Dot Tolle Email & Phone Number

Operations ExecutiveService Quality – Program Management – Profit ImprovementHighly experienced professional with demonstrated results in solving complex problems. Initiates and identifies opportunities for improvement and implements effective procedures and processes. Detailed, thorough and focused. Skilled at analyzing and verifying data to ensure accuracy, quality and profits. Proven abilities in sales support, payroll and cash management. A persuasive leader and negotiator. Builds, coaches, trains and directs highly effective teams to deliver mission-critical results on time and in budget. Objective: To apply experience, skills and managerial effectiveness to solve problems, organize processes and direct staff to achieve the highest levels of profitability, efficiency and service quality.Specialties: • Hand selected to be a member of the design group for perfecting business flow processes to centralize back office functions. Also involved in design and testing of custom web based reservation system. • Included as “Inventor” on patented travel-reservations-cruise software enabling agencies to provide superior customer service while maintaining accurate and cost effective procedures.

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  University Of Florida