development of Peer-to-Peer hospital workgroups to facilitate collaboration between hospitals on relevant clinical topics. The workgroups were created with two goals in mind: increase knowledge in the selected topic by providing a highly-accessible platform, and facilitate long-term collaboration and increased participation in the workgroups with high-value and highly accessible materials and activities. I am studying the effectiveness of the workgroups in achieving those two goals, and there have been workgroups on three different topics so far: congestive heart failure readmission reduction, post acute care strategies following joint replacement, and a workgroup specifically for rural hospitals. The workgroup model can as a foundational and easily replicated strategy to improve regional and national collaboration in healthcare.Poster Presentation:Daniel Thomas, Chad Ellimoottil, Maya Peters, Kristyn Vermeesch, Jim Dupree (2016). "Using Peer-to-Peer Workgroups to Disseminate Best Practices for CHF Readmission Reduction". Ann Arbor Health Services Research Symposium.

Ann Arbor, Mi, Us

- Investigated the effects of ATRX loss on glioblastoma progression and treatment response with Dr. Carl Koschmann, a Pediatric Hematology-Oncology Physician at the University of Michigan- Regularly sectioned paraffin embedded mouse brain and subsequently perform either H&E staining or immunohistochemistry on the sections- Proficient in using software to image slides using a light microscope as well as fluorescent microscopes- Proficient in DNA and RNA purification- One publication in Science Translational Medicine

Bachelor Of Business Administration (B.B.A.)

Master Of Science (M.S.), Medical Sciences

High School Diploma

Bachelor Of Business Administration (B.B.A.)