A small business owner in the education and tutoring of young-minds to adults in mathematics, science, computers, network infrastructure, and cyber-security.• Responsible for meeting with clients and developing a clear path to what their needs or child’s needs are. • Responsible for attending multiple weekly online sessions for group or one-on-one teachings.• Following through with each student and sure each goal was obtained or if additional assistance is needed. • Traveling (more after August 2023) to meet with my groups, attend conferences, and in-person Mastermind Events and Meetings.

• Responsible for creating multiple Weekly and Monthly reports from numerous sources, collaborating with team members, and following through to delivering the final product.• Perform Information Systems Security (ISS) monitoring and event detection for FAA National Airspace System users and assets. • Consistently monitor numerous sources of collected security data including system security event logs, system Internet Protocol (IP) data flows, Intrusion Detection System (IDS) alerts and payloads, and system performance monitoring services. • Coordinate with other NAS monitoring entities to obtain all required event information and full situational awareness. • Perform security event correlation and risk determination functions to define event response needs.• Perform NAS system security event response functions. Use information provided via event monitoring and detection to coordinate FAA responses to resolved detected events. • Establish and maintain security event tickets throughout the event lifecycle. Coordinate with applicable stakeholders to develop security event remediation strategies and timelines. • Conduct security event telephone conferences as required to provide situational awareness to appropriate entities. • Perform upward reporting activities for events as needed.

A leading cyber security firm, the company proactively analyzes and eliminates threats to information, infrastructure, individuals and their interactions, enabling its customers to preserve their reputation, revenues, and customer trust.• Shift manager and personnel supervisor, performing annual performance reviews, managing and directing incident response services for Cyveillance product offerings and to interact with clients in support of Cyveillance response services. • Responsible for effective shift management in the 24x7 Cyber Security Center and execution of response services. Guide and manage the CSC analysts in their response operations job tasks and schedules. Manage the CSC job tasks as they relate to the service level agreements contractually provided by Cyveillance response services.• Guide and direct analysts and senior analysts in researching current phishing methodologies and techniques to include web kit deployment, spam, and malware distribution and associated activities related to identity theft, social engineering and online fraud and scams. • Supervise and direct the process of reviewing unresolved cases to ensure their successful completion or escalate to the appropriate individuals or organizations based on established guidelines and procedures. • Exceptional oral and written communication skills to tactfully and effectively foster the development of relationships with providers (ISPs) while succeeding in the removal of malicious accounts or content from their networks. • Employs Cyveillance proprietary technology to identify relevant intelligence and new sources of valuable data. • Deep working knowledge of Internet protocols, technology, concepts and applications.

• Research current phishing methodologies and techniques to include web kit deployment, spam, and malware distribution and associated activities related to identity theft, social engineering and online fraud. • Responsible for my shifts in the 24x7 Cyber Security Center. • Verifies, responds, and reports on incidents involving brand and copyright infringement, trademark violations, phishing and malware attacks and online impersonation activities.• Process reports of phishing attacks against client organizations such as banks, financial services firms, and leading computer organizations to identify sources of such attacks.• Assist in tracking unresolved cases to ensure their successful completion or escalation to the appropriate individuals or organizations based on established guidelines and procedures.• Continue to successfully use exceptional oral and written communication skills to tactfully and effectively foster the development of relationships with providers (ISPs) while succeeding in the removal of malicious accounts or content from their networks. • Assist clients in troubleshooting, analyzing Internet content and sources, and advising on suitable courses of action.• Recognize situations requiring escalation to management and track issues through resolution.• Key contributor to the firm’s achievement of takedown times of two to four hours from time of phishing report, the industry’s best.• Enhance a database of Web-hosting providers worldwide, complete with current data on individuals and best methods.• Perform hands-on analysis of large volumes of customer level brand detection and cyber-crime.

• Key accomplishment has been to align and define business and technology needs for the different U.S. Department of Labor projects.• Demonstrated strong communication skills in order to interact effectively and often with Project Managers, Developers, and customers on the formulation of modeling solutions and web applications.• Interpreted complicated modeling, analytical techniques, and results to both technical and non-technical audiences of varying degree levels, including senior management.• Clear understanding of internal and external customer business situations and translated them into analytical propositions.• Ensured appropriate business input on key strategic projects and applications.• Performed work that has enabled successful completion of Prevailing Wage, Perm, H-2A and H-2B applications, LCA, LCR, FUROA, and Operations and Maintenance (O&M).• Assisted developers using Cold Fusion, Oracle, Java, and Bugzilla.• Advanced skills in writing, troubleshooting and optimizing PL/SQL queries, records, functions, table structures, stored procedures, cursors, triggers, and exception handling.• Performed work in DOL’s QC, HP ALM Explorer, Service Desk, and Harvest applications.• Successfully completed creating test plans and working with QA and User Acceptance Testing with integrating automation tools, such as LoadRunner, QTP, and Selenium.• Successfully shared knowledge with other members of the analysts’ team and lead assigned projects.• Integrated diverse data sources and modeling techniques into solutions.• Successful experience in using tools as in Google Analytics, ForeSee, and Sparx Systems.• Successfully completed creation of documentation using Word, Visio, Excel, and Acrobat Pro:- Business Rules Matrix (BRM)- Functional Requirements Document (FRD)- Functional System Design Document (FSD)- Gap Analysis - User Guides, Technical Manuals, and Test Plans- Requirements Traceability Matrix (RTM)- Roles & Permission Matrix- Process Maps

• Embraced Web-based technology and activities to enhance customer relationship and maximize effectiveness throughout the Client Life-Cycle. • Responsible for asking the clients detailed questions, retrieve detailed data, and create permanent files for each client project. Along with the ability to resolve and manage any conflicts or problems immediately with the clients or vendors. • Adapted Microsoft Sharepoint site to enhance and revise procedures for distribution and inventory management to minimize cost and maximize client and vendor satisfaction. • Successfully implemented automated testing tools using QC with QTP for the proprietary application.• Ability to multitask and shift priorities in a hectic and varied atmosphere. • Life Cycle Analysts, from the initial contact to final delivering of product and follow through with client, along with all documentation. • Launch of successful Hospice Foundation of America Training Program to offer Continuing Education Credits to Hospice workers. • Created forums for meetings schedule, agenda, outlines, reports to effectively communicate the day-to-day operations of each client project. • Lead Project Manager to replace existing network, planning replacement network, defining requirements of the network, securing funding for the project, organizing phases of the network, determining placement of new data drops, purchasing all components necessary for the network, and installing secured network throughout the entire building. • Maintaining and troubleshooting TCP/IP, network and computer program issues in person. • Using Microsoft Office Suite and Adobe Suite to develop and prepare manuals, bulletins, and forms.

• Embraced Microsoft Sharepoint Web site to manage all documents and training materials for our clients, and increase all communications and reports with our clients and families. • Lead Project Manager in three geographical locations including analyzing existing network, planning replacement network, defining requirements of the network, securing funding for the project, organizing phases of the network, determining placement of new data and VoIP drops, purchasing all components necessary for the network, and installing secured network throughout the entire building. • Maintaining and troubleshooting TCP/IP, network and computer program issues via telephone, IM, LogMeIN, pcAnywhere, and in person. • Implemented new owner strategy affecting multiple sites in a diverse geographical region. • Responsible for training multiple users on how to use and interact with the educational database. • Responsible for sales, enrollments, and cross-sales of new educational programs. • Conference with parents regarding initial and ongoing assessments of their child. • Tutor students in upper level math courses including Algebra, Geometry, Trigonometry, Calculus, and Statistics. • Taught 26 Math SAT and Math ACT Prep programs that included 6-10 students per group.

• Developed revenues to $4 Million annually, increased sales average by $2,000, and secured an additional $1 Million of future business annually during service tenure.• Accountable for overall technical maintenance and leadership operations of the three funeral home locations in accordance with Virginia State laws.• Assisted in the development of the Hospice Foundation of America Training Program to provide continuing education credits to all hospice workers. Worked with the Hospice Foundation of America to develop presentation materials, slide shows, and training guidelines to meet their standards. In cooperation with State authorities, my team successfully achieved the goal of obtaining accreditation. Within the company, we highlighted strategic markets and rolled out the program within those markets. • Successfully implemented policies and procedures during the merge of two corporations in 2007 in local area and provided a new strategic directions to regain and increase market share.• Supervised and trained 32 employees on FTC laws, Virginia State laws, policies and procedures within the business.• Lead Project Manager to replace and update existing network. Performed and executed plans from a needs analysis for network and new voice/media/data drops. Redesigned network for more efficient use throughout entire building. Secured capital expenditure funding, purchased and installed necessary components of the network, optimized places for wireless network, enhanced security measures, and maintained the network.• Responsible for maintaining and updating the two new websites that are used.• Maintained budget reports, financial statements, variance reports, market share, weekly reports, and monthly reports to upper level management. • Strong written and oral communications skills including newspaper publications and various public mediums.