Daniel Monroe Email & Phone Number

Everett, Washington, United States

Everett, Wa

Everett, Wa

Process Analysis and Improvement (Lean Six Sigma Yellow Belt)Technical Research, Analysis, and Solution ImplementationProject Lead and Project ManagementPlatform Leadership and Oversight (SCCM, AV)

Everett, Wa

Manage Systems Center Configuration ManagerAnalyze, troubleshoot, document, and maintain complex technical systems.Provide support and troubleshooting for the I.T. EnvironmentMicrosoft SQL Database Administration Technical Leadership and MentorshipProject lead on large and complex projects. Analyze system and user requirementsDefine and prioritize system goals and requirements. Recommend, diagnose and troubleshoot hardware and software.

Maintain and administer computer networks and related computing environments including network hardware, computer hardware, system software, application software, and all configurations.Determine and prioritize severity of incidents, resources needed to accomplish resolution, and provide remote or on-site service appropriately.Manage requests for changes in the computing environment including replacements, upgrades, moves, and installations.Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and resolve as necessary.Advise, coordinate, and implement network security measures to protect data, software, and hardware.Evaluate network performance to determine whether adjustments need to be made, and to anticipate future needs. Confer with network users and colleagues about how to solve existing system problems, forcast future requirements, and plan future expansion including data gathering, research, and solution recommendation.Coordinate with vendors and with company personnel to facilitate purchases.Participate in planning, testing, and feedback sessions, and manage roll outs of major company projects applicable to my region.Plan and initiate major regional projects including garnering upstream management support and participation, approval of expenses, and procurement of equipment.Manage scheduling of hours and travel to accommodate needs of 30+ sites in four geographical areas.Maintain records of work performed in IT management system.Work independently, conferring with colleagues, and reporting to upstream management in weekly meetings or as necessary.Participate in on-call rotation for after-hours support of all West Coast sites.

Boise, Idaho Area

Maintain and administer computer networks and related computing environments including network hardware, computer hardware, system software, and application software.Determine and prioritize severity of incidents, resources needed to accomplish resolution, and provide remote or on-site service appropriately.Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and resolve as necessary.Confer with network users and colleagues about how to solve system problems.Participate in planning, testing, feedback sessions, and roll outs of new systems.

Maintain and administer computer networks and related computing environments including network hardware, computer hardware, system software, application software, and all configurations.Determine and prioritize severity of incidents, resources needed to accomplish resolution, and provide remote or on-site service appropriately.Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and resolve as necessary.Evaluate network performance to determine whether adjustments need to be made, and to anticipate future needs. Confer with network users and colleagues about how to solve existing system problems, forcast future requirements, and plan future expansion.Coordinate with vendors and with company personnel to facilitate purchases.Participate in planning, testing, and feedback sessions, and manage roll outs of new systems.Administer Windows NT File and directory services including user management, share permissions, anti-virus updates, and back-up operations on multiple networks.Manage standardization of PC builds and deployments, including image creation and duplication.Administer desktop backup services accross multiple networks.

Bas, Applied Science, It

Aas, Computer Information Systems