Dennis O'Shea

Dennis O'Shea Email and Phone Number

Dennis O'Shea's Location
Cleveland, Ohio, United States, United States
Dennis O'Shea's Contact Details

Dennis O'Shea personal email

About Dennis O'Shea

Executive leader and problem-solver who excels at streamlining operations to decrease costs and promote organizational efficiency. Hard-working mentality with a proven history of success. Highly committed to ensuring quality of service and products. Outstanding customer service skills.

Dennis O'Shea's Current Company Details
THE WM PLOTZ MACHINE & FORGE CO INC

The Wm Plotz Machine & Forge Co Inc

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General Manager
Dennis O'Shea Work Experience Details
  • The Wm Plotz Machine & Forge Co Inc
    Assistant General Manager
    The Wm Plotz Machine & Forge Co Inc Jul 2022 - Present
    United States
  • Kalogerou Enterprises, Llc Dba Johnny Ks Powersports
    Service Specialist
    Kalogerou Enterprises, Llc Dba Johnny Ks Powersports Oct 2019 - Oct 2020
    Elyria, Ohio
  • Lingenfelter Performance Engineering
    Manager
    Lingenfelter Performance Engineering Apr 2017 - Aug 2019
    Wixom, Michigan
    Purchase parts and products for globally recognized brand in the performance automobile industry. Work directly with vendors to reduce costs and increase profits through production and purchasing cost effectiveness. Manage 11 employees in 2 locations.● Decreased inventory obsolescence by 10% in 12 month period.● Increased product margins by 20% in 23 months.● Accomplished increased revenue and decreased inventory by vendor consolidation and skillful renegotiation of existing contracts.
  • Lake Erie Harley-Davidson
    Manager
    Lake Erie Harley-Davidson Aug 2011 - Mar 2017
    Avon, Ohio
    General ManagerDirected the Service, Sales, Finance, General Merchandise and Parts Departments in a dealer with $12 million annual sales. Insured profitability and sales margins were above levels set by Harley-Davidson and dealer ownership, as well as keeping a 25-person team motivated, while assuring customer satisfaction and dealership growth. Sales Manager from 2011-2014; promoted to GM in 2015.● Dealership achieved coveted awards from Harley-Davidson from 2011 to 2014. Awards were based on retail performance, operations management and customer satisfaction.● Implemented new sales practices and training, taking sales from a 225 to 450 units per year, while enhancing customer experience.● Coached 6 sales and finance professionals through closing and finance process, approved deals, and built long-standing relationships with lending institutions.
  • Harley-Davidson Sales Cleveland
    General Manager
    Harley-Davidson Sales Cleveland Apr 2008 - Sep 2011
    Oversaw 20 employees in the Service, Sales, Parts and General Merchandise Departments. Daily routine included team meetings to review expectations and motivate towards common goals. Customer satisfaction and sales increased dramatically allowing the dealership to gain market share and profitability.● Established processes for sales path allowing interaction with department heads for new and repeat customers, resulting in a personalized feel to every transaction. ● Increased market share by investigating and implementing fresh advertising areas and actively participating in local community activities to enhance dealer visibility.● Improved unit sales by incentivizing sales and finance employees with unique performance based pay program.
  • Lake Erie Harley-Davidson
    Parts & Service Manager
    Lake Erie Harley-Davidson Aug 2003 - Jun 2008
    Managed two areas, including parts inventory and service department. Responsible for oversight and motivation of 6 service technicians to insure maximum gains while guaranteeing repeat business.● Reduced old stock and non-moving inventory. Brought in top-selling counter items to keep inventory turns maximized and customers satisfied with current selection.● Grew revenue by eliminating parts vendors, resulting in higher purchasing budget and maximum margins for profitability.

Dennis O'Shea Skills

Sales Retail Inventory Control Customer Service Inventory Management Team Building Customer Satisfaction Time Management Purchasing Process Scheduler Management Sales Management Microsoft Office Microsoft Word Windows Team Leadership Budgets Troubleshooting Supervisory Skills Strategic Planning Microsoft Excel Powerpoint English Outlook Teaching Data Entry Teamwork Leadership Training Analysis Merchandising Automotive

Frequently Asked Questions about Dennis O'Shea

What company does Dennis O'Shea work for?

Dennis O'Shea works for The Wm Plotz Machine & Forge Co Inc

What is Dennis O'Shea's role at the current company?

Dennis O'Shea's current role is General Manager.

What is Dennis O'Shea's email address?

Dennis O'Shea's email address is do****@****ter.com

What skills is Dennis O'Shea known for?

Dennis O'Shea has skills like Sales, Retail, Inventory Control, Customer Service, Inventory Management, Team Building, Customer Satisfaction, Time Management, Purchasing, Process Scheduler, Management, Sales Management.

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