As a Systems Analyst and Administrator with six years of experience, I specialize in systems that utilize the Microsoft 365 ecosystem, however my skill set can be applied to other IT infrastructure components and business process management tools.My expertise encompasses a range of operating systems, including:- Windows 10- Windows Server- macOS- Ubuntu LinuxMy daily responsibilities involve managing:- Microsoft Defender- Microsoft Purview- Microsoft Intune- Microsoft Active Directory (Identity)- Microsoft Exchange- Microsoft SharePoint/OneDriveIn the Apple environment, I am proficient with:- Apple Business Manager- CUPS 2.3.4- Boot Camp- Homebrew- Experience in working around the differences between the Windows and MacOS versions of 365 applications, and using MacOS clients in a Windows Server environment. My toolset also includes:- NextCloud for secure file sharing- TopAccess for Toshiba Printers- Adobe Acrobat and Admin Console- RingCentral for office phone administration- Knowledge of IT security standards (SOC2, ISO 27001) and best practices, primarily focused on the Zero Trust security framework. - Experience achieving and maintaining compliance with standars such as HIPAA and PCI DSS. My academic background is rooted in business and software development methodologies such as the Software Development Life Cycle (SDLC) and Unified Modeling Language (UML). I am well-versed in quality tools like Six Sigma, Lean, and Agile methodologies. My experience extends to creating:- Entity Relationship Diagrams (ERDs)- Data Flow Diagrams (DFDs)- Use Cases- Test Plans- Gantt charts- Requirements Traceability Matrices- SWOT analysesIn software development, I have designed and implemented various academic and business applications using languages such as:- HTML/CSS- Java- Python- JavaScriptDatabase technologies like:- Oracle- MySQL- MongoDBAnd frameworks/environments including:- Flask- jQuery- JavaFX- Spring- Bootstrap- Vue.js- Express.js.- Apache- Node.js.