Denise Murray Email & Phone Number

London, London, GB

• Serve as an integral Talent leader in a contract position, responsible for hiring and filling client requisitions spanning a vast array of resources, ensuring that all positions are filled with resources that align.
• Develop and cultivate relationships and continuously expand on network to connect and source top-tier talent.

Zürich, CH

• Serve as an integral Talent leader in a contract position, responsible for hiring and filling client requisitions spanning a vast array of resources, including IT, HR, front office, back office, concierge, finance.
• Develop and cultivate relationships and continuously expand an executive network to connect and source top-tier talent in a competitive environment.
• Recruited for Subject Matter Expertise (SME) to provide market strategic direction and guidance in a new division launch under the private equity company, overseeing the hiring of upper-level resources, spanning.
• Leverage expertise to assist with the onboarding experience, including content revisions to job descriptions and providing market data and candidate score card data to assist hiring managers with final hiring decisions.

Dallas, Texas, US

• Recruited for expertise by a former executive colleague to revamp the organization’s recruitment, hiring, and onboarding operations, significantly improving the delivery of global customer contact services in 9+.
• Monitored and assessed performance concerning a major flagship account where the client expectations were not being met, identifying gaps, and developing a roadmap to drive changes and achieve success.
• Developed and implemented a plan that included building strategies, processes, and best practices to support high-volume, global corporate, and executive searches, securing needed staffing levels.
• Performed deep dives to gather and analyze critical data and leveraged to enhance global hiring capabilities, delivering expanded applicant reach and enhanced brand recognition to construct global teams.
• Identified team deficiencies and utilized strategic recruitment, technology, and data to improve performance, meet client expectations, and secure 100% of show rate targets.
• Implemented retraining, rebuilt marketing, analyzed tool use, and revamped behavior profiling and competency testing, focusing on restructured technology and assessment tools to boost performance.

Estero, FL, US

• Joined the organization post-financial struggle and developed a strategic roadmap for market-based hiring, creating a Talent Acquisition vision that aligned with the organization’s transformation and growth strategies.
• Established and led the vision for talent acquisition and implemented recruiting strategies through initiatives elevating brand awareness and marketing, diversity, and inclusion in coordination with cross-functional.

Boca Raton, Florida, US

• Performed as Head of Talent Acquisition and oversaw the talent management functions and full-cycle performance recruiting program, supporting organizational growth concerning the contact center's high-volume needs and.
• Developed and implemented a strategic talent acquisition growth strategy that included rebuilding and training the recruitment team for the real estate and home protection company, establishing a solid foundation of a.
• Overcame various obstacles during the COVID-19 pandemic, restructuring and successfully launching a best-in-class onboarding journey that pivoted from onsite to 100% virtual.

Vancouver, British Columbia, CA

• Collaborated with the extended leadership team and led global market talent sourcing, supporting global teams throughout the US, Asia, South America, and Europe.
• Responsible for revamping the onboarding process, recruiting the right global representation spanning operations, training and development, finance, and more, and meeting bi-weekly for 8 months to revamp the onboarding.
• Facilitated team training across multiple global sites, including team building and implementing proper technology use.

• Recruited by a former PRC executive to build an effective global recruiting infrastructure for the start-up BPO, leading international market talent sourcing strategy development, talent management system launch, brand.
• Spearheaded the global recruitment for teams across North America, Asia, Latin America, and Europe, driving organizational growth from 22 to 60K+ employees in less than 7 years, supporting 15 global contact centers.

Bachelor Of Business Administration - Bba

Marketing Certification, Marketing