I hold a degree in Civil Engineering and have spent 3+ years in the blockchain industry. As the former Head of Support and Logistics & Operations at a leading blockchain launchpad, I played a key role in achieving their #1 ROI status in Q1-Q2 2023.Throughout my professional journey, I've demonstrated effective leadership by coordinating IDO/INO logistics and operations and successfully overseeing a support team in the blockchain industry, fostering seamless user experiences for blockchain launchpads. My expertise extends to working with diverse social media platforms and support tools. I've not only created and curated engaging content for a variety of Web3 clients within the space but also managed online Web3 communities and tackled intricate technical tasks such as KYC verifications, snapshots, whitelisting, IDO/INO token allocations, NFT minting/listing, and data management.My strong analytical acumen, organizational skills, and precise time management enable me to deliver objectives efficiently. Motivated and detail-oriented, I excel at multitasking and collaborating with teams. My expertise in managing operations, community, and technical support allows me to drive project success through a unique blend of technical skills and leadership.
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Head Of SupportBullperks Jul 2024 - PresentBritish Virgin IslandsBullPerks is the fairest and most community-dedicated decentralized VC and multichain launchpad. Unleashing the power of the blockchain and a decentralized venture fundraising model, BullPerks offers tremendous opportunities to everyone willing to invest in the best crypto projects on equal terms with big VCs. BullPerks offers great potential opportunities to those looking to invest in early-stage crypto projects. -
Deputy Head Of OperationsBullperks Dec 2023 - Jul 2024British Virgin Islands -
Head Of SupportGamespad Jul 2024 - PresentBritish Virgin IslandsGamesPad is the holistic gaming, NFT and metaverse ecosystem. It is a one-stop shop for everything GameFi, metaverse and NFT that brings together a gaming incubator, game-specific multichain launchpad, decentralized venture capital, NFT marketplace, in-house gaming and production studios, and much more. -
Deputy Head Of OperationsGamespad Dec 2023 - Jul 2024British Virgin Islands -
Logistics & Operations LeadEnjinstarter Jan 2023 - Nov 2023SingaporeAs a Logistics & Operations Lead at Enjinstarter, a blockchain launchpad specialized in Web3, AI, gaming, metaverse, and entertainment, my primary duties are:> Created and updated project cards for IDOs (i.e. project details, token metrics/tokenomics, token vesting details, and operations upon allocation deployment) on the IDO launchpad back-end admin.> Created KOL project cards for KOL token vesting and claims on the IDO launchpad back-end admin.> Managed KOL allocation data. > Extracted and took snapshots for scheduled IDOs and INOs.> Computed the token and BUSD/USDT allocations for scheduled IDOs (GAP & FCFS rounds). > Created and provided allocation lists for scheduled INOs.> Batch minted and listed hundreds of NFTs on Metacraft for scheduled INOs.> Coordinated with AllianceBlock for any bridging, staking related matters, and extraction of snapshots.> Consistently updated the Google Calendar for all key dates (i.e. IDO/INO dates, TGE dates, and dates for claim phases) through Airtable.> Updated transaction data after each IDO that concluded.> Tracked the total token claims for each IDO project after TGE (Token Generation Event)> Performed back-end support, such as data collection, data calculations, and other launchpad-related tasks. -
Support LeadEnjinstarter Nov 2021 - Nov 2023SingaporeAs a Support Lead at Enjinstarter, a blockchain launchpad specialized in Web3, AI, gaming, metaverse, and entertainment, my primary duties are:> Know Your Customer (KYC) | Blockpass & Persona: Meticulously reviewed over 40,000+ KYC profiles for new customer/investor accounts from over 155 countries. Conducted thorough evaluations of high-risk accounts and analyzed new customer processes and policies to ensure compliance and security with proper due diligence.> Reviewed and handled thousands of tickets, emails, messages, and queries on all support tools and applications (Zendesk, Telegram, Discord, & Helpdesk email).> Responsible for leading a support team of up to 4 employees.> Led and oversaw my support team in the prime execution of their operational duties, ensuring that every team member met and exceeded their objectives and deliverables.> Monitored and ensured that all support tickets, emails, messages, and queries on all support tools and applications were handled carefully and promptly by the whole support team.> Consistently calculated and updated the company's KYC, staking, social media performance, and IDO performance trackers/data.> Collaborating with the engineering/technical team to implement features that the community has requested.> Community Support (Customer & Technical) & Management -
Cx | Community Management - Social Media Manager & Content CreatorThe 102 Creative Nov 2021 - Nov 2023PhilippinesAs a Community Manager (CX) and Social Media Manager for diverse clients in the Blockchain & Cryptocurrency Industry, my key responsibilities are:> Create and curate content for social media platforms.> Monitor social media channels for brand mentions, engagement opportunities, and customer service inquiries.> Analyze social media performance using metrics and analytics tools, and adjust strategies as needed to improve results.> Stay up-to-date with social media trends and changes to ensure that strategies remain effective and relevant.> KYC, Customer, and Technical Support. -
Autocad OperatorN/A Aug 2016 - Mar 2019> Generate accurate and detailed 2D construction drawings and working drawings based on architectural plans, ensuring precise representation of dimensions, materials, and specifications.> Utilize AutoCAD software proficiently to produce drawings, utilizing tools and features to accurately depict structural elements, dimensions, annotations, and symbols.> Perform thorough quality checks on completed drawings to identify errors, inconsistencies, and discrepancies, ensuring drawings are compliant with industry standards and project guidelines.> Manage drawing revisions and updates based on feedback from project leads, ensuring accurate incorporation of changes and maintaining an organized revision history.
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Junior Civil EngineerJto Construction Corporation Nov 2018 - Feb 2019Subic Bay> Performed facility inspections and reported on condition affecting operations.> Drafted working drawings on AutoCAD of various roads, highways, and low rise buildings.> Prepared and submitted summary reports of conditions in buildings and recommended actions to be taken.> Estimated material quantities and labor costs.> Assisted in filing of technical documents.> Completed and performed daily construction tasks as required.
Dominique Tirona Education Details
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Dean'S Lister -
St. Joseph College Inc. - Olongapo CityHonorable Mention
Frequently Asked Questions about Dominique Tirona
What company does Dominique Tirona work for?
Dominique Tirona works for Bullperks
What is Dominique Tirona's role at the current company?
Dominique Tirona's current role is Head of Support at BullPerks & GamesPad.
What schools did Dominique Tirona attend?
Dominique Tirona attended Columban College - Olongapo City, St. Joseph College Inc. - Olongapo City.
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