• AI & Automation Catalyst: Spearheaded AI and Process Automation initiatives using Perplexity, ChatGPT, Claude, Gemini, and Microsoft Copilot driving productivity gains across Finance, Administrative, Deal, and Investment teams at a Confidential Private Equity Firm.• AI Coach & Developer: Provided hands-on development support and coaching, empowering teams to build AI/automation skills.• Solution Delivery Expert: Delivered high impact "quick win" solutions, including:o AI-powered Confidential Information Memo analysis for rapid financial data and insight extraction to inform investment opportunities by scoring against firm guidelines and reducing CIM analysis time by over 99%. o Implemented voting and distribution of scored opportunities to deal team in Salesforce, reducing friction and increasing visibility of investment opportunities.o AI-driven contract and legal agreement analysis for streamlined due diligenceo Automation of executive recruiting workflows, including job description creation and interview question generationo Revised 90-Day C Level Executive, Senior Management, and Associate onboarding plans o Coached on the use of Microsoft Copilot for administrative tasks like board meeting planning, travel, expenses, supply replenishment, memo drafting, and message summarization • Strategic Advisor: Collaborated with Brightstar leadership to identify future automation opportunities and develop strategic action plans• Innovation Champion: Fostered a culture of innovation and continuous improvement by promoting AI adoption and knowledge sharing

• Growth Architect: Catalyzed robust market share growth in the highly competitive online retail arena, employing strategic initiatives that resonated with evolving market demands.• Traffic and Revenue Accelerator: Amplified site traffic and profits threefold within a mere four months, harnessing targeted SEO, ingenious backlink strategies, and generative AI for unparalleled product optimization.• AI-Driven Product Specialist: Utilizing Generative AI, local LLMs & Retrieval Augmented Generation (RAG) to meticulously refine product listings, enhancing user experience and conversion rates, thereby setting a new benchmark for e-commerce excellence.

Advisory Client Engagement: CREDITS.COM BLOCKCHAIN & SMART CONTRACTS November 2018 – July 2019• Business Growth Strategist: Elevated the Credits Fintech Platform's presence in North America, driving executive-level engagement through incisive sales and strategic advisory.• Partnership Innovator: Sculpted a robust network within the partnership ecosystem, linking consultancies and developers, and showcasing the transformative potential of Distributed Ledger Technology.Client Engagement: USMC C4 (Command, Control, Communications, and Computers) January 2017 – June 2018• Strategic Counselor: Advised the USMC C4 CIO, steering a course toward optimized process technologies and methodologies, significantly uplifting cost-effectiveness and operational agility.• Project Turnaround Specialist: Commandeered the turnaround and triumphant delivery of a pivotal systems development initiative, meticulously managing performance metrics, financials, and stakeholder approvals.• Technological Insight Provider: Rendered expert consultancy on system functionality, UX (user interface), and business intelligence, assuring projects steadfastly met and surpassed strategic objectives.

• Champion of Digital Reengineering: Orchestrated transformative strategies across enterprise operations, meticulously mapping and scrutinizing entire lifecycle processes to forge the most efficient and future-ready operational blueprints.• Innovator in Intelligence: Leveraged a sophisticated mix of predictive analytics, machine learning, and RPA, infusing AI's transformative power into core business operations, sharply honing the data-to-decision pipeline for peak strategic efficacy.• Architect of Efficiency: Implemented cutting-edge generative AI and document cognition systems, radically enhancing workflow intelligence and efficiency. Led the introduction of advanced analytics platforms, achieving optimal data leverage and accessibility, thus magnifying operational productivity across diverse sectors such as Retail, Manufacturing, Finance, Insurance, Human Capital, Healthcare, and Pharmaceuticals.

• HR Transformation Leader: Steered the complete digital transformation of HR processes, embedding data analytics and AI at the core to redefine system efficiency. This strategic overhaul encompassed a sophisticated reengineering of the Workday system, elevating recruitment by sharpening candidate evaluations and fueling HR operational efficiencies.• Data Optimization Strategist: Assumed a central role in major data optimization initiatives, guaranteeing precise data capture, analysis, and application. This critical work markedly enhanced strategic decision-making and propelled HR workflow productivity to new heights.• Strategic HR Visionary: Directed key HR strategic movements, including a comprehensive digital transformation to uplift Global HR Recruiting and Development practices, aligned with the visionary guidance of the Chief People Officer and Head of DEI.• Custodian of Employee Experience: Led the transformation of the Employee Value Proposition, meticulously aligning it with the evolving global workforce expectations, and establishing a resonant, contemporary employer brand.• Returnship Program Architect: Revamped the North American Returnship program, achieving a stellar 91% graduation rate and an impressive 85% retention, through a robust technology training framework that empowered career re-entrants.• HR Modernization Catalyst: Played a key role in HR Modernization, driving the Workday system implementation, and refining the recruitment process, thereby strengthening candidate assessment and selection procedures.

• • Process Analysis Expert: Conducted incisive process analyses to pinpoint and deploy tailored automation solutions, adeptly satisfying client objectives and setting a benchmark for efficiency.• Digital Transformation Maestro: Fueled digital metamorphosis across a multitude of sectors—Finance, HR, Logistics, and Supply Chain. Implemented an all-encompassing re-engineering strategy, fusing analytical precision with RPA and AI to uplift operational performance.• Data & Analytics Advocate: Championed the strategic utilization of data and analytics, critically advancing the transformation journey. Optimized data architecture and analytics practices to significantly elevate workflow efficiency and fortify decision-making frameworks.• Strategic Sales Architect: Crafted dynamic sales strategies that fostered robust relationships with vendors and internal stakeholders. Steered the integration of cutting-edge AI and ML technologies and orchestrated complex workflows utilizing platforms such as Power Automate, WorkFusion, Automation Anywhere, UiPath, and Power BI.

• • Digital Transformation and Automation Authority: Spearheaded a Center of Excellence, commanding the digital transformation crusade for Florida's premier bottling firm. Directed sweeping changes across finance, HR, and supply chain spheres, adeptly implementing RPA and AI with WorkFusion to revamp core processes like P2P, O2C, R2R, dispute resolutions, talent acquisition, payroll, and more.• Efficiency Architect: Engineered strategic process upgrades that culminated in a dramatic 50% decrease in staffing needs for crucial financial operations. This pivotal improvement provided the firm with the agility to embark on an ambitious path of mergers and acquisitions, underpinned by robust data analysis and insights from the Automation COE.• Agile Transformation Leader: Mentored client teams in Agile methodologies, fostering a culture of continuous improvement. Orchestrated IPA development and scrum sessions that significantly strengthened IT governance, fortified information security, and elevated risk management protocols.

• Business Growth Strategist: Elevated the Credits Fintech Platform's presence in North America, driving executive-level engagement through incisive sales and strategic advisory.• Partnership Innovator: Sculpted a robust network within the partnership ecosystem, linking consultancies and developers, and showcasing the transformative potential of Distributed Ledger Technology.

• Sales Catalyst and RPA Evangelist: Catapulted Blue Prism to an unprecedented quarter, achieving a staggering 210% of sales targets by deftly showcasing the synergistic power of RPA, machine learning, AI, and cloud solutions.• Enterprise Automation Strategist: Customized and delivered high-potential RPA solutions to enterprise-level partners and clients, leading persuasive demos and proof-of-concept initiatives that perfectly resonated with and exceeded customer goals.• ROI and Efficiency Optimizer: Scrutinized and selected high-impact automation scenarios, intricately dissecting existing systems and processes to drive maximum return on investment and surge operational efficiency.• Intelligent Automation Pioneer: Charted the course for RPA and intelligent automation adoption among clients, advocating for the creation of Centers of Excellence and seamless integration of advanced automation across varied business landscapes.

• ECM Sales Maestro: Championed on-premises, cloud, and hybrid sales for Enterprise Content Management (ECM), Records Management (RM), and Business Process Management (BPM) solutions, orchestrating impactful demonstrations, technical narratives, and proof-of-concept presentations.• Strategic Contract Architect: Secured a landmark $45M contract with the US Navy/USMC, amalgamating 21 systems into a cohesive content management ecosystem, serving 325,000 users—a five-year project that set new standards for efficiency and security.• Platform Strategy Innovator: Crafted and championed Alfresco's Platform Strategy, significantly fortifying the Department of Defense's (DoD) market foothold and tailoring corporate Platform as a Service (PaaS), Service-Oriented Architecture (SOA), and Software as a Service (SaaS) offerings.• Network Growth Engineer: Broadened the partner network extensively, onboarding pivotal integrators and revamping pricing frameworks to drive heightened enterprise engagement and adoption rates.• ECM Solution Evangelist: Skillfully repositioned Alfresco ECM as an all-encompassing development platform, facilitating end-to-end sales cycles and delivering expert consultancy for a pioneering DoD AWS and Azure-based records management system rollout.

• PMO Architect: Founded a Project Management Center of Excellence for the US Treasury and IRS, spearheading the integration of CA Clarity PPM to revolutionize portfolio management and elevate financial reporting paradigms.• Infrastructure Optimization Lead: Streamlined the Infrastructure Operations portfolio, honing project execution, synchronizing interdependencies, and optimizing budget and resource allocation for heightened efficiency.• Risk Management Champion: Enhanced project oversight with CA Clarity PPM, bolstering risk mitigation strategies and ensuring CPIC compliance, thereby fortifying the integrity and reliability of project management processes.• Operational Strategist: Devised and implemented robust operational frameworks and standardized processes, significantly enhancing organizational communication with a strategic focus on automated reporting systems.• Clarity PPM Pioneer: Led the acquisition and agile deployment of CA Clarity PPM, delivering expert installation and ongoing support, and establishing a benchmark for project management excellence.• Mobile Device Management Authority: Served as the subject matter expert in Mobile Device Management and IT service management, actively driving vendor relations and contributing to strategic business development efforts.

• IT Governance Reinventor: Transformed USAID's IT review and approval processes, catalyzing a twelvefold surge in technology project assessments and solidifying the CIO’s authority over IT investments.• Aid Program Portfolio Director: Oversaw a vast $400M aid program portfolio, intricately enhancing the assessment of risk, schedule adherence, and compliance across 120+ critical initiatives.• Reporting Efficiency Expert: Boosted global activity reporting efficiency by an astounding 75%, streamlining information collection and reporting mechanisms.

• Transformation Strategist: Commandeered a comprehensive business transformation for US-VISIT, propelling the agency toward CMMI Level 3 accreditation through the implementation of pioneering systems and applications.• Analytical Problem-Solver: Executed a thorough Gap and Alternatives Analysis, forging a pragmatic roadmap to significantly refine internal business processes.• Business Intelligence Architect: Crafted and deployed strategic business intelligence solutions, enabling informed, data-driven decision-making at the senior management level.

• Strategic IT Advisory & Implementation: Delivered comprehensive management and advisory services to the US Maritime Administration, enhancing IT strategy, software implementation, and infrastructure. Specialized in digital transformation initiatives involving business processes, knowledge management, and e-learning.• Project Leadership in Systems Development: Spearheaded large-scale development projects aimed at improving information dissemination and stakeholder collaboration. Employed Agile methodologies to ensure timely delivery and stakeholder satisfaction.• Shared Services Architect: Established and directed a Shared Services Organization, optimizing service management via platforms such as BMC Remedy and Microsoft SharePoint, and streamlined IT support processes.• Digital Content Management Expert: Managed expansive digital forms libraries utilizing Adobe Acrobat, Microsoft InfoPath, and iText Servers, ensuring efficient, secure, and compliant document handling.• Collaboration Technology Advisor: Provided strategic consultations to key federal entities including the US DOT, Federal Railways Administration, and the US Patent & Trademark Office on leveraging collaborative technologies, ECM platforms, and advanced search solutions in partnership with industry leaders like Google, EMC, Documentum, and Alfresco.• Software Architecture & UX Design: Innovatively architected and designed user interfaces for a federal procurement portal, integrating advanced SEO, collaborative tools, and social media to enhance data accessibility and market visibility.

Served as a Software & Information Architect and Adviser to the Chief Information Officer. Responsible for determining the appropriate use of Information Technology within the Agency. Made recommendations of software products and IT Strategies based on user needs. Project Manager overseeing development, deployment, and support of software applications, web sites, and technology items for MARAD. Consulted with Senior Management, Department Heads, and end-users to provide the optimum solutions to their meet their needs.

Served as a Project Manager on various Application and Email Infrastructure projects as a Federal Contractor. Oversaw the implementation of Standard Operating Procedures as they pertained to the administration and management of the Lotus Notes/Domino Environment. Supervised the development and enhancement a Correspondence Tracking System,decreasing cycle time for correspondence response to improve communications with Congress, Industry, and the Public.Guided the development team in redesigning workflow and overall application design for efficiency.

Analyzed and determined process workflow for Business Change Integration (BCI) process to support internal reporting, OFHEO oversight. Examined actual end user process and compared to official policy written by the firms Operational Risk Oversight Committee to bring them into alignment. Process involved taking an idea from a Concept to a Change Request, through Feasibility Assessments and Operational Risk Assessments, while gathering required signatures and enforcing Compliance with all policy requirements. Served as liaison between business side clients and information technology departments. Supported production application while revamping design and business processes.

Re-engineered the business processes of various mission critical applications via the improvement of user interfaces, streamlining of processes, and implementation of direct interfaces with backend business systems. Improved Employee Purchasing Authorization system by drastically improving the business process resulting in a 90% decrease in the level of effort required to manage the system. Redesigned Account Management System for Pursuit and Sales Tracking, increased management insight of the sales process by enhancing reporting which impacted employee compensation. Led Team in the development and implementation of a Customer Satisfaction and Feedback System.

Development, administration, training, desk-side support, installation, and troubleshooting.Coordinated and provided Lotus Notes\Domino and Windows NT expertise and support to 1200 users at the IFC. Designed Notes\Domino databases, performed admin tasks including ID creation, server administration, troubleshooting, Name and Address Book maintenance, Access Control Issues, and database restores from backup tapes. Researched and implemented 3rd party tools for NT and Lotus Notes. Installed and performed troubleshooting tasks in Windows NT, MS-Office, and all remote access software for virtual employees. Supported Lotus Notes and NT rollout and conversion from Win 3.x, Banyan/Beyond Mail, and All-In-One.

Developed and maintained Lotus Notes databases and documentation for a multi-site international telecommunications project. Provided full life cycle service and support for databases along the full range of complexity from simple discussion databases to full-featured transaction processing databases.