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David Tuan is a Chief of Staff, Product at GitLab at GitLab. He possess expertise in wireless, product management, telecommunications, voip, ip and 32 more skills.
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Chief Of Staff, ProductGitlab Oct 2024 - PresentSan Francisco, California, Us -
Director, Strategy And Operations | Office Of The CeoGitlab Jul 2023 - Oct 2024San Francisco, California, Us -
Senior Director, Product Management & EngineeringSpirent Communications Jun 2021 - Jan 2023San Jose, California, UsSpearheaded the incubation, development, and launch of the Spirent's next generation cloud native 5G Service Assurance product offering• Drove and facilitated market research and market sizing activities• Recruited, onboarded, and assembled team across product management, architecture, development, QA/QE, and DevOps functions• Defined and implemented processes and tooling required to support product operations as well as requisite delivery pipelines and infrastructure -
Senior Director, Technical Product ManagementSpirent Communications Feb 2020 - Jun 2021San Jose, California, UsEstablished and led Product Owner function responsible for product planning, development, and delivery of six product lines representing >$200M in annual revenue• Defined and installed portfolio wide product planning processes and tools that enabled visibility into program health and improved release predictability across marketing, product management, engineering, and support organizations• Drove product line specific process and tooling changes/normalizations improving organizational visibility and responsiveness to customer defects and enhancements• Coached and mentored team through transition from “scrum” level product owner responsibilities into technical product management duties and functions• Guided numerous escalated strategic customer engagements out of crisis and into health through coordination and alignment across product management, engineering, professional services, and sales teams -
Senior Director / Director Of Product And EngineeringSpirent Communications Jan 2016 - Feb 2020San Jose, California, UsHead of product management, design, development, QA, and customer support functions for Automation Platform Technologies business unit addressing DevOps and Continuous Test challenges for NFV, SDN, 5G, and other networking domains• Delivering scalable Lab-as-a-Service and Test-as-a-Service products enabling customers to deliver network products and services faster with quality - all while realizing significant CapEx and OpEx savings• Leading expansion of integrations with leading tools/applications across network test, physical infrastructure management, virtual infrastructure management, and DevOps toolchain domains• Ensuring product architecture evolves to meet cloud-scale needs in balance with providing optimal end user UX• Improving agility of engineering team while tuning skillsets and competencies to respond to market and customer needs• Driving continuous improvement in engineering operations to accelerate delivering product and features to market• Responsible for overall product portfolio P&L• Contributing member of Technology Council driving strategic technology and R&D initiatives across Spirent -
Director Of Engineering And Program ManagementSpirent Communications Apr 2014 - Dec 2015San Jose, California, Us• Led globally distributed team across design, development, QA, customer support, and program management functions towards delivering market leading network test automation solutions• Developed and launched products ranging from enterprise grade lab and test automation platform (Java, Spring, React.js, PostgreSQL, ElasticSearch) to desktop network test automation authoring application (Java, Eclipse RCP)• Defined and implemented new processes and methodologies across product development and engineering operations that yielded 60% improvement in product quality and 100% on-time delivery of product releases• Overhauled and top graded 40% of core engineering team to rebuild culture focused on performance, teamwork, and customer success• Successfully turned up contract engineering team in Eastern Europe while simultaneously turning down development center in APAC without impacting product quality and release schedules -
Director, Professional Services AmericasSpirent Communications Jan 2011 - Mar 2014San Jose, California, Us• Led team of 30+ staff in delivering $20M+ of professional services business across engineering, integration, and testing services• Established and scaled six new delivery partners (onshore and offshore) to support profitable growth of Americas professional services• Redefined strategy and operations of strategic services programs supporting hardware/software product adoption• Collaborated with executive leadership to reshape Spirent product automation strategy and messaging after acquisition of commercial automation software assets• Engaged in numerous M&A due diligence activities and integration of three acquisitions -
Senior Manager, Global Services Engineering & IntegrationSpirent Communications Jul 2007 - Dec 2010San Jose, California, Us• Drove double digit annual growth in engineering, automation, and integration services - converting cost center into a profit center• Expanded delivery capabilities through cultivation of India based contracting partners• Defined and executed strategic services programs focused on hardware/software product adoption • Provided product and program management functions for partner products within Spirent global sales channel• Collaborated with executive leadership to define Spirent product automation strategy, messaging, and solution set• Defined and implemented worldwide professional services operational metrics and automated reporting systems -
Manager, Global Services Fire (Fast Implementation Rapid Engineering) TeamSpirent Communications Jun 2005 - Jul 2007San Jose, California, Us• Drove complete lifecycle for 80+ automation integration projects focused on transitioning top network equipment manufacturers globally onto Spirent's flagship high speed ethernet network test platform• Developed metrics, reports, and supporting tools/processes enabling visibility and insight into team impact on product sales (tens of millions of dollars)• Built highly effective multi-disciplined technical sales enablement team from ground up through external and internal recruiting -
Professional Services Product ManagerSpirent Communications Jul 2004 - Jun 2005San Jose, California, Us• Defined and launched new professional service offerings for enterprise and service provider markets leveraging depth and breadth of Spirent product portfolio (VoIP quality of experience, network reliability & stability)• Provided sales enablement support for global sales channel on professional services offerings - field training, customer calls, competitive positioning, RFPs, etc. -
Technical ConsultantSpirent Communications Feb 2001 - Jul 2004San Jose, California, Us• Drove successful adoption of flagship high speed ethernet platform and software within leading global network equipment manufacturer - onsite Resident Engineer engagement• Developed and integrated automated test solutions with network equipment manufacturers worldwide leveraging Spirent hardware and software platforms - focus on software integration projects with existing automation systems• Designed and implemented customized protocol emulation and network performance test applications for leading service providers -
Member Of Technical StaffLucent Technologies Jul 1999 - Feb 2001Espoo, Southern Finland, Fi• Developed automated manufacturing test software for long-haul and ultra long-haul DWDM optical networking systems that achieved 300% gains in test throughput• Partnered and collaborated with leading optical test equipment vendors on development of next generation test systems and software• Designed test strategies and processes to improve manufacturing yields, quality, and reliability• Turned up manufacturing & test operations in Ireland - inclusive of people, process, and tools -
Machine Research & Process Technology Engineer (Intern)Corning Incorporated Jun 1997 - Aug 1998Corning, New York, Us• Researched, evaluated, and recommended various test and measurement techniques and products for photomask substrates utilized in integrated circuit fabrication • Designed material compatibility testing methodology and procedures for LCD color filter products
David Tuan Skills
David Tuan Education Details
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Brown UniversityElectrical Engineering -
Columbia UniversityElectrical Engineering -
Punahou School
Frequently Asked Questions about David Tuan
What company does David Tuan work for?
David Tuan works for Gitlab
What is David Tuan's role at the current company?
David Tuan's current role is Chief of Staff, Product at GitLab.
What is David Tuan's email address?
David Tuan's email address is da****@****own.edu
What schools did David Tuan attend?
David Tuan attended Brown University, Columbia University, Punahou School.
What are some of David Tuan's interests?
David Tuan has interest in Travel, Reading And Movie.
What skills is David Tuan known for?
David Tuan has skills like Wireless, Product Management, Telecommunications, Voip, Ip, Mobile Devices, Tcp/ip, Ethernet, Testing, Professional Services, Enterprise Software, Cloud Computing.
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