Devin Thompson

Devin Thompson Email and Phone Number

Workday Analyst @ Advanced Resources
Columbia, TN, US
Devin Thompson's Location
Des Plaines, Illinois, United States, United States
About Devin Thompson

I am a results-oriented HR professional with over five years of experience in HRIS, specializing in Workday HCM, Recruiting, and Reporting modules. I have a proven track record with providing tier 1 and tier 2 support, optimizing workflows, and creating impactful data dashboards for multiple organizations. I am dedicated to enhancing HR operations and fostering collaboration with cross-functional teams to drive efficiency.► 4+ years of experience within Workday from an administrative and client-facing standpoint.► 3+ years experience building reports and dashboards within Microsoft Excel, utilizing VLOOKUP and pivot tables to provide accessible data to executive staff.CAREER HIGHLIGHTS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾★ Built two separate dashboards in Microsoft Excel to assist executive-level management with RBC Bank in making EOY decisions for the fourth quarter► Created process guides to enhance Camping World's hiring workflow, reducing errors and improving efficiency for people managers and HR professionals► Increased maintenance request response rates by 20% through new communication strategies for RBC's internal database engineers► Successfully integrated approximately 3,500 Allergan employees into AbbVie’s systems through EIB migration, completing the project three months early► Volunteered to serve as primary Subject Matter Expert (SME) for ensuring accurate information dissemination and compliance with healthcare protocols with Abbvie's COVID-19 policies and processesAREAS OF EXPERTISE ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾► Workday HCM, Recruiting, Reporting, Offboarding► HR/Workday Reporting► Project Management► Process Improvement► Data ManagementTECHNICAL SKILLS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾► HRIS: Workday, Paycor► HR Software: Sterling, Taleo, ► Case Management Software: Salesforce, ServiceNow (SNOW)► Project Management Software: JIRA, Confluence► Other Software: Microsoft Office Suite 365, Sharepoint, Microsoft ExcelSOFT SKILLS‾‾‾‾‾‾‾‾‾‾‾‾‾► Auditing► Coaching► Collaboration► Data Maintenance► Documenting► Empathy► Evidence Collecting► Mentoring► Troubleshooting► White-Glove Concierge Service

Devin Thompson's Current Company Details
Advanced Resources

Advanced Resources

View
Workday Analyst
Columbia, TN, US
Employees:
297
Devin Thompson Work Experience Details
  • Advanced Resources
    Workday Analyst
    Advanced Resources
    Columbia, Tn, Us
  • Camping World
    Recruiting Operations Analyst
    Camping World Jul 2024 - Sep 2024
    Chicago, Illinois, United States
    • Delivered white-glove concierge service via ServiceDesk Plus, ensuring timely documentation and resolution of Workday issues• Collaborated with IT to regularly test and implement new Workday configurations, resulting in a 12% decrease in hiring process errors• Created process guides to enhance the hiring workflow, reducing errors and improving efficiency• Created an interactive Excel dashboard to monitor employee I-9 compliance using VLOOKUP, Pivot Tables, and Slicers for improved data analysis• Facilitated round-table discussions to identify critical risks in Workday processes, leading to strategic long-term solutions
  • Rbc Wealth Management
    Lead Operations Initiatives Specialist, Hr Web Services
    Rbc Wealth Management Mar 2023 - Nov 2023
    Minneapolis, Minnesota, United States
    • Created and updated educational content for RBC's internal website in collaboration with stakeholders• Increased maintenance request response rates by 20% through new communication strategies for internal database engineers• Delivered weekly curated census reports to executive management, enabling data-driven decision-making for RBC's digital roadmap• Utilized JIRA and Confluence in the HR Web Services team to enhance project management efficiency and collaboration• Increased project completion rates by 15-20% through streamlined workflows for content owners and database engineers• Reviewed company documents for ADA compliance and translated them into English and French as needed
  • Rbc Wealth Management
    Hcm Consultant, Workday Field Support
    Rbc Wealth Management Aug 2022 - Mar 2023
    United States
    • Served as the primary liaison for Workday inquiries, addressing questions and resolving issues in a prompt manner• Developed an interactive Excel dashboard to identify and address key pain points for executive decision-making• Provided guidance on optimizing configurations to enhance business processes, successfully reducing user error rates by 15%• Facilitated workshops to boost end-user proficiency in Workday, leading to improved adoption and satisfaction• Conducted biweekly audits of case management data using Excel to ensure accuracy and proper documentation within the system
  • Abbvie
    Human Resources Specialist
    Abbvie Apr 2020 - Jul 2022
    Waukegan, Illinois, United States
    • Engaged with 30-60 clients daily via phone, email, and chat, delivering exceptional support and building strong client relationships• Optimized HCM, Reporting, Timekeeping, and Payroll operations in Workday to enhance HR efficiency and accuracy• Served as the primary Subject Matter Expert (SME) for COVID-19 guidance and processes, ensuring accurate information dissemination and compliance with healthcare protocols• Compiled weekly COVID-19 reports for executive staff, facilitating informed decision-making on policy changes• Successfully integrated approximately 3,500 Allergan employees into AbbVie’s systems through EIB migration, completing the project three months early• Oversaw data migration of Allergan employees via Workday census reports to ensure successful user integration
  • Discover Financial Services
    Human Resources Coordinator
    Discover Financial Services Sep 2019 - Feb 2020
    Riverwoods, Il
    • Utilized Microsoft Outlook and Peoplefluent ATS to schedule interviews for both internal and external candidates• Aligned travel details and itineraries for incumbent hires via coordinating with corporate travel management• Scheduled and assisted with the hiring of over 326 candidates within first three months• Coordinated and led group workshop sessions to resolve large-scale problems within the HR department and the company• Established a standard process to scheduling interviews to help reduce the likelihood of user errors during the hiring process• Acted as the point of contact for all parties involved with interviewing and hiring process• Collaborated regularly with international parties in the United Kingdom and Singapore
  • Aperion Care
    Human Resources Generalist
    Aperion Care Aug 2018 - Aug 2019
    Lincolnwood, Il
    • Administrated as the point person for over 51 facilities; providing assistance with managing employee and on-boarding issues• Traveled to branch facilities to directly assist HR with facility-specific tasks as needed• Aided affiliated union charters to ensure all union employees were up to date with appropriate union dues and documentation via Paycor• Facilitated the Director of Recruitment in scheduling interviews, utilizing Microsoft Outlook and YArooms to contact candidates• Administered ATS operations for all open positions, including executive-level and confidential positions• Curated weekly organizational and financial reports that were distributed to Executive Staff• Performed employment verification for new corporate and executive hires via Sterling Talent Solutions• Audited and updated employee data within Paycor on a daily basis• Held a seat on the Recruitment/Retention Committee to advise strategic sourcing for difficult-to-fill positions requiring special focus
  • Chiro One Wellness Centers
    Customer Engagement Representative / Recruiter
    Chiro One Wellness Centers May 2017 - Aug 2018
    Oakbrook Terrace, Il
    • Interviewed potential candidates on the spot for positions as CERs; • Guided applicants through the application process and forwarded their information to regional manager for review.• Leveraged Excel to track and update all data needed.

Devin Thompson Education Details

Frequently Asked Questions about Devin Thompson

What company does Devin Thompson work for?

Devin Thompson works for Advanced Resources

What is Devin Thompson's role at the current company?

Devin Thompson's current role is Workday Analyst.

What schools did Devin Thompson attend?

Devin Thompson attended Illinois State University, Harper College, Hoffman Estates High School.

Who are Devin Thompson's colleagues?

Devin Thompson's colleagues are Mjai Mehta, Ashley Germany, Marie Ruff, Corena Caplas, Rosa Chicas, Allyse Walton, Spring Alexander.

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