Information Technology Specialist
CurrentWorked in a 3-man team to administer IT services to a workforce of over 200 people. Introduced Jira Service Management and Confluence to the County to increase our efficiency and maximize our ability to serve our users better. Managed a multi-domain Active Directory system between the Board of Commissioners and the County Sheriff’s Office. Distributed Office365 accounts and award licenses for Office365 usage to employees. Assisted in the implementation and configuration of new Access Points for Wi-Fi services. Implemented the usage of Microsoft OneDrive and Sharepoint throughout the county for ease of usage and allowed us to cut backup costs in half. Maintained an already existing Microsoft Exchange server. Was responsible for setup and distribution of all County issued cellular devices. Experience working with SAN technologies such as ISCSI and EMC. Assist in routine Help Desk calls.