The Australian Network on Disability is a national, membership based, for-purpose organisation that makes it easier for organisations to welcome people with disability in all aspects of business.Assisting members to develop and achieve their diversity and inclusion goals as theyrelate to people with disability:• Designing bespoke consultancy solutions linked to business strategy to change or develop behaviours, attitudes, systems and knowledge.• Assistance in designing, developing and writing your organisational wide disability strategy: Accessibility Action Plan (AKA Access and Inclusion Plan or Disability Action Plan).• Collaborating with you in writing your Workplace Adjustment Policy and Procedure.• Complete review or audit of your recruitment and selection policy and processes to ensure an inclusive hiring practice is followed. • Dignified Access Review of your workplace premises to ensure you are designing with a customer/employee experience lens - human-centered design.• Designing bespoke learning solutions dependent on audience type for B2B, B2C organisations to upskill talent• Delivering Disability Confidence Training and Mentally Healthy Workplaces Training to Senior Leaders / ELT, Managers, Recruitment teams, Diversity Practitioners and the general workforce.

Funded by the Department of Education, Skills, and Employment, I led and co-collaborated on projects for equitable access to tertiary education and employment for people with disabilities. Achievements include:- Implemented an innovative Universal Design for Learning (UDL) training in Higher Education- Conducted a comprehensive audit of the National Careers Institute's resources, delivering targeted training for disability inclusion.- Introduced National ICT Procurement Guidelines in Higher Education based on Vision Australia's 'online but off track' report, enhancing accessibility for visually impaired students.- Provided extensive training to Disability Employment Services (DES) providers through the University Specialist Employment Partnerships program, fostering increased job opportunities for students with disabilities.- Facilitated dynamic workshops in the Wyndham Integrated Learning Group, promoting inclusivity and encouraging further education for students with disabilities.- Created a comprehensive Accessible Online Events training package, empowering event organizers to host inclusive virtual gatherings, including conferences, webinars, and Zoom/Teams meetings.

Funded by the Department of Social Services (DSS), I served as the Disability Hub for Employment information, supporting People with Disabilities, Employers, and Service Providers. During my tenure at JobAccess, I achieved the following:- Enhanced workplace accessibility and inclusivity through innovative initiatives for individuals with disabilities.- Collaborated with clients to improve diversity and inclusion policies, leading to more inclusive hiring practices.- Delivered impactful presentations and training sessions, raising awareness of disability-related issues among professionals.- Represented JobAccess at industry events like the AHRI conference, promoting services and initiatives.- Assisted clients in hosting Disability Employment Services (DES) information events to showcase inclusivity commitment.Additional Achievements:- Delivered a compelling presentation to the Victorian State Government's Disability Employment Network, focusing on empowering individuals with disabilities in their career development.- Conducted comprehensive evaluations of over 60 organisations' recruitment practices, providing feedback and recommendations for improving accessibility and inclusivity.- Facilitated dynamic disability awareness training for 2000+ individuals, fostering a more inclusive and empathetic environment. Sessions received an exceptional satisfaction score of 96%.

As part of the Fairfax/Domain Group, Beevo are a brokerage service that providesdirect marketing and tele sales for Australia’s largest energy retailers such as; AGL,Origin Energy, Energy Australia, and Simply Energy.AchievementsDuring my brief tenure, I spearheaded the development and successful implementation of comprehensive quality improvement programs. These initiatives were specifically designed to ensure strict adherence to the Australian Consumer Law (ACL), Telecommunications Act, and other pertinent energy regulations. By meticulously aligning operations with these legal frameworks, I effectively enhanced compliance and upheld industry standards, thereby bolstering customer satisfaction and regulatory adherence.

An education broker connecting university students with complementing qualifications and internships.AchievementsIn a time-sensitive scenario, I took charge of swiftly formulating and implementing the organisation's compliance and training programs. These initiatives were crucial for identifying, measuring, and effectively managing risks inherent in the education sector. Through focused efforts, I successfully executed the implementation of robust quality assurance processes within a remarkable timeframe of just two months. This expedited approach ensured the organisation's compliance with industry regulations and established a solid foundation for risk mitigation and operational excellence.

DUTIES- Identifying areas of improvement regarding compliance- Developing strategies and provide ongoing training to ensure adherence to compliance- Facilitating all quality call monitoring- Building and implementing processes, systems for quality assurance- Communicating to Executive/Management solutions to rectify any issues.- Implement change to adhere to regulations and reforms- Support and promote people development

DUTIES- Creating, facilitating and overseeing a "first in class" educational career's development program- Educating teams on best business practice strategies on what and how to deliver training packages- Building superior soft skill workshops to be delivered via phone, internet and face to face- Liaising with Career Hunters to ensure appropriate job interviews, job placement and outcomes- Ensuring Acquire's retail outlets are equipped with high-level customer service officers- Managing progress and supervision on student retention, inspirational workshops and job goals- Identifying vital areas for improvement, by providing effective solutions towards compelling outcomes- Managing operations for the Acquire Careers arm, by supervising a team of 50+ staff

Campbell Page provides a range of employment services across over 80 locations in Australia, including recruitment, training, apprenticeship, mature aged and indigenous services.DUTIES- Establishing and liaising with stake holder associations in a multicultural environment- Participating in the development of curriculums towards the improvement of industrial contacts- Actively taking part in various programs such as staff actions, conferences and meetings - Researching and analysing contemporary labour trends- Executing on personal and group counselling services for developing positive approaches and improving on behavioural patterns

DUTIES- Headhunting, identifying and approaching suitable candidates for the appropriate profiles- Drafting of advertising vacancies and initiate promotions in a wide range of media vehicles- Preparing resumes and further correspondence to liaise with potential clients- Recruiting and selecting potential employees required for a multitude of organisations- Assisting clients to meet with recruiting goals by providing best business practices- Acting as mediator between clients and financial institutions, governmental agencies, and private industries.

- Provide support to students who are having difficulty progressing in their course. Firstly by identifying the issues at hand and then planning and implementing strategies to ensure the student finishes in a timely manner- Flag any inconsistencies in student attendance and performance and problem solve issues when and as required- Brief and prepare students on suitable roles and prepare candidates for employment support- Network with local businesses, schools and community groups to identify employment pathways for school based trainees- Develop relationships with clients including businesses and schools throughout Victoria- Provide ongoing support to Host Workplace supervisors to ensure students get value out of their work placement, this may include problem solve and act as a mediator between the host workplace, client and student and/or parent.

- Handled the tasks of using networking and marketing strategies to develop the prospect of business from client companies - Responsible for maintaining good relationships with prospective clients - Responsible for headhunting, identifying and approaching suitable candidates required for the position - Searched database of applicants to find suitable candidates to fill the vacancy of the employer - Assigned the tasks of receiving and reviewing applications - Responsible for scheduling interviews and short-listing applicants - Handled the tasks of asking references and checking the suitability of the candidate before submitting the details to the employer - Responsible for explaining to the candidate about the job responsibilities, salary and benefits of the job in question - Informed candidates about the results of their interviews

- Conduct multiple interviews to determine eligibility of payments for a diverse range of life events- processing applications for payments- negotiating Employment Pathway Plans- liaise with employment service providers (JSA)- book appointments for different service components- book appointments for Job Capacity Assessments - Conduct participation interviews for customers with streams 1 – 4- Explain outcomes of Job Capacity Assessments and determining support needed- Make referral where necessary ie Language Literacy Numeracy Program.