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Darryl Thompson Email & Phone Number
ServiceNow Trainer specializing in ServiceNow Administration and training excellence
at
Caliber Digital LLC
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
ServiceNow Trainer specializing in ServiceNow Administration and training excellence
Location
Jenkintown, Pennsylvania, United States
Who is Darryl Thompson? Overview
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Quick answer
Darryl Thompson is listed as ServiceNow Trainer specializing in ServiceNow Administration and training excellence at Caliber Digital LLC, based in Jenkintown, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Darryl Thompson.
Darryl Thompson previously worked as ServiceNow Trainer/Tester at Fedtec and ServiceNow Trainer at Insight Global. Darryl Thompson holds Bachelor Of Science (B.S.), Information Technology from Western Governors University.
Company email context
Email format at Caliber Digital LLC
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Caliber Digital LLC
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Profile bio
About Darryl Thompson
With a focus on ServiceNow platforms, my role at the Commonwealth of Massachusetts and Insight Global revolves around the development and delivery of tailored training programs. We've seen a significant uptick in user adoption and operational efficiency, a testament to the collaborative efforts with IT and business units.My expertise extends to innovating virtual training techniques, ensuring a seamless and effective learning experience for remote teams. This agility in adapting training methods has enabled consistent knowledge transfer across the organization, reinforcing my commitment to enhancing workplace proficiency and strategic enablement.
Current workplace
Darryl Thompson's current company
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11 roles
Darryl Thompson work experience
A career timeline built from the work history available for this profile.
Servicenow Trainer/Tester
Current
Jul 2024 - Present
Servicenow Trainer
- Led the development and delivery of comprehensive ServiceNow training programs, significantly improving useradoption and operational efficiency.
- Collaborated with IT and business units to tailor training content, ensuring relevance and applicability across diverseroles and functions.
- Innovated virtual training techniques, enhancing the learning experience for remote teams and ensuring consistentknowledge dissemination.
Nov 2023 - Jun 2024
Layoff/Position Eliminated
Career Break
Aug 2023 - Oct 2023
Servicenow Business Analyst Iv
- Assisting the team in its mission to source, develop, execute, and manage strategies utilizing ServiceNow
- Provide support for Executive level presentation materials highlighting actionable recommendations
- Participate in due diligence on strategic initiatives and potential partnerships
- Build relationships with stakeholders and subject matter experts across functions and business units
- Other duties and responsibilities as assigned
- Understand our Operating Principles; assist to formulate guidelines for workgroup experiences
Feb 2023 - Jul 2023
System Analyst/Change Manager/Servicenow Admin
- Applying a structured methodology and lead change management activities
- Support communication & training efforts
- Assess the change impact
- Manage stakeholders & change portfolio
- Light coding/SQL DB analysis
- Continuation of Customer Support Specialist III duties
Jun 2018 - Dec 2022
Technical Support Analyst Iii
- Applying a structured methodology and lead change management activities
- Support communication & training efforts
- Assess the change impact
- Manage stakeholders & change portfolio
- Light coding/SQL DB analysis
- Continuation of Customer Support Specialist III duties
Oct 2014 - Jun 2018
Jul 2014 - Sep 2014
Mts I
-Created or updated existing tickets for any technical issue that the customer is experiencing-Analyzed and troubleshoot basic network protocols-Supported Windows 7 and Windows XP operating systems-Support MS Office-Engaged Chat support with customer-Supported international users-Answered phones in a professional and friendly manner-Contacted other.
May 2012 - Jun 2014
Dell Prosupport
-Carefully walked with customer when troubleshooting, installing, and configuring computer hardware-Supported Windows XP, Windows Vista, and Windows 7 based systems-Followed up with my customers for resolution confirmation and any further technical issues-Troubleshoot with the certified onsite hardware technician for any unresolved issues-Dispatch.
Nov 2009 - May 2012
It Assistant
Started as a Shipping & Receiving Personnel before assisting in a growing role with IT performing maintenance and upkeep on laptops, desktops, and servers.
Dec 2006 - Jan 2008
4 education records
Darryl Thompson education
Bachelor Of Science (B.S.), Information Technology
Western Governors University
Associate Of Science (A.S.), Computer Systems Networking And Telecommunications
Remington
Some College Credit, Criminal Justice And Corrections
Metropolitan State University Of Denver
Education record
Groveport Madison High School
FAQ
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Quick answers generated from the profile data available on this page.
What company does Darryl Thompson work for?
Darryl Thompson works for Caliber Digital LLC.
What is Darryl Thompson's role at Caliber Digital LLC?
Darryl Thompson is listed as ServiceNow Trainer specializing in ServiceNow Administration and training excellence at Caliber Digital LLC.
Where is Darryl Thompson based?
Darryl Thompson is based in Jenkintown, Pennsylvania, United States while working with Caliber Digital LLC.
What companies has Darryl Thompson worked for?
Darryl Thompson has worked for Caliber Digital Llc, Fedtec, Insight Global, Career Break, and Comcast.
How can I contact Darryl Thompson?
You can use AeroLeads to view verified contact signals for Darryl Thompson at Caliber Digital LLC, including work email, phone, and LinkedIn data when available.
What schools did Darryl Thompson attend?
Darryl Thompson holds Bachelor Of Science (B.S.), Information Technology from Western Governors University.
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