• Demonstrated strong written and verbal communication skills by developing executive communications and managing stakeholder engagement forums across a team of 1200+ 1LOD partners and the enterprise senior executive leadership team to convey changes related to technology risk and governance. These include Implementing and communicating changes to technology security, governance policies, laws, frameworks, standards, and procedures in a dynamic environment.• Developed 300+ high-awareness corporate communications from planning to execution by meeting with change owners, understanding and communicating their changes, identifying their target audience and engaging relevant stakeholders to develop a change socialization plan.• Assisted in the development of 7 new crucial procedure documents required by the Second Line enabling First Line of Defense (1LOD) teams to understand necessary business processes to increase operational metrics and effectiveness.• Developed an integrated communications campaign for awareness to promote better identification of findings in the Issues Management Process for Platforms & Technology (P&T) and achieving our goal of 0% overdue findings through overseeing program completion by tracking Issues Management system metrics via PivotTable dashboards in Excel. • Developed impactful marketing material that demonstrates the key pillars, functions and key accomplishments of the team to showcase to C-suite executives to deliver on strategic objectives for P&T Governance.• Identified innovative process improvement opportunities leveraging Agile methodologies and tools such as Confluence and JIRA to create an intake and triage communications and forum presentation requests to quickly action requests.• Managed the refresh of a comprehensive and current business continuity management (BCM) plan for GR&C colleagues to ensure contingency plans and contact methods are updated in case of an emergency.

• Demonstrated strong leadership and communication skills by volunteering as the Well-Being Ambassador for the Enterprise Protect (EP) team consisting of 1000+ colleagues.• Planned and executed the written communication of important employee well being information and resources.• Developed and delivered presentations at All Hands Calls regarding Well-Being topics.

• Managed stakeholder engagement forums from end to end to communicate important updates and changes on a bi-weekly basis for 1200+ 1LOD colleagues to support and communicate strategic priorities. • Produced and maintained a centralized TD Central SharePoint site housing 1LOD related procedures, tools and resources such as Procedure guides, collaboration forum meeting materials to view a recap regarding upcoming changes, system updates and 1B support solutions that are socialized.• Developed & maintained new Global Risk & Compliance (GR&C) 1B focused orientation guidance to educate new colleagues on the P&T organization, GR&C teams, key functions, Three Lines of Defense, Job role and responsibilities, Issues Management Systems and provide them with helpful links to navigate their time in P&T.

• Expert attention to detail skills demonstrated when designing and developing communications and multimedia projects such as executive video messages and dynamic corporate, executive, change and engagement communications such as Monthly Newsletters, People Manager and L11+ support communications answering frequently asked questions and problems, VP Notes, Change communications, New Hire announcements, Training material, Employee blog feed, MS Teams channel content, COVID-19 updates and more serving multiple BAU and ad-hoc business purposes.• Leadership skills demonstrated by being an Accessible communications advocate and expert executing on key TD Pulse action items including Employee Appreciation campaigns, Employee Engagement activities, hybrid group networking events and managing a colleague mentorship program.• Developed an integrated communications campaign for the Executive Women's Forum (EWF) Meeting for TD by working with key stakeholders to plan communications such as Corporate and Public Affairs (CAPA), TD Marketing Legal and TD Branding and creating internal and external social media communications.• Developed dynamic functional Visio diagrams and organizational charts, tracking activity metrics, headcount attributes and finances using PivotTables and data management formulas on Microsoft Excel such as VLOOKUP to support business initiatives and exceed targets and objectives.• Managed co-op students on the team by providing them with orientation sessions to enable them to deliver high quality deliverables, assist in producing executive level communication material and hosting large scale WebEx Webinars with excellence

• Prepared listing presentation packages, offers, listing drafts and organizing property files for C-suite executives and their team of agents• Communicated with agents and clients about contract agreements and organizing over 20+ appointments per shift through the Quick Office system • Maintained records of invoices, payments, deposit cheques and transactions and tracking financial data entry related to real estate deals• Generated leads by analyzing sales and client feedback to identify opportunities to increase clientele