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Daniel Timperio, Mba is listed as Technical Support Manager at Apple, based in Bennington, Nebraska, United States. AeroLeads shows a work email signal at apple.com and a matched LinkedIn profile for Daniel Timperio, Mba.
Daniel Timperio, Mba previously worked as Business Analyst at Apple and Senior Specialist at Apple. Daniel Timperio, Mba holds Master Of Business Administration - Mba from Bellevue University.
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As a Technical Support Manager and a Business Analyst at Apple, I have over 10 years of experience in managing, coaching, and developing remote teams of analysts in a 24/7/365 organization. I have a Master of Business Administration degree and certifications in Lean Six Sigma, Tableau, and Salesforce.My core competencies include customer relationship management, IT management, analytics, and reporting. I am passionate about learning, development, and everything technical, and I strive to keep things simple, efficient, and innovative. I contribute to Apple's mission of creating products that enrich lives by facilitating the resolution of complex customer inquiries, performing advanced troubleshooting, and delivering insightful reports and dashboards.
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Cupertino, California, Us
▪Remotely manage teams of 20+ analysts in 24/7/365 organization▪Provide remote coaching and guidance through individual meetings and metrics ▪Mentor and develop analysts to perform within top 10% of organization
Cupertino, California, Us
▪Implemented a Jabber chat bot to monitor and track internal communications for internal assistance requests to senior advisors as well as an advisor facing scorecard to increase efficiency.▪SQL database development and administration, Javascript, CSS, HTML, PHP, Bootstrap, Node.js ▪Developed training content through database reporting and analysis▪Knowledge Base management and development▪Developed data visualizations for senior leadership
Cupertino, California, Us
▪Streamlined manager scorecard progress by reducing redundancy ▪Produced and maintained organization leading metrics
Englewood, Colorado, Us
▪Facilitate resolution of internal customer inquiries or incidents by answering complex questions, advanced troubleshooting, performing incident isolation, resolution, and follow-up▪Assist analysts with resolving more difficult incidents using increased product knowledge and experience
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Daniel Timperio, Mba works for Apple.
Daniel Timperio, Mba is listed as Technical Support Manager at Apple.
AeroLeads has found 1 work email signal at @apple.com for Daniel Timperio, Mba at Apple.
Daniel Timperio, Mba is based in Bennington, Nebraska, United States while working with Apple.
Daniel Timperio, Mba has worked for Apple and Csg.
You can use AeroLeads to view verified contact signals for Daniel Timperio, Mba at Apple, including work email, phone, and LinkedIn data when available.
Daniel Timperio, Mba holds Master Of Business Administration - Mba from Bellevue University.
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